Good to know
|Distance to city centre||1.8 km|
|Nearest airport||Toronto Pearson Intl|
|Distance to airport||17.9 km|
|"The customer service was excellent!"||(in 8 reviews)|
|"Great location, great staff, great food."||(in 22 reviews)|
|"Also great friendly staff."||(in 46 reviews)|
|"There were no flowers or arrangements made on the bed as per discussion."||(in 4 reviews)|
Time of year
Show reviews that mention
|clean and the location||in 57 reviews|
|cn tower||in 9 reviews|
|comfy bed||in 26 reviews|
|customer service||in 8 reviews|
|good and service||in 22 reviews|
|great hotel||in 52 reviews|
|great room||in 29 reviews|
|great views||in 21 reviews|
|heated floor||in 7 reviews|
|lobby bar||in 31 reviews|
|music from the club||in 7 reviews|
|private events||in 5 reviews|
|rooftop pool||in 56 reviews|
|staff was great||in 102 reviews|
Great view and location
Not great value for money to start. Also, the rooftop bar they advertise as part of the hotel is CONSTANTLY being used for private functions. We tried 3 times to have a drink when we stayed as each time we were told it was closed for private function. It was infuriating to say the least. Why advertise if it’s not readily available to paying guests!!!!! Wouldn’t return for this reason and this reason alone.
Rooms were modern and spacious
Rooftop pool rarely open. Priority to private parties. Staff were rude and unprofessional. Over priced and not a 5* hotel.
Location, comfortable and large room, staff very helpful (apart from the maid).
The housekeeping service was terrible. I left a note in the bathroom saying that I needed more shampoo and conditioner because one of them is not enough for me and my husband and the maid put in two body showers and a body lotion. Did not put any shampoo and conditioner. What kind of employee does this in a 5 star hotel ???? Where is the attention when performing the service ??? My room was very poorly cleaned, replaced damp towels. Anyway, the worst housekeeping service !!!! The breakfast is not the best either. By far a breakfast worthy of a 5 star hotel.
Too expensive for what they offer
The bed was too soft and and it was pressing down. In my room wifi was not reaching at all and had serz bad connection. The Balcony of the room shoud have opend towards main street rather towards inside street so tht the view is much better for the guests.
I didnt like the direction of balcony. Didnt liked the wifi connection strength in the room cos it was hardly connecting. Didnt like the too soft bed foam as it qas pressing inside and diffult for me to sleep as i like hard beds
The historic factory buildings of King West Village are home to the ever-changing and eclectic hot-spots of Toronto. Nightlife, fashion and food converge at the Thompson, where guests can take in panoramic views of the city from the Rooftop Lounge & seasonal pool, enjoy the contemporary setting of the Lobby Bar for an after-work cocktail, and dine in comfort in the Thompson Diner open really early and really late.
based on 1,805 reviews
Things to know
- Nice building
- Friendly service
- Friendly atmosphere
- Awesome terrace
Policies vary by room type and provider.
Reviews about Thompson Toronto
Most popular landmarks
- TIFF Bell Lightbox 1 km
- Rogers Centre 1 km
- Princess of Wales Theatre 1.1 km
- CN Tower 1.2 km
- Ripley's Aquarium of Canada 1.3 km
- Kensington Market 1.3 km
|Toronto Island||1.5 km|
|Toronto Pearson Intl||17.9 km|
|Toronto, Ontario||1.7 km|
|Toronto Union Station||1.7 km|