Hotels near Cherry Capital airport

Pros: The room was fantastic. The pool was very nice as well as the whole hotel.. will be back when we visit in the future. I liked the coffee and numerous t.vs.. my daughter loved the room and having her own area.

Cons: A/c unit in our room 317 was loud at night. Blankets could be a little thicker.. otherwise our room was great

Pros: Good selection on breakfast choices.

Cons: Would have liked a different coffee choice

Pros: Food at dinners was fabulous. Staff were friendly and helpful. Shuttle was great, though I'd rather be closer to downtown and the bay.

Cons: Being put in a handicapped room, which made me feel old.

Pros: Resturant food was great and staff very nice.

Cons: Front desk staff were not very friendly. They seemed put out when asked a question. This was disappointing.

Cons: The pull out beds had metal stabbing OUT of the mattress. It was super uncomfortable that the floor was more realistic to sleep on.

Pros: Staff was very friendly and rooms were very comfortable and clean. The only issue was a used dirty coffee mug that was left In The room, which staff was quick to replace.

Cons: No

Pros: Staff was fantastic and rooms were very well designed and comfortable.

Pros: Location was definitely perfect for us but also the staff was friendly, accommodating and overall amazing!!

Pros: This is my favorite place to stay in TC. Always super clean, thoughtful amenities, on site restaurant is phenomenal, and the location is perfect.

Cons: Not a thing

Pros: The room was spacious and beautiful. The on site bar and restaurant was fantastic. They are adhering to covid restrictions. Staff was super friendly.

Cons: Nothing at all

Cons: Restaurant was bit pricey for the quality of food.

Pros: Beautiful room that felt much homier than a typical hotel room. Very thoughtful design.

Cons: On a travel nurse assignment, so had to leave by 6:30am and didn’t return until 8:00pm. Both or those times were outside the times room service was available. That was a minor inconvenience, though. Everything else was wonderful.

Pros: location, facility, room layout and amenities

Cons: can be a little loud with road traffic

Pros: nice room, good location

Cons: can get loud with road noise

Pros: It was very clean, the restaurant was fantastic, the staff were very welcoming and nice

Cons: No

Pros: The view is beautiful and the fire pits are awesome. We used them both nights we were here. Staff is the best part of this hotel, they probably are the nicest hotel staff I’ve had.

Cons: The only thing is maybe have some tools for the fire pit or a bucket to put it out but we used some sand.

Pros: We had a room with a balcony facing Lake Michigan and it was beautiful. The room was clean and the room design was nice.

Pros: Facilities were clean. Staff was super

Cons: Breakfast was sparse but probably due to COVID

Pros: We were cold our first night. Had to fumble around for the thermostat in the middle of the night. Only had a very thin duvet on the bed.

Cons: We felt we should have had our room made up more often than every three days.

Pros: Breakfast and view. Coffee available 24 hours

Pros: Loved it, clean and very comfortable!

Pros: I loved the stay and the hospitality

Cons: Only thing I had a problem with was lighting the fire on the beach by myself

Pros: The view was fantastic

Pros: Location is perfect and the included breakfast every morning is a Godsend for people with kids.

Cons: Only issue was showing up for our reservation at 5:00 pm and our room wasn't ready yet, even though check in begins at 3:00 pm. Not a huge deal, though. Had to wait an extra 10 or 15 minutes and it was worth it, as the room was impeccable.

Pros: Staff was extremely friendly and helpful. Shower head was really cool!!

Pros: The weekend I was there the first winter storm hit. When I left the hotel the hotel staff shoveld between all the cars and salted as well!! Amazing hospitality!!

Cons: Nothing

Pros: Very friendly clean spacious

Cons: No it was perfect

Pros: Nice place. Great location..

Cons: No very nice stay

Pros: I like the amenities, cleanliness and professionalism of their employees. The view was wonderful! FYI. My name is Doreen from Commerce Twp. Michigan not Norwalk CT.

Cons: No.

Pros: I was there with my daughter and her family. We all loved the facility. The kids loved the pool and the play stations in the room. My room had a tv in the bathroom mirror! The staff was very welcoming.

Pros: It was updated

Pros: Cleanliness

Cons: None

Pros: Very comfortable, pleasant staff and yummy cookies.

Pros: It was Extremely clean and well cared for

Cons: The address did not work in our gps we were told that is a common problem. We were disappointed to have a room facing the road and not the water

Pros: Was very pleased with our stay. The staff was very friendly. They offer a texting service which was different but very neat and handy. Would def stay again

Pros: We loved the beach and I kayaked for the first time through a rental. Also the pool and hot tub was very nice.

Pros: Absolutely stunning views, and very friendly/helpful staff

Cons: We had a room by the door, so it was noisy

Cons: Customer service was just awful. From front desk staff to managers, no one cared or offered any assistance to fix problems. This hotel is not worth the headache.

Pros: Location and staff were awesome.

Pros: Location on beach

Cons: Did not get room promised

Pros: view of the lake

Cons: It was a busy weekend at the hotel. Other guests were very noisy and disruptive in the hallways and adjacent room.

Pros: It was probably better than some of the motels or run down hotels in town.

Cons: It was not very clean and didn’t seem like anyone had even look in the room since the summer season has been over. Dirty and stale are the words that come to mind.

Pros: Room, hot tub, pool and view were lovely. Staff was very nice.

Pros: the staff were nice.

Cons: For the amount we paid for the room I was expecting more high quality. The room was clean and updated but the sound proofing was terrible. The room size and bed just ok. And the bathroom fixtures didn't work well. The beach was well maintained but the beach chairs were uncomfortable and not good quality.

Pros: Beachside/waterfront king room was awesome. Comfy bed, small couch, refrigerator and the best views. The breakfast bar was more than enough to start off your day, not the same as a meal out, but it worked! Hotel was full, and when kids started running through the halls the staff responded quickly. We stayed in the fall, and would like to return in the summer to really enjoy this great location.

Cons: The only downside was the difficulty in finding a parking spot when returning to the hotel late at night.

Pros: Although we didn't have a beach view room (by our choice), this place is still super great and offers you plenty of opportunities/activities to enjoy the beach. Bed was super comfy. Staff was overall pleasant, pool/hot tub area is great AND offers an adults only enjoyment time from 10pm - 11pm. Even guests were super friendly and engaged in warm conversations with us. Would definitely recommend.

Cons: Other than the inexperienced guest service receptionist when we checked in (she sent us to the wrong part of the resort but later found out by housekeeping staff that she was new), everything was to our liking.

Pros: Location, view, room, accessibility were all very good.

Cons: Getting a call from the hotel the day before and asking me to call them and confirm my reservation. Thought that was unnecessary since the room had been prepaid. Additionally, I was in Canada, and incurred international charges to return the hotel's telephone call.

Pros: Beach was nice and views were beautiful. Staff we're very, very friendly and helpful.

Cons: Way too many bugs around the patio doors and my daughter was terrified they were in the room. The breakfast set up and selection was less than ideal. We ended up getting food out.

Pros: Great location, everything you could want.

Cons: Didn't stay long enough

Pros: Extremely friendly staff and very clean room.

Cons: Way overpriced for what was essentially an outdated room. The location wasn't that great either. Breakfast was mostly coffee, muffins and granola bars. For the high price, I expected a lot better. Don't blame COVID for that. None of the staff wore masks!

Pros: It has a 24 hour hot tub and free breakfast

Cons: There was nothing

Pros: Very nice place. Very clean.

Pros: Due to Covid, there wasn’t much breakfast. Understanding

Pros: They fixed a problem quickly. It was a convenient location. Staff was friendly.

Cons: Sheets were dirty!! They moved us to another room. Pool was small, "grab-n-go" breakfast was terrible!!

Pros: The hotel was clean, the rooms were nice and accommodating. The beds were comfortable and the pillows were awesome! Staff was friendly. Pool and hot tub were clean and kids had fun. They allowed pets for a reasonable fee and it was clean!!

Pros: The people there were amazing

Pros: Hotel employee was super nice. Other staff seemed bothered though when we made basic requests for toilet paper and blankets. Room was great. Loved that the pool and hot tub were open.

Cons: Very disappointed in the breakfast. They advertised having a continental breakfast. However, they literally only had packaged muffins and coffee.

Pros: Friendly staff.

Cons: The free breakfast is bad. I¿ve stayed at other hotels during Covid and this has the worst breakfast ever. They were allowing more people in the pool area than allowed.

