Thiruvananthapuram hotels near Trivandrum Secretariat

Pros: A very well run hotel with pleasant staff, clean, comfortable.

Pros: excellent service , very kind and very efficient staff. everything is done as doin as you put request. very comfortable bed. very clean rooms.

Cons: nothing.

Pros: Everything

Cons: Nothing

Pros: Breakfast was decent. Room was clean, expected it to be bigger considering the price. Very close to major attractions, walking distance from train station and taxis were easily available from around the hotel.

Cons: Room could have been better designed for comfort, one has to climb on a chair to hang clothes in their wardrobe.

Pros: From the moment we walked into Viana by Taj, Trivandrum, we were given great service. Thank you to the entire staff for an outstanding stay! Beautiful hotel. This is why we always book with Taj hotels!

Pros: The rooms are spacious and clean with a great view Food was excellent Easy accessibility to attractions Getting to and from the airport is easy

Cons: Not much

Pros: Facilities were good. Location was not that great.

Pros: Location is at par. Near to market and Padmanabhaswamy Temple.

Cons: Property is old n renovated but not upto the mark

Cons: i made a booking for 3 days but incidentally i decided to come back after 2 days in informed them 2 days before but they still charged me for three days , i informed booking.com but nothing was done , hence i am abondoning doing any booking with you now. if u will see my record i have given reasonable busines to you. you could not value your customer , when i am not stating but i am still being charged even after informing 48 hrs before checkin

Pros: Location Ambience Room

Cons: Hotel Accomodation as a whole. Staff are good Foods are good

Pros: Breakfast taste and quality are good. Location is near to airport, railway station and Padmanabaswami temple. Room size is good, well maintained.

Pros: Friendly staff, clean room, swimming pool, open air dining on higher floor, good location in center of town. We were not charged for early check-in.

Pros: Centrally located. Clean rooms.

Cons: No spa facility. Buffet could have been refilled and not offer leftovers at a high price in the name of Christmas lunch.

Pros: The room was clean, localisation.

Cons: 1. The service and the general manager was awful. I booked a taxi through the hotel because I was arriving at 11pm at the airport and it was my first trip in India. The taxi never showed. Luckily it wasn’t my first solo trip. 2. I wrote them to know if they could book a train ticket for me and they say ok. I asked again in the morning, the reception called an agency and they told it was ok. When I came back at 2pm they told me it was impossible. I had to go by myself at the railway station to book my train ticket. For an hotel which pretend this level, it POOR. At the end the general manager called the travel agency for saying to me it was impossible. And when I came back the GM just call me through his employee for knowing if I had my train ticket. That’s it. No excuse, nothing. 3. I asked for a SIM card, they never help me for this neither. But this people doesn’t reflect the beautiful people of Kerala!!!!!

Pros: Close to ThiruAnanthapadmanaba swamy temple. Parking spaces were bit too small but staff werr very helpful

Pros: The doorman was impeccably enthusiastic, courteous and polite all day. The daytime staff in charge of keeping rooms clean were always on hand and attentive to requests, but only in the daytime.

Cons: There was a New Years Eve party thrown. It was very noisy. Objects in my room were shaking from the loud bass 2 floors below. I'm a traveller who tries to avoid parties. I went to the hotel reception at 8:10pm and asked what time the party would finish. A receptionist said about 11pm. I asked if they were sure, and they said yes. This is an inconvenience, and I accepted this. At 10:40pm the volume increased. I returned downstairs. I asked if the party was going to finish soon. The manager then said the party would be continuing until 2am in the morning. The manager told me that he would ask the music level to be turned down,but this didn't happen, and it should never have happened to placate me. I'm not upset at the fact there was a party. The facts are I wasn't told beforehand a loud event was happening, and I was misled about how long the party lasted. I think this is very poor practice from a 4 star hotel. If I was told the same day, for me there wouldn't be a problem. I'm not going to spoil other people's right to noisy New Year's fun. I would've found another quieter hotel at my expense earlier in the evening, and paid for the room at this hotel concurrently. I'm angry there was no attempt to atone for the specious communication by offering a service from the hotel. They have a restaurant, so it's possible to offer something. The hotel could not see my viewpoint. There was a verbal apology, which shows guilt, and I explained this to the manager, but they didn't listen. I also had another problem with staff. On my 3rd day, I asked a front desk staff if it was possible to get help with rebooking a flight. While I was holding my room key in my hand, a receptionist asked me if I was staying at the hotel. This is a very rude way to handle customers. When I verbally confirmed, they then rejected my request.

Pros: Not cool

Cons: People

Pros: Food

Pros: Only the staff were nice

Cons: Not worth the rate I paid

Pros: Checked into the hotel early morning but could not sleep due to noise from some equipments on roof top. They could not assist to change the room. Never again to this hotel