Komaneka at Tanggayuda

Staff was friendly and helpful

The facilities , cleaness , no any activities in the resort , no professional loundry , restaurant food was not achieved as 5* hotel , swimming pool was not clean enough ...etc I could say it’s 4* hotel

In the middle of a beautiful forest. Amazing view over The Valley. Shuttle service to Ubud.

Absolutely disappointing hotel after all the good reviews. By far the worst 5 star hotel I ever stayed with in Bali. I booked a one bedroom pool villa with valley view. When we arrived, they told us that we get an upgrade. What they wanted to give us was a dark and smelly basement room with zero view. We complained that we would like to get what we booked. Finally they changed the room, but the room was not cleaned. At 5pm. So we needed to wait a couple of minutes. Would have a loved to spend the waiting time in a nice bar, but unfortunately they don’t have any bar. As we had a busy day we decided to use the room service for in room dining. They said it takes 20-25min. After 1h waiting time I called them for an update. The food was not even average for Bali. Cold, bad and overpriced. The bad experiences continued with the breakfast. Juice is mixed with water, food is low on quality. We waited more than 30min for toast and poached eggs. Staff seems to be not really motivated and not very attentive. I never felt more artificial friendliness in Bali. The pool area at the restaurant stinks as it’s directly at the kitchen and it’s very noisy due to the big refrigerators. Overall a very disappointing experience. Can’t recommend this hotel. There are so many better hotel, where you get a better value for your money.