Pros: I¿ve stayed here a few times. It is always clean, the rooms are comfortable, and the staff is friendly and helpful

Cons: There was a loud hockey team staying there this time. They were completely disregarding posted covid precautions (not wearing masks, packing themselves way over capacity in the pool/hot tub). Staff said they weren¿t allowed to address it

Cons: The first staff member was not very nice I believe this was the manager very when I came back to check I the second person was very nice. The pool looked very dirty.. they did say it was just stained on the pool however I think it just needs to be cleaned

Pros: Staff were friendly and the room was clean. Overall it was a lovely experience and I¿d stay here again.

Cons: The hot tub/pool were disgusting. Like the hot tub water itself had a brown hue, but that could¿ve just been from guests using it that day and not rinsing off before or spilling alcohol in it. Pool had a ton of dirt on the bottom but same reasons.

Pros: I had a great time here on my birthday! Pool, hot tub, delicious breakfast, cookies in the evening, and they even text to make sure your room is up to par! Also, very good location.

Cons: All the breakfast items are loaded in carbohydrates.

Cons: I am very upset that there is nothing in the bathtub to keep me from slipping in there. I had fell and busted my tail bone badly! I complained and they did nothing.

Pros: Everything about this hotel was great! I don't have one complaint! We did a Park and Fly and will definitely do it again!!

Cons: Everything was great!

Pros: Great friendly staff.

Cons: No

Pros: Price was right! Bedding clean.

Cons: Carpets were dirty.

Pros: Price was great and staff was friendly.

Cons: Overall cleanliness was ok, but hot tub looked like it needed a major cleaning (did not use) and the carpet in our room had multiple stains.

Pros: Location to beach, roads, and gas. Good breakfast. Inside was updated.

Cons: breakfast room was small and crowded.

Pros: Way too expensive for what it is. Should be --- a night at most!I will stay away from traverse city for sure. Overpriced carnival atmosphere!! Did like NO Pets!!

Cons: The price!!!

Pros: It's somewhat updated

Cons: The wifi was horrid, some of the staff treated us as if the wifi inconvenience was bc we had Apple devices. We ask to be moved our 2cd night, the wifi worked perfect however the room was not as clean. Definately did not deserve the higher star rating.

Pros: that the pool was open 24 hours.

Cons: could have had more protein options for breakfast

Pros: the room and staff were nice

Cons: Unfortunately the pool was difficult down which was difficult to explain to my daughter. Also the sound effects of traffic and people outside our room was extremely disruptive and kept us up.

Pros: Staff was nice and room was clean. Bed was comfy, location is reasonable.

Cons: Not bad for a comfort inn. This fell in the middle of the scale. Not the best I have stayed in but also not the worst. Walls are thin, I can hear people in hallway, and I do not like when the sink is separate/outside of bathroom. But overall not bad.

Pros: The view of the bay

Cons: Most of the staff were rude

Pros: i love your beds i want one

Cons: coffee sucked

Pros: Friendly staff from reception , to cleaning and ground staff. Everyone of them looked you square in the eye's and had a friendly commit to you. Great training job by management.

Cons: Nothing

Pros: Beachfront. Indoor pool. Nice staff.

Cons: Room wasn’t as clean as expected. Sticky surfaces and drawer fronts. Stayed in Family Suite. Five people. Pull out sofa and rollaway very poor condition.

Pros: Location. Receptionist friendly and helpful.

Pros: Staff very accommodating even though due to Covid contact limited. But they text throughout your stay to make sure stay and room ok. Location we liked and the bay view the best

Cons: Due to covid some very limited items available to bring to room for breakfast. Nothing appealing to us but restaurant options close by which we preferred.

Pros: Location on East Bay of Traverse City area, beautiful view, spacious room. Staff was excellent. Breakfast was delivered to our door due to Covid 19 shut down of breakfast area service. We will definitely stay here int eh future.

Cons: Fresh coffee in lobby.

Pros: The view.

Cons: That the card keys for the room stop working several times.

Pros: It being right by the beach

Cons: Many mosquitoes in the room and the front desk didnt do nothing about it when I called and complained. The room wasn't very clean which I was highly disappointed.

Pros: They are in constant communication with you to ensure you have an awesome experience!

Cons: Only complaint is check in was not until 4pm yet checkout was 11 am. We were only staying one night so our time was even more limited.

Pros: Spacious, beautiful and comfortable.

Cons: Bathroom door hard to close. Not enough lighting over the table.

Cons: Breakfast

Pros: We had Avery spacious room with bed and couch. the view was of Beach and it was nicely decorated.

Cons: Would have liked more fruit and containers of yogurt at breakfast.

Pros: Clean, large room. Nice bathroom and shower

Cons: Our room was near a busy section of hallway it seems and was occasionally a bit noisy.

Cons: Our door lock was broken and not fixed.

Pros: Room was clean, comfortable, and reasonably priced

Cons: Nothing

Pros: It was near everywhere we needed to go.

Cons: My room should have been a double room with a microwave, hot tub and flat-screen tv. I got o king size room with microwave and tv. Very disappointing to say the least since it was an anniversary trip.

Pros: The property was in a good location and convenient for us to go back and forth to. The room was spacious and clean. There was a breakfast that had quite a lot of options which was a nice perk.

Cons: They restricted the number of people who could enter the pool and jacuzzi area. The person who supervised it did not do a great job at telling people when they can go into the jacuzzi so it got a bit awkward.

Pros: Property was very clean, staff was very nice, place was very good in overall. I think that they have fresh coffee all the time was awesome.

Cons: I didn’t like the breakfast, i think that they should offer something more for the price. Only sweet stuff was available.

Pros: I liked the location and the clean room

Cons: Breakfast could have had some better options.

Pros: The pool and hot tub were large, clean, and the perfect temperatures. We loved the location. Right in the middle of things!

Cons: The breakfast had all cold options. I was expecting a toaster or microwave for the refrigerated french toast sticks or for Pop Tarts. They restocked it throughout breakfast and we would stay again!!!

Pros: The German woman at the desk was EXTREMELY helpful. We had a stressful situation with our car. She went above and beyond to be helpful!!

Cons: No

Pros: The location in Traverse City was excellent. I enjoyed some of the features, especially the pool & spa.

Cons: They failed to give me the early check in time I requested. I only received 1 of the 2 rooms I reserved (for a party of five). That was a problem because we needed the rooms prior to a wedding. We also asked for adjacent rooms but they didn't deliver.

Cons: The woman working the front desk was super unfriendly and consistently rude to us. Room was super dry and stuffy. Sheets were stained.

Pros: It was very clean. The location good for me.

Cons: No.

Pros: location was perfect!

Cons: needed some upgrading

Pros: Very clean

Pros: Everyone is super friendly.

Cons: Pool hours but it was due to covid so I'm not too upset about it.

Pros: The Pool & Hottub

Cons: Stayed for 4 nights and never had had anybody come to check on our room for trash or fresh towels :(

Pros: The breakfast options were amazing, especially with Covid restrictions. Friendly staff.

Cons: Loud bang coming from the roof a handful of times through the night

Pros: It¿s closeness to the city and low price

Cons: Nothing

Pros: The location

Cons: I was placed on the first floor right by an exit. It was very noisy; there were people coming and going at all hours of the night, and sometimes congregated in the hall. I was there for work, so really needed to sleep, but couldn¿t. Staff was unhelpful

Cons: People slamming doors all night long kids running up and down the halls playing at 2am. We had to tell them to be quiet not sure where their parents were.

Pros: The pool that had lights that changed color. Very relaxing

Pros: Pool and hot tub. Lobby is added bonus.

Cons: Rooms were small, bathrooms really need updating.

Pros: Quiet

Cons: Bathrooms, need to be more modern

Pros: Their precautions for COVID were well done.

Cons: Yes, I paid extra for a room with a Jacuzzi/hot tub which my email even verified. When I got to the location they said they had not had rooms with a jacuzzi or hot tub inside for 2 years. Also I was not allowed to check in until 6:30PM. Over 2hrs late!

Pros: Room

Cons: No

Pros: great pool and whirlpool

Cons: No view, older building, low ceiling

Pros: Breakfast selection

Cons: Uncomfortable mattress

Pros: Pool

Cons: "Breakfast" room felt bare

Pros: Easy access to the Main Street off of 8 th st. Behind the motel

Pros: Clean

Cons: Group of 10 year old kids playing unsupervised from 7pm to 11:30pm. Banging on hotel windows, running through the hallways banging on doors, Several people called the front desk several times (we called 4 times) but received empty promises and no help.

