|"Customer service was incredible and welcoming"||(in 3 reviews)|
|"The staff is amazing and super helpful"||(in 41 reviews)|
|"Excellent location, friendly staff and prompt service"||(in 37 reviews)|
|"Check in procedure and staff attitude, unprofessional handling of upgrade options."||(in 1 review)|
|"the service t the Italian restaurant did not match the overall hotel standard"||(in 1 review)|
|"Without exaggerating, the level of hospitality and customer care are way"||(in 1 review)|
Possibly the best service we've ever had at a hotel. A real gem in the heart of Tokyo. So much to do, see and eat within walking distance.
Recognition for returning guests
everything, a very modern hotel, a fantastic experience and great views
Shangri-La Hotel Tokyo is set in Tokyo and is within a short walk of nearby landmarks, including Mitsukoshi, Nihonbashi and Bank of Japan. It is also a short walk from Tokyo Railway Station.
Guests staying at Shangri-La Hotel Tokyo can enjoy taking a dip in the indoor pool, working out in the fitness centre or relaxing with a drink in the on site bar. The hotel also has a luxury spa and wellness centre, offering a sauna. It also offers free Wi-Fi, an express check-in and check-out feature and an executive floor.
The comfortable rooms at the hotel feature a pillow menu, a flat-screen TV and a Blu-ray player. They all offer movies-on-demand, an in-room safe and tea and coffee making facilities.
The hotel features an on-site restaurant, serving Japanese cuisine. Alternatively, there are a range of eateries within a short stroll.
Attractions near Shangri-La Hotel Tokyo include Tokyo Stock Exchange and Marunouchi. INCJ is also a short stroll away.
based on 405 reviews
Policies vary by room type and provider.
Shangri-La Hotel, Tokyo is located at Marunouchi Trust Tower Main, 1-8-3 Marunouchi, Chiyoda-ku in Chiyoda, 0.1 km from the centre of Tokyo. Kabuki-za is the closest landmark to Shangri-La Hotel, Tokyo.
Check-in time is 15:00 and check-out time is 12:00 at Shangri-La Hotel, Tokyo.
Yes, Shangri-La Hotel, Tokyo offers free Wi-Fi.
No, Shangri-La Hotel, Tokyo does not offer free parking.
No, Shangri-La Hotel, Tokyo does not offer free airport shuttle service.
Shangri-La Hotel, Tokyo is 14.8 km from Tokyo Haneda.
No, pets are not allowed at Shangri-La Hotel, Tokyo.
Yes, Shangri-La Hotel, Tokyo has a pool on-site.
Shangri-La Hotel, Tokyo has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.