Pros: Leaving

Cons: The staff was extremely rude at check in. The free breakfast consisted of either a frozen biscuit or burrito with no microwave to warm it. Its an old hotel with some paint and a new name.

Pros: the staff are very nice and friendly.

Cons: No warm breakfast due to the shortage of the food. No yogurt. only cereal and banana for the first stay.

Pros: The outdoor patio

Cons: The building was not in very good condition, the pillows were not very good, the mattress sunk in the middle

Pros: The front desk staff was exceptionally helpful, professional, and friendly.

Cons: The room was dated, gross, bugs (ants) all over the bathroom, and the bed felt like a very old thin worn out mattress. It was truly awful.

Pros: The staff was very friendly & polite!

Cons: We had to wait an extra hour & 45 minutes beyond our check-in time for our room to be ready, there was no maid service available, both due to the Covid-19 situation?? We don't feel that it was a good value at $----/night + taxes & fees!!!

Cons: Deal was deceiving, staff was very unhelpful and unaccommodating . Sheets had hair in them. Bed was rock hard. Was supposed to be a peaceful mother/daughter get away but the hotel experience was terrible.

Pros: The people were nice, it was easy to check in. The room, including the bathroom was clean.

Cons: The bathroom was tiny, the included breakfast was very disappointing. I know it is tough with covid, but it seems they took the easy way out.

Pros: Not far from downtown.

Cons: At checkin for 2 nts they told us they aren’t cleaning rooms til checkout because of Covid. I think that is WHY they should clean them! I was only going to stay 1 nt then. They wouldn’t refund for nt 2 so we left after 1 nt. No refund!

Pros: Great price for a no-frills but clean & neat hotel. Each room comes w/ a microwave & mini-fridge which came in handy. Location is just a 5-minute drive from downtown. Staff was super friendly and even called to make sure everything was ok w/ the room.

Cons: Have stayed here previously and it was never as loud as this time. The walls are tissue thin so you can hear everything. Lots of people in the hall at night, too. The noise factor was disappointing this stay.

Pros: Staff!! All around the staff was great - checkin, housekeeping & breakfast crew....everyone was very friendly & helpful.

Cons: Hotel needs some updates - bathroom and accommodations were - but, this was not a great 3 star value.

Pros: Nice to see they are remodeling and updating the rooms and hotel. But there is a long way to go still.

Cons: On the booking listing it shows a whirlpool as part of the room amenities under the photo for each room except the standard room. This hotel does not have a single room with a whirlpool. Only a public hot tub. The listing is very misleading.

Pros: Breakfast was good with a lot of variety

Cons: Room was very dated and the paint is peeling and cracking off of the walls. Matress old and uncomfortable.

Pros: The location was good.

Cons: The price I had to pay for hotel has a lot to do with the review. For the money I paid, it was not worth it. The worst part is, they had bugs and ants. Buyer beware.

Cons: Not a 3 star hotel. Rate is overpriced for the value.

Cons: Horrible bed, woke up in pain both mornings. Smelly hotel

Pros: Location

Cons: They had little league soccer tournament in town,and a team from was staying there. Besides the kids screaming and running up and down the hallways to midnight, you could hear the parents fighting with each. I was VERY disappointed with my stay.

Pros: My husband and I stayed here just one night. The staff was very friendly, the room was clean, the breakfast wonderful.

Cons: We could hear the door next to us in the other room creaking and the water running.

Pros: Staff was friendly.

Cons: Old, run down, looks remodeled from exterior but rooms are small, noisy and have that Febreeze type odor. Not a good value for the money.

Pros: My only complaint was that the bathroom fan was so loud. I was going to request a different room, but was told the fans are all that loud. However, they offered to disconnect the fan for my stay and promptly did.. This totally solved the problem! I was quite pleased with the simple solution. Also, the breakfast buffet has improved since being bought by Country Inns & Suites.

Pros: Spacious room, clean, everything functioned well, staff very friendly.

Cons: Nothing to complain about. Amazing value for the price they ask.

Pros: Very clean room, helpful & friendly staff, and great breakfast!

Pros: It was really nice and the jacuzzi was very relaxing. It was close to downtown, so very short drive to everything. Breakfast was fairly good with scrambled eggs and a make your own waffle stations. Staff was very quick to help clean tables and take care of empty plates.

Cons: The bathroom had some pink in it, but we brought it up to the front disk and they cleaned it swiftly. We were glad that they were so quick. The only other complaint is that we're there on a hot week and the A/C couldn't keep up.

Pros: helpful, friendly staff. Great breakfast & pool

Cons: no rollaway beds available External hallway door did not lock, due to parts on back order Was locked out of my room several times, due to faulty door lock. Even maintenance couldn't get in with master key

Pros: The staff was very friendly and accommodating. They helped us with late check in, they had a pack n' play waiting in our room upon arrival, and even made us extra bags for breakfast when we were late in the morning. There is a lot of room for a family and having an extra space for eating and a refrigerator was helpful.

Pros: Great breakfast and very friendly staff!

Pros: The staff was so friendly. And the room was big and comfortable. I loved that they had hot breakfast and the hot tub was great.

Pros: Clean, affordable, great breakfast and pet friendly.

Pros: Location, cleanliness, cookies and excellent continental breakfast.

Cons: Wifi seldom worked

Pros: Staff was very friendly and hopeful. Our room was clean and the fact thats it’s dog friendly made it even better!

Pros: Breakfast sufficient

Cons: Nothing was bad!

Pros: Didn't try the breakfast. We wanted a hot breakfast and they didn't have it. Not much of a selection.

Pros: It was clean

Cons: Nothing

Pros: Staff was amazing! Very friendly and knowledgeable

Pros: Nice bed.

Cons: The pool was closed, which is why I picked this hotel to go swimming. The shower got water all over the floor.

Pros: The staff was very friendly and helpful. The room was clean and what I expected. The breakfast was adequate.

Cons: That they allow pets. One night, I heard dogs barking at 11 PM, which woke me up because the doors are thin. The next morning at 6 AM, I also heard dogs barking, which once again woke me up.

Cons: Cleanliness of room could have been better the carpet and was were very stained. We were notified until we checked in that the pool was closed. This was very disappointing for the kids. The pool was one of the reasons we picked this hotel.

Pros: Very nice staff, great snacks and breakfast included, very clean and quiet. Perfect location to food, shops, entertainment.

Pros: Best thing about the place was price

Cons: the showers were absolutely horrible... no water e r pressure at all

Pros: It was clean, quiet, and accepting of cats. The desk is also manned 24/7. Immaculate cleaning. You can tell it is an older property but they keep it so clean it didn't matter.

Cons: Pool was a little deep for kiddos.

Pros: The location, shuttle and the desk attendants were very great, friendly, knowledgeable, professional and caring.

Cons: I gave staff a low rating, because when I was leaving I saw two maids cleaning the rooms, neither of them were wearing a mask, potentially spreading Covid-19 in the rooms.( also the bed pillows smelled like b.o.

Pros: The room was a nice size, and the hospitality and friendly touches with drink station, cookies and breakfast was refreshing.

Pros: Hotel was in a good location very disappointed in the hotel itself amenities were very poorly maintained room was clean but that’s about it

Pros: centrally located, friendly staff, 24 hour pool is nice

Cons: nothing in particular, room was a little small but that's ok

Pros: the staff was very friendly and helpful! the breakfast was COVID safe, everything was individually wrapped however there was a huge selection to chose from which I was pleasantly surprised, even some gluten free options. the room was clean!

Cons: only thing that made me mark them down a few points is our room smelled a little bit like cigarette smoke when we first got into it. later that evening when we came back the smell wasn't as obvious

Pros: Hotel was a good location and good staff

Pros: It was great hotel !

Cons: No

Pros: Staff was SO friendly. Room was clean and comfortable. Close to downtown.

Cons: Exterior and lobby a bit outdated.

Cons: The staff were very kind and welcoming,I thought that I had left my phone at the hotel and they did an amazing job looking for it. My 18 year old son loved the loft queen bed area and tv as he could have a place to himself. I will stay here again. 100%

Pros: Booked for two bed and got 1. Asked for two and offered to pay more and they said no. Tried to cancel and they said no refunds.

Pros: Room was clean and comfortable. The staff was very nice. It snowed overnight and when we went outside to get into our vehicle we noticed that all the vehicles in parking lot had been cleared of snow by an attendant from the hotel. That's was amazing.

Pros: Staff was friendly and helpful

Cons: Wouldn't consider it a 3 star hotel, particularly when other websites referred to it as a 2 star.

Pros: Location

Cons: Report quality mattress. Blanket was too short and there were no spare blankets.

Pros: good location, friendly staff

Pros: Great employees, good breakfast. Quiet.

Cons: No hottub. Beds could be more comfortable.

Pros: The staff was nice, and the location was good.

Cons: TINY. There was less than 2 feet between the bed and the wall with the wall-mounted TV. It was very awkward trying to maneuver this area as it was the only path to the bathroom. The sheets looked wrinkled and unchanged. No bathtub. NOT A 3-STAR ROOM!!!

Pros: Close to traverse city and wineries.

Cons: Breakfast was okay. The beds were incredibly high, difficult for my disabled father to get in an out of, has a wooden box on the floor with a box spring on top and then a mattress on top of that. Staff were rude when requesting two beds.

Pros: Newly renovated.

Cons: Very old and VERY OVER PRICED! Breakfast was nothing great for $--- per night.

Pros: The room was clean and the staff were great . Location was easy access to all areas we wanted to visit..

Pros: The staff were extremely welcoming and nice. Good breakfast.

Cons: Room smelled like cigarette smoke. Hotel has been renovated, but there's no way it's 3 stars, it's 2.5 max. The rooms are spacious but old and so is the furniture. The A/C was old as well (window style) and it was hard to get it to the right temp.

Pros: Very friendly and helpful staff!

Cons: Double charged my credit card

Pros: Room was very clean. The pool area was beautiful.

Pros: I think this was the original honeymoon suite-back in the day. It had some very powerful air jets in the bottom of the tub. Had to let some water out to keep the water in the tub. Nice king bed. I’d stay again.

Cons: The air conditioner was very quiet, however, it was mounted high on the wall opposite the bed. It was aimed at the right side of the bed and there was a draft on my face all night long. This may be the only room in the hotel that had the wall-mounted air conditioner. I think the rest had the standard under-window air conditioners.

Pros: All of above

Cons: Happy and would book again.

Pros: Room was clean.

Pros: Clean for a great price

Cons: No

Pros: No unexpected disappointments

Cons: Some noise during the nights. Not something that can really be controlled.

Pros: This retro designed motel was convenient, spacious, clean and had friendly, caring staff. The grab and go breakfast bag was adequate considering Covid restrictions. The breakfast coffee was very good. We liked everything about our stay. A great value!

Pros: Nothing really stood out or made it any more special than any other hotel in the same area. It wasn’t great but it wasn’t the worst place I’ve ever stayed.

Cons: I understand that Covid has made things difficult and we as a population have had to adjust to change but the grab and go breakfast left a lot to be desired. There was very few two little choices and they have much to chose from but went the cheap route.

Pros: The rooms are big and fully remodeled.

Cons: No everything was perfect!

Pros: The room and the staff exceeded our expectations.

Pros: Location. Easy access from car. Don't have so many floors.

Cons: Breakfast could have a few more choices.

Pros: The hotel was quiet and had a nice pool area.

Cons: The continental breakfast was lacking any hot food and selections were minimal. Small donuts and bagels were the main foods. No waffle maker, poor apple selection, and the oranges were not ripe. Bananas, grapes, and some melon may be better choices.

Pros: The bed was clean. It was quiet.

Cons: HJ Traverse City is old and run down. Air conditioner doesn't work. Breakfast is Fruit Loops or bagel. It may be the least expensive motel on the list - there is a reason. Took a chance since it said there was an 8.2 customer rating. Someone lied.

Pros: Room was tastefully decorated, open floor plan with lots of counter space.

Cons: When approaching the entrance it is easy to miss the drive because the sign says exit and there is not entrance sign or street. Upon passing the drive, we found the same sign states enter on the opposite side.

Pros: Clean room, nice bathroom, quiet. Only complaint is the poor choice of breakfast food.

Pros: Very nice lady desk clerk

Cons: No rooms away from parking lot, no fruit or hot entrees

Pros: It was close to downtown. The room was clean.

Cons: The lady who checked us in for our stay was incredibly rude. We gave her no reason to treat us like she did, but she had a bad attitude toward us and said some offensive things. Although everyone else I dealt with on the staff was fine and there was nothing wrong with the room, I will NEVER stay here again due to the way we were treated at check in. She even put a note that housekeeping had to check our room before we could get our deposit back because she assumed were were going to trash it. We got the full deposit back after the room was checked because we did not trash it because we are not Trash like that lady treated us like we were.

Pros: Awesome, friendly staff. Super clean rooms. Comfy beds. Good continental breakfast. Perfect location. Cheap price for an awesome hotel. I stay here everytime I come to TC

Pros: The room was clean and spacious. Not a bad weekday price.

Cons: Breakfast was sad. Cereal and bagels? Seriously? Matt at the front desk refused to allow my emotional support animal even though I had official medical paperwork. Told me to leave my small chihuahua at home because I don't "need" him. He said he could do a seeing eye dog but not my dog. He told me the owners would have his job. And told me that I could find another hotel. Are you aware that is a crime? You cannot refuse my service animal. It's against the law.

Pros: Breakfast area could offer a lot more items than they have.

Pros: Clean, nice big shower, good supply of towels, decent sized rooms, good location, quiet setting.

Cons: No soy milk for coffee.

Pros: The staff was so kind and helpful and the veiw was beautiful! The room was comfy and the pool was so wonderful! Will definitely be staying again :)

Pros: we had a great weekend,,,,the room was very nice.

Cons: N/A

Pros: The breakfast was bagged and the things in it has a lot of sugar. The one night we got takeout from the bar, they forgot my salad and the alfredo sauce was canned parmesan and cream. Eatable but not grate.

Cons: The restaurant

Pros: Everything exceeded my expectations

Pros: Good location close to town.

Pros: The pool and beach. Beach could use umbrellas.

Cons: I felt ignored at check in. Desk clerk didn't seem interested that I was there.

Pros: The staff was very kind. Beds were comfortable. Location is great. Affordable price. We would stay again.

Cons: They were in the process of renovating but nothing we didn’t like.

Pros: Clean, timely service, exceptional staff.

Cons: Can’t complain

Pros: Very nice spacious room. Great view. Room service was fast, friendly & delicious.

Pros: The bar!

Cons: They did not do anything. The covid just makes everything different.

Pros: Every thing except the food we ordered room service the food was horrible

Cons: I like the hotel and location

Pros: Good location. Nice large room

Cons: Constant smell of cigarette smoke in halls and room. Not spotless. Hair in sink. Dirt/dust in drawers.

Pros: The view and location were amazing which is what you are paying for.

Cons: Pretty certain we had bed bugs. Bites all over our legs that couldnt be explained any other way. Never had them that’s why we aren’t sure. A lot of smoking (Weed too) around the premises which can’t be controlled I guess. Would blow into the balcony and we would have to shut the door. For $300-$375 a night I would expect more.

Pros: The bed was very comfortable. Overall, it was a very clean and nice place.

Cons: The beach area was very small and there was trash all around the beach chairs. The elevator was extremely slow. We'd recommend using the stairs, if you are able.

Pros: Pool was excellent. Hotel lounge very convenient and food was awesome! Location worked out great for us and everything was clean.

Cons: Rooms could use a little updating and room air conditioner rattled loudly but did not affect our experience. We had a great time. Will be back again.

Pros: Lake view from our room w/ balcony was AMAZING.

Cons: Beach shore needs to be cleaned up. Noticed other Inns/Hotels did, but Parkshore doesnt. Still pretty nice overall.

Pros: Location

Cons: No

Pros: Receptionist helpful with IT problem. Room quite spacious.

Cons: Bedroom noisy hum all time. Pool has dangerous underwater steps; i got cut & bruised. Price high for basic place.

Pros: Loved the restaurant in the hotel.

Cons: There was not a straight way to get to the beach from inside the hotel. You had to go out and walk around the hotel.

Pros: Nice lakefront, basic rooms that were clean.

Cons: Our room was immediately above the bar on a night with a DJ, and the smoking area was below our patio, making it a loud and smelly place to sit. There as no parking available when we returned from dinner.

Pros: We stayed here last year and will probably do so next year !

Pros: the location is fabulous to view the bay and see sunrise and sunsets if you have a lake view room. don't know if it would be that great if your road faced the road

Cons: dining room was very limited in choice and the food was just average.

Pros: Location, Location, Location

Cons: Breakfast Buffet for $7.95 was terrible "do not do this" McDonald's will do a better job...

Pros: Amazing!! We loved staying here! The room was clean and the staff were so nice. Everyone we came into contact with were so welcoming. And even with a partial view, we had an amazing view of the bay. Access to the beach with plenty of chairs to loung

Cons: The breakfast was not included. (It was about $6)

Pros: Beach on the lake. Firm mattress.

Cons: Breakfast was very limited.

Pros: The Water Front was very nice and it was a good central point of everything.

Cons: The only bad thing was that I had to buy our breakfast at the hotel, usually it's free with the room.

Pros: The hotel was very nice, and the location was amazing. We were right on the shore and had a beautiful view.

Cons: The hotel lounges food and service were mildly disappointing, but it in no way affected our satisfaction with the trip.

Pros: Beautiful beach location

Cons: The highway was quite noisy.

Pros: Great location

Cons: The pool was too cold and the attached bar had people outside the entrance using profanity and I had my child with me-not good!!

Pros: Customer service was outstanding !!

Cons: Rooms are old and need updating. I would have expected to at least be bayside given the time of year and few guest. Our room faced the main road and was very noisy.

Pros: Location was great, staff were friendly.

Cons: Heat in room was terrible. Shut off the first night so we froze. Shut off again when we were gone for several hours during the day. Staff adjusted the fan to constantly on but the unit made so much noise/vibration that it kept us up most of the night. King rooms are only next to commons bathrooms/pool/bar/restaurant so that hallway is noisy. Door to the outside is kept unlocked. Parking lot was a rutted ice pit, slippery if you have dress shoes on for a wedding as in our case.

Pros: The view was amazing. Loved having a room on the beach side.

Cons: Bugs were all over the balcony door and we found dead ones on the bed and counters. The towels looked really old and gross. Room quality was a disappointment to us. It was doable, but I have higher expectations. If we didn't get such a good deal on Kayak and paid hotel rates, I would have been really upset.

Pros: Great location. Awesome bar with fun happy hour!

Pros: The staff was exceptionally accommodating. Fawn and Diane went out of their way to make my stay with my 9 year old daughter special... and it was!!! I highly suggest this location for families. Facilities were clean. Food in the lounge was reasonably priced and yummy. Lots of amenities: indoor pool, fire pit on the beach, bunk beds for kids, play station in the room... great views. Sigh. When can we go back?

Cons: We had a bunch of crazy gnats on our screens, so it was a bit awkward to have the door opened to the patio. Nothing a can of bug spray couldn't handle and definitely won't dissuade us from returning.

Pros: The resort had everything we needed for our trip. We were there for the Bayshore Half Marathon, and the hotel was close enough for easy access to the start point. We loved having the lounge/restaurant right there on site so we could avoid the horrible traffic due to the construction. Food was good, happy hour specials were great ($1.25 domestic drafts!). No complaints on the rooms, which were pretty standard. Beach was really nice, sunsets were magnificent.

Cons: Only negative was the breakfast buffet and it might have just been a one time thing. It was a bit cold.

Pros: It was only a few miles from downtown, which was a huge plus. The beds were comfortable and my wife and I both slept like hibernating bears. (Though, part of the reason for that was because we just finished a two-night camping stint and slept on hard, rocky ground both nights.) We also had a balcony, which was sweet.

Cons: The shower head could have been more powerful. It took a while to completely wash our hair. Not a big deal.

Pros: Right next to the highway.

Cons: Parking lot was to small. Room cleanliness was less than average Room was to cold.

Pros: price

Cons: The bed was awful. Did not fall asleep even with 2 sleeping pills

Pros: Easy check in.

Cons: Billing was confusing. After the clerk scanned my credit card, I got a paper showing on amount but checking my Mastercard account, it was for $25 more than we were assured. I checked with the clerk and he said that was a deposit that would be returned if the room was OK after checkout. Doing that should be upfront at registration. I didn't give permission to do that, but probably would have if asked and documented.

Pros: Cleanliness, value and location. Bathroom was updated. Nice to have refrigerator in room. Also nice to have an ironing board and iron.

Cons: Needs lighting near luggage area by exit door.

Pros: Location and great staff. Older hotel but clean.

Pros: Recently remodeled, bathroom looks nice, very clean.

Cons: Room needed some more love to make it more "homey". Was an oversized room with one small window, felt like being in a box. More art on the walls would help.

Pros: Bed was uncomfortable pillows were as well only had 2 sheets and thin thin blanket

Cons: Above

Pros: Nice people

Pros: Location

Cons: No

Pros: It was in a convenient location and the room was very nice for the price.

Pros: Price

Cons: There was no hot water; not even quite luke warm. And not enough water pressure to even wash my hair.

Pros: Accommodations

Pros: Location and price although I still consider $--- a lot of money for a night's stay especially with it being a motel. Room and bathroom was very small.

Cons: Room, bathroom, and tv were very small. There weren't many places to plug in your phone (nothing beside our bed). Were used to seeing outlets on the lamp or nearby the nightstand. We had to plug them in across the room.

Pros: The hotel and room was clean. It was not costly and in a great location because it was close to everything we needed.

Pros: Clean, close to attractions, reasonable, quiet

Cons: Fan ran all night

Pros: The staff were helpful and friendly.

Cons: Good location

Pros: Location

Pros: Bed was comfy.

Cons: No breakfast. No continental breakfast.

Pros: Fair price and location

Pros: It was close to several food options.

Cons: Possibly bed bug infested. There's several spots on mattress where it looks very identical. Possible bite on leg.

Pros: Location

Cons: Understaffed at front desk. Long wait to ck in due phone ringing off the hook and only 1 person manning front desk.

Pros: Location and price

Cons: Stale popcorn found around footboard Breakfast not available

Pros: Location. Worth the money paid

Cons: No outdoor seating except by the pool. Very poor internet connection.

Pros: Location

Cons: I had to wait almost twenty minutes for someone to show up at the front desk for me to check in. There was no coffee in my room had to go to the front office to get it otherwise the room was clean beds were comfortable. Price seemed a little high

Pros: Super clean

Cons: Very outdated, bed so uncomfortable I had back aches for three days, no amenities like continental breakfast even though that’s advertised in rates.

Pros: Price

Cons: Water in the ice bucket

Pros: Affordable

Pros: Staff was very good and the location.

Cons: Our room 204 was very hot. We had to run the air conditioner in February just to make it comfortable. The internet kept kicking us out, but the staff happily reset the router and everything was fine after that.

Pros: I'm becoming a frequent guest at this property. Family events in town have caused me to return several times and I've come back to this Knights Inn each time. I guess that's the real test, right? The rooms are squeaky clean, the beds are comfortable, the pillows are nice, the staff is friendly and I don't think you can beat the price anywhere in the area. And, after several visits over a few weeks and staying in different rooms, I can say that it's a *reliably* good hotel, stay after stay. Same high level of cleanliness and friendliness every time. Stay here. It's a nice place.

Pros: Whole property is squeaky clean and well maintained. I was in town to visit family and just needed an economically-priced place to lay my head for the night. I got a nice room and a comfy bed with good-quality Internet so I could check in with the office and get some work done. If you want a clean, friendly hotel that's inexpensive, this is it. I highly recommend it and I'll be back.

Pros: Good value. The place was clean. Some wear and tear here and there. But overall, clean and a good option if you're lust looking for an inexpensive place to sleep after spending the day out kayaking or golfing.

Pros: Very clean! Nice staff.

Cons: The pool was getting redone. We weren't notified this ahead of time so it was a really big bummer. Also the rooms could be updates a little bit (lamps, bedding).

Pros: Stat here every time we are in Traverse, it's a great value for the money. Staff are super friendly, rooms and bathrooms are clean.

Pros: Affordable, quiet and comfortable. Staff was friendly and the location is great for visiting downtown Traverse City.

Pros: Price was reasonable and good location if passing through Traverse City.

Cons: Our mattress was really "firm" so not very comfortable to our liking. Breakfast was all carbs, bread, waffles, toast, cereal.

Pros: Our room was so clean that I had no reservations about letting my little toddler touch til her heart's content! What a value and a gem for the money. I secretly don't want the secret out about this place. We will be back!

Cons: A tad bit of road noise but not bad.

Pros: Location

Cons: Not a good value for 150.00$ quite plane room111 the bathroom door had a big hole in it! No one in this type of business should neglect keeping rooms decent. I have no plans of staying there ever again. Nor suggest that others should either! Correct the problem or lower your rates!

Pros: The front desk staff were very helpful and gave us advise about things to do in the area. It was very conveniently located to the "main strip" of Traverse City.

Pros: The breakfast was good considering the pandemic. The orders arrived at our room on time every morning. The cookies were tasty in the evening! Location was great to watch the sunsets at night, really liked the big balcony to sit on as well. Staff was friendly and prompt to answer my requests.

Cons: Room was not as clean as expected, a couple towels had someone else’s hair on them which I promptly replaced and I found a hair tie by the bed when we arrived. I am pretty bummed that they ran out of coffee creamer over the weekend on a busy holiday and didn’t have any as a backup. Shower heads are terrible, pretty sure they spray everywhere but your body, definitely need to be upgraded considering the money I paid to stay at your facility.

Pros: Beautiful views and they had a note at the front door for us we arrived late in the night it was very easy to access our room and get settled in. The staff had a great attitude and it was a very clean place!

Pros: The view out over the lake....

Pros: The grass area was clean but they need the sand area clean but other than that it was nice

Pros: The location is great. The lawn and beach - best on the East Bay. Staff was great.

Cons: The rooms are very dated. Some Outlets Didn’t support chargers or modern hairdryers, and the like. It’s showing it’s age (built ‘68), and needs a facelift... if remolded rooms - a goldmine.

Pros: The location and beach access.

Cons: There were spiders and cobwebs all over our patio area and the outdoor common areas.

Cons: Had I known, I couldn’t smoke on the beach I would have found a different place.

Pros: Location of the hotel was great and the concierge staff is super nice and friendly! Room was pretty clean and loved that they served cookies in the evening!

Cons: I wish i wouldve gotten a beach view from my room and i also wish there would have been a pool.

Pros: Location was excellent and the staff was very friendly.

Pros: The beach front location is excellent. We also liked the fact that in addition to the beach, there was a well manicured lawn. Beautiful view from our balcony. Very good breakfast, better than most hotels provide.

Cons: Nothing. All good.

Pros: This hotel was exactly what the rating represented. It got the job done. Small business hotel with friendly staff

Cons: Because it was a lakefront room. At night it was blood outside from people who decided to stay out

Pros: It was very clean!

Cons: The construction noise outside, but not their fault

Pros: The beach area and view were very peaceful and scenic. Staff very helpful.

Pros: We mostly used it for sleep and relaxation between our adventures in Traverse City. It was nice to come back to our very accessible room and go down to the pool/hot tub to relax.

Cons: The pre-packaged breakfast wasn't that great but that's nobody's fault. Besides that staff was always excellent. It would be great if you had a way to get change for the vending machines too.

Pros: GrandStay has a lot to like. Easy to get to with a decent selection of eateries and places to visit, all within a relatively short distance from the motel. My room was clean, everything was in good working order, and there were no weird odors. All of the staff were friendly and welcoming. I especially liked their strict COVID policy. Made me feel safe.

Cons: With the location of the motel being right on the main drag, traffic noise was a bit annoying. I also think that, upon check-in, the front desk clerk should mention that the pool/jacuzzi was open for use. Most motels closed there pools due to COVID and I assumed GrandStay did the same.

Pros: Due to the pandemic, breakfast was......

Cons: Couldn't get wifi to work

Cons: Our shower was broken and staff kicked our ADULT children out of the pool at 10pm.

Pros: MGR Nick and the girls were awesome Loved that the pool stayed open till midnight! 👍🏼👍🏼

Cons: Same thing everyday in the Aople Sack! Known as the breakfast bag. I stayed 12 days... NEVER changed!! 🤯

Pros: It was OK. I did enjoy relaxing in the hot tub with friends.

Cons: The staff at night wasn't all that friendly. It was so overpriced for what we got. For that price I should have had a room with a view or something.

Pros: Staff was excellent! Room was clean, pool and hot tub were good! Overall a great value.

Cons: Had trouble picking up the Wi-Fi with my phone. Seem to be a very weak signal. Bed may have been a Ted too firm for my body, though was comfortable.

Pros: The rooms were satisfactory and conveniently located.

Cons: They did not clean our room. They had posted a sign that was behind another sign so we didn't see it; that said we would have to request our rooms be cleaned. We were never informed of this at the front desk when we checked in. That means also that we had no fresh towels or wash cloths and we felt with the amount we paid for the room, they should have provided cleaning. I wont use this place again. They said they offered coffee but there was never any in the pot even early in the a.m. poor quality service. I'll take my money elsewhere next time.

Pros: I look for affordability, location, and hot tub in that order and this stay met it all. Also, we had three people and we didn't need to ask for anything extra (towels, tp, ect.), so that was a plus.

Cons: The door was broke for the bathroom at the pool. Felt like I was going to get locked in because it had to be jammed shut to lock it, then it wouldn't open right away.

Pros: Reasonably priced. Clean. Friendly, welcoming people

Pros: clean well decorated room. friendly staff, quiet hotel and a well stocked breakfast.

Pros: Cheap, very clean, good breakfast

Cons: Nothing

Pros: cleanliness, firmness of bed, breakfast,friendly staff, price

Cons: noisy neighbors til 12pm

Pros: rooms were new and clean; very quiet - couldn't hear the doors slamming like some hotels with thin walls.

Pros: The cleanliness and comfortable environment was appreciated.

Cons: I expected to be able to eat in the dining hall but upon arrival was informed it was closed. Upon arrival I also learned the pool was closed.

Pros: Right next to everything. Less than 10 minutes away from a strip of restaurants.

Cons: So busy you couldn’t get out of the parking lot.

Pros: Nice, quiet and clean. Slept like a baby.

Pros: Quiet, peaceful, ideal to rest

Cons: No

Pros: Breakfast was ok,

Cons: Pool not open past 5:00, no hot tub

Cons: Room was quite small, very close quarters.

Pros: It's price. Right across the street from a great park on the lake, which was just beautiful. Wonderful free breakfast. Loved our stay!

Pros: Location is great

Cons: I paid 3 times what this hotel was worth! It is old the carpets in the halls were stained and dirty. The room was small bathroom shower tiles old and caulked badly. The pool was closed not working

Cons: Price was high based on experience with this chain.

Pros: Easy access from the road. The breakfast was good. The staff was very friendly and helpful.

Pros: The continental breakfast provided was very nice, lots of selections!

Pros: The bed was comfy and it had a nice location.

Cons: We reserved a room at this hotel because of their pool, when we arrived it was closed for the remainder of our stay and had been that way for over a week and we were not notified. Our room was not clean, there was dried food on our sofa. Internet was bad.

Cons: Ran out of breakfast items Saturday morning so I went to a local restaurant. Maintenance turned off hot water after crowds left Sunday. My stay went through Monday so I had a cold shower before going out Sunday evening. Not a Hilton experience.

Pros: The breakfast was amazing in quality and variety. I always choose a hotel that offers a breakfast for convenience. This hotel went far beyond the average hotel.

Pros: Staff was friendly at check in

Cons: Very pricey for what you get and location. This is an $---/night room, certainly not the $----. Items broken in room, couch was not comfy at all.

Pros: friendliness of staff at check in and checkout, the room

Cons: To much chlorine in pool

Pros: Staff were warm, engaging and accommodating...

Cons: no...

Cons: We had some trouble during out stay and had to move rooms. Then the 2nd night the fire alarm went off and we checked out early.The staff was very accommodating for us.

Pros: They have a nice breakfast in the morning and it was reasonably priced.

Cons: Very noisy. We had to get up early for business reasons. We were just down the hall from the desk. At 11pm, I had to call the desk to quiet kids up above us. And all night long guest kept us up. As late as 3am. I wish staff would have addressed that.

Pros: Ok

Cons: Very noisy. All room doors slam shut.

Pros: Hampton Inn consistently meets all of our expectations.

Pros: We were extremely happy with the total experience

Cons: No

Pros: Close to places to eat that we have visited before. Close to downtown if you want to shop are eat there. The room provided comfort and rest. The staff was excellent in providing for our needs. The hot tub and pool was great. The breakfast was excellent!!!

Cons: No.

Pros: Clean and comfortable. In a good location. Easy access to downtown area restaurants.

Pros: Quiet, comfortable even with sports teams staying. Staff was gracious and accommodating.

Cons: Breakfast was just so- so. Staff needs to not talk about each other negatively around customers.

Pros: Close to the beach and town

Cons: No refrigerator

Pros: The place was nice. Only complaint is the elevators and bathrooms in lobby could be a little cleaner. Otherwise great staff, great place to stay. Nice location and wonderful breakfast, clean rooms.

Cons: Nothing.

Pros: Breakfast

Cons: Lack of fridge

Pros: The Location was perfect. We didn't go to the beach but it is literally steps away.

Cons: We were told that we'd have a 2PM check in time, we didn't get in our room until 2:30PM. The room was not clean; dirty wash cloth in the tub, dust on all woodwork, floors not cleaned. The TV didn't work when we got into our room and the maintenenace man said that is very normal; happens at least 15 times a day. He did fix the TV, but then when we came back at night, it wasn't working again; we didn't bother to have it 'fixed' again.

Pros: Clean rooms, nice accommodations, continental breakfast was better than any other I have experienced, staff was wonderful, great hotel location compared to beach and what not.

Cons: No mini fridge. We were having a bachelor party weekend... how wasi supposed to keep my beer cold??+

Pros: Very clean room and convienunt.

Cons: the clubs were rude on more than one count. not real welcoming.

Pros: Comfy enough beds. Working elevators.

Cons: It took forever to get our rooms ready. Early check in there is at 4p and we were placed in a different room other than our original around 530p. The AC was laughable. Water pressure was not unsurprising.

Pros: We stayed here while we were in Traverse City celebrating our first wedding anniversary. The staff left us some wine, a box of chocolates and a very nice hand-written card for our anniversary. The staff was very friendly and the facilities were clean. The room we stayed in was very spacious with a view of the lake. The hotel is right across the street from a nice lakeside park, which we would have enjoyed if it was warmer, and is just a couple miles from downtown.

Pros: We met up with family (9 total with 3 rooms) in TC for an overtnighter and enjoyed our stay. The lobby area was plenty big for our group plus other large parties to gather together. We had stayed at this HI in August also. Our favorite place to stay while in TC.

Cons: We had 2 queens this time and compared to the king we had last August this bed was not nearly as comfortable. I was telling everyone how nice their beds were before booking but was disappointed at how wobbly the frames were. I think they need a little updating. Our room also had a funny smell (like stale bodies) when we walked in so I got out my orange scented essential oils and that helped. Overall, the rooms were fine.

Pros: Breakfast was reasonably good but the facilities were cramped.

Cons: Rooms were WAY TOO SMALL and lacked adequate heating/cooling. For the price I would find another place as this was adequate for the needs but certainly nothing fancy.

Pros: The King bed was great, I also liked the desk and closet setup. The coffee bar setup in front of registration was really nice, I had a cup of hot chocolate when I got back from work, it made my night.

Cons: The bathroom was a little small, the room as a whole was a little small for the king bed, so made it feel cramped, but honestly I got over that pretty quickly, nothing like stretching out on a king bed. I am not a hilton honors member, but I would have liked some sort of 'welcome gift', bottle of water and some sort of snack, namely because I prepaid my room. I didn't get a chance to scope out breakfast on Saturday, but on Sunday it was packed, I was hoping to grab a piece of fresh fruit, but there was none to be had, likely already eaten by the crowd in the breakfast area, so maybe more fresh fruits in the morning (grab and go apples/bananas/oranges).

Pros: The hotel was close to town and the staff was friendly and helpful.

Cons: The first room was absolutely disgusting! Stains on walls, floors. Floor was wet. The staff did allow us to switch rooms which was not so dirty. Still old, paint peeling ect but at least clean.

Pros: not a damn thing

Cons: everything

Pros: The location is pretty good

Cons: the cost is really higth

Pros: Very pleasant at front desk. Helped us out when we need a little later check out. Very flexible when checking in and out.

Pros: Had a great experience! We stayed here with our 2 toddlers, very clean, lots of space and comfy, breakfast was available to take out

Pros: The staff was friendly and helpful.

Cons: The continental breakfast they didn’t have enough food put out at first. The young man working alone was trying to accommodate people checking in and help get more food for breakfast. I would suggest 2 people staffed on the weekends instead of one.

Pros: Easy check in Accommodated me quiclywhen I needed to move rooms due to very loud guests next to me

Pros: It's location

Cons: Stupid layout....1/8 mile walk from room to desk Parking lot was under construction and forced to park 1/8 mile from my room....stinks!

Pros: The right outside doors I know there are many who think.its loud but I like the

Pros: Cute quaint convenient

Cons: yes .. it needs work but that's part of the fun of this place. However I will say heed carebif having a few drinks .. the floor has such an extreme slope in it... that it is definitely a hazard for those who have compromised balance issued

Cons: The pictures are deceiving. It looks like they recently remodeled the rooms but only a portion of it. The bathrooms are extremely outdated and small. The cleanliness of the room was poor. My mom and I discovered mold in the sink and in the shower.

Pros: The staff were so kind and accommodating

Cons: No complaints. Clean pool and hot tub were fantastic too

Pros: Nothing

Cons: I booked a whirlpool suite and I even called to make sure that is what I booked they said yes. I get to hotel and they said all the whirlpool suites are closed for the winter and I still payed suite price. Jacuzzi in pool area was closed other hotels were

Pros: The staff are very pleasant and the pet rate isn't outrageous

Pros: The staff is incredible and will literally do anything to keep you happy. From double checking the pool is open to getting you an actual glass not plastic because you’re a crazy person and like glass glasses. They do not play when it comes to guest

Cons: While the staff has energy to give away in spades, the property does not. Light bulbs are out in bathrooms, drawers are falling out, shower drains don’t drain quickly. The place needs a bit of love.

Pros: Location

Cons: During covid, the bed sheets appeared to be dirty, ask staff for new sheets and was told we had to change the sheets ourselves and put old sheets in the hall.The sheets stayed on the floor until we called them and ask them to pick them up 24 hours later.

Pros: location

Cons: walls are paper thin

Pros: dont do it. It’s not worth it to save the money. This was my second horrible experience with a Quality Inn and I will never ever stay at one again. I’ll pay a little more money to get a clean room elsewhere.

Cons: The hotel itself is very rundown. The room was not clean. Long black hair on the hand towel. Little curly hairs all over the bathroom floor. Scum in the shower and a hair in the tub. Cobwebs in one corner of the room. So gross.

Pros: location was good. Rooms are old. Small bathroom. Bathroom door does not lock. Phone does not work. Renovation needed

Pros: Great location , ok room. It is a fine value if one is staying in Traverse Ciyu There is a wonderful bike path right the next to the hotel.

Pros: Nothing

Cons: The place was dirty and there were bugs everywhere. Not worth the money whatsoever

Pros: Price

Cons: Pool closed, breakfast and they never cleaned the room or took out trash or brought fresh towels.

Pros: The location was close to the water.

Cons: Beds were not very comfortable. Found contacts on the floor from a previous guest. No breakfast or pool due to Covid 19.

Pros: Friendly staff

Cons: Dirty carpet, stained badly and actual dirt on floor. Tub faucet didn't work, but they did fix it during our stay.

Pros: Great location and good price.

Cons: Sketchy people hanging out in hallways. No breakfast from covid-19, but some hotels still offer to go items.

Pros: Location

Cons: Room was not clean. Men's hair shavings behind sink faucet. Nail clippings on bathroom floor. Shower walls were not cleaned ( did not use ). This was not a 3 star hotel but 2 1/2 at best.

Pros: Great location as it’s in between TC and Acme

Cons: Apparently the cleaning staff don’t like to freshen rooms, take dirty towels, give you new towels, or make sure your bathroom has toilet paper. Sign in the room said they would take linens and refresh the room every third day, and that never happe

Cons: Room was a bit outdated and made for a somber setting. A more modern upgrade would be nice.

Pros: Convienent location. Comfortable rooms

Pros: Location, friendly staff

Cons: Continental breakfast

Pros:  

Cons:  

Pros: The waffles were pretty good.

Cons: The room had dead bugs and Cobb webs so I would like to see more from the housekeepers.

Pros: Location, close to shopping,restaurants,recreation.

Pros: Clean, good breakfast. Location

Pros: Good location

Cons: Very thin walls - heard every voice and movement in next room Safe did not work, open spaces to outside around heater/ac unit Mattress sagged Front desk employee said he would not change our room because we had an online booking Maybe worth 1 1/2star

Pros: Friendly and accommodating staff. The room itself was comfortable and clean. Breakfast included hot eggs and sausage, as well as a waffle maker.

Cons: It is what it is. The building is old. The siding needs refreshing and perhaps the carpet does also.

Pros: It was a good price.

Cons: The hotel was in need of repairs and major updating. It was dingy, there were a lot of broken or worn items in the room and around the hotel. The carpet was very worn and the bathroom was very small. The free wifi did not work and little parking.

Pros: It was affordable.

Cons: They did not make our beds, which is why I only have them a mediocre score. The free breakfast was terrible. We opted to eat somewhere else on our second morning.

Pros: The location was not far from town.

Cons: There was an external door to the bathroom and another external door to the interior hallway (also in the bathroom). It made for an uncomfortable feeling overall. The showerhead was about shoulder height so showers were awkward.

Pros: We arrived at 3:30pm for our 3:00pm check-in but the room was not ready until 5:00. Not good service.

Pros: I liked the price and the location. Free breakfast and coffee was nice to have.

Cons: Just needs some updating. The carpet and wallpaper is bit outdated.

Pros: Basic hotel. No frills. No extras. Don't expect much.

Cons: From my desk told me that the elevator was around the corner and just down the hall. What she REALLY meant was the only elevator is at the complete opposite end of the front desk. If you have luggage,diaper bag coatswater bottles & baby, ur screwd

Pros: It's a great location as it's easy to get to everything.

Cons: Beds are very uncomfortable and walls are so thin you can hear everything in the next room. Also you can see out the bathroom door frame and the frame to the room through the hallway.

Cons: It was way too far of a outdoor walk to get breakfast so we drove to the front of the hotel other than that everything was good

Pros: The location and they had our room ready for early check in as we requested.

Cons: No

Cons: Outside door didn't lock only tje little bar.

Cons: Pillow was dirty. Door had been kicked in and the frame was never fixed properly.

Pros: The staff hustled to get me into my room when the electronic key failed to operate.

Cons: Poor value

Pros: The one and ONLY good thing was the location.

Cons: Absolutely horrible. Ridiculous prices!!! I wouldn't have stayed if there were other hotels available. Room was dirty, staff out for smoke breaks when you needed them. Room keys stopped working. Wouldn't recommend it to even my worst enemy. Beware

Pros: Check in was quick

Cons: Room needs to be updated. Bathroom was not very clean.

Pros: location

Cons: low quality. Price was too high and it should have been a 1 star

Pros: Exterior door and interior hall doorway. Easy access to vehicle. Staff helpful and friendly.

Cons: No workout room. Ice maker not working

Pros: Affordable, clean, close to everything.

Cons: Sink right next to bed. Have to go to office to exchange towels.

Cons: Lobby was very dark and unappealing. Room, however, was better than I imagined. In checking out today, the lobby looked totally different and inviting. It all came down to having the lights on at the check in desk. Keeping these lights on makes the first impression much better.

Pros: Nice location.

Cons: Felt a little overpriced, but it’s to be expected

Pros: Very clean. Has a bathtub, not just shower.

Cons: Parking lot is tiny. Walls thin. Could hear another guest's tv.

Cons: While laying in bed with my partner a man walked into our room while I was half dressed. There was nothing they could do, but take $20 off of our room. Unacceptable.

Pros: The bed was comfortable

Cons: The bathroom fan was noisy

Pros: Employees

Cons: Nope

Pros: Not great. Issues with barking dog in neighbors room.

Pros: Location and price

Pros: Hot tub and pool are nice!

Cons: Staff was kinda wonky

Cons: Sheets were clean (I hope) but had some small stains on them. Shower was cold and took forever to get hot then it was scalding hot.

Pros: Online it said it was 2 stars but it was very clean and the staff was great. The price was much better than the surrounding hotels as well. I say it's at least a 4 star

Cons: Nope

Pros: Day shift front desk clerk was very helpful

Cons: The pool was closed for renovation which was not disclosed while selecting hotel. The door bottom seal was broke which allowed hot air to come in as well as the noice from outside. Bathroom did not have air extractors.

Pros: I am covered in bed bugs. This hotel is the only one I stayed at. Other reviews said the same thing .

Pros: The location

Cons: Everything was great

Pros: location

Cons: cheap - cheap - cheap. We had to go to the front desk to obtain a cardboard drinking cup.

Pros: Stay away and beware!! There is nothing to like here.

Cons: This place is infested with bed bugs, floors that have not been  swept or cleaned and a manger  who does nothing but lie!! Bed bug exoskeletons everywhere!

Cons: The most basic hotel. Internet did not work. Stopped in Traverse City on route home for the day. Not worth the Friday night rate. Still has to drive so might as well stayed further away or drove home.

Pros: Location. Newer furniture and bedding.

Cons: Room was in the back. Felt creepy. People loitering and smoking. Only granola bars and a cup of OJ for breakfast.

Pros: Just the location

Cons: Exterior needs a lot or TLC

Pros: It was close to the center of town and inexpensive.

Cons: I walked on the carpet in the hotel and my feet were black! It was disgusting! Also, we were not told ahead of time that the pool was closed for renovation. Would have chosen another hotel if I knew.

Pros: Pet friendly, great location, staff was super nice, bed was very comfortable, and for the price the location was perfect. The wifi is an unsecured network, so if you need the wifi for important things, you may want to broadcast your own hotspot.

Cons: The carpet was very dirty. To the point where if we walked around barefoot in the room, it felt damp and our feet turned black from all the caked on dirt.

Pros: Nothing

Cons: No pool , no extra towels,no extra toilet paper, no coffee pot, musty wet dirty carpet.

Pros: Staff was helpful with our cancellation process.

Cons: Lamp shade was water stained, bathroom had sand on the floor, there was painters tape on the windows, we could see day light (a significant amount) under our door, and there was someone’s keys on a lanyard in the back of our door. We cancelled the duration of our stay.

Pros: Nothing

Cons: The hotel stated that breakfast and the pool would be closed until allowed by the state- it’s allowed and not provided. They removed individually wrapped soaps, shampoos, cups, coffee packets, etc to “protect” but left hair in the tub

Pros: Price

Cons: There was no toilet paper or kleenex. No housekeeping, so we had to reuse towels and washcloths.

Pros: The bed was comfortable

Cons: There was never hot water for showers. The room was old and dingy and smelled as such. The "breakfast" was some cold cereal and a hard small muffin.

Pros: Easy check in and check out.

Pros: Decent location.

Cons: It was dirty. Our door did not work, we could not close the curtains so you could see in the room. I would not recommend this place. Shocked Wyndham would put their name on it. It was almost $-- per night should have been $--.

Pros: ease of checking in, it was late. room was hanicap, which I need and forgot to ask for. Fantastic.

Cons: Not a thing

Pros: I liked the breakfast.

Cons: Wifi was very choppy, also very hard to connect to.

Pros: The breakfast was amazing! The lady who worked in the breakfast area was great. She was working very hard to make sure everything was clean and they didnt run out of anything.

Cons: The shower was leaking a little, but when I told the guy at the front desk he let me know that they were going to be replacing some of the fixtures in the bathroom. Other than that I would recommend this hotel to anyone.

Pros: The employees I had interaction with at check-in and check-out were pleasant.

Cons: The Internet did not work, I tried several rimes and it wouldn't connect. There was a used coffee pouch in the coffee maker. The bath tub did not offer a way to actually use anything other than the shower, no plug or way to make the faucet part run.

Cons: The rooms were very beat up and worn. The bathtub did not drain properly and the carpet was damp. That was the second room we were moved to. The first had a toilet with a broken handle that did not flush.

Pros: A fine motel for the price, what you'd expect for the money

Pros: It's clean...good for a night.

Pros: Tidy, smelled fine

Cons: Crappy shower, small bathroom

Pros: Absolutely nothing!

Cons: Everything!

Pros: Standard issue 2 star chain hotel. Clean, and only cost $35/night during the January (OFF season) when there are tons of rooms available at every single hotel in town. I was surprised at the low rate, but granted we were there on a winter weekend during a snowstorm. :)

Cons: It's a bit of a drive to the downtown breweries and bars, but not too far.

Pros: I was impressed at how nice and clean the room was for the price we paid! I was worried it was going to be a hole but I was pleasantly surprised! Pool and spa too which unfortunately we were unable to use. I would definitely stay here again and/or recommend family and friends to stay here.

Cons: The tub only had two safety strips on the bottom. The other two were either worn off or missing somehow. It was a bit dangerous to take a shower with it being so slippery.

Pros: Clean property, friendly staff. Good location.

Cons: There were no negatives in this hotel that we could find.