Lake Palace Hotel Trivandrum

Health and safety

• Daily housekeeping
• Contactless check-in/check-out
• Face masks for guests available
• Physical distancing in dining areas
• Physical distancing rules
• Property is cleaned by professional cleaning companies
• Process in place to check health of guests
• CCTV in common areas
• CCTV outside property
• Hand sanitiser in guest accommodation and key areas
• Screens or physical barriers placed between staff and guests in appropriate areas
• Use of cleaning chemicals that are effective against coronavirus
• 24-hour security
• Air purifiers
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• All plates, cutlery, glasses and other tableware have been sanitised
• Delivered food is securely covered
• Guests can opt out of accommodation cleaning
• Staff follow all safety protocols as directed by local authorities
• First-aid kit
• Thermometers for guests provided by property
• Safe
• Cleaning products

Services and conveniences

• Business centre
• Wake-up service
• Car hire
• Concierge service
• Currency exchange on-site
• Meeting/Banquet facilities
• Room service
• Tour desk
• Key card access
• Express check-out
• 24-hour front desk
• Conference rooms
• Wedding services
• Ticket service
• Safety deposit box
• Bottle of water

Dining

• Electric kettle
• Packed lunches
• Fruits
• Breakfast included
• Special diet menus (on request)
• Restaurant
• Bar/Lounge
• Food can be delivered to guest accommodation
• Coffee shop
• Minibar
• Snack bar
• Tea/coffee maker
• Refrigerator
• Coffee machine
• Dining table

General

• Family rooms
• Garden view
• Interconnected room(s) available
• Lake view
• Lockers
• Pool view
• Storage available
• River view
• Seating area
• Slippers
• Sofa
• Soundproofing
• Telephone
• Tile/marble floor
• City view

Basics

• Wi-Fi available in all areas
• Internet
• Fire extinguisher
• Free toiletries
• Smoke alarms
• Air-conditioned
• Free Wi-Fi
• Linens
• Towels
• Shampoo
• Adapter
• Body soap
• Towels/sheets (extra fee)
• Dustbins
• Conditioner

Things to do

• Gift shop
• Fishing
• Board games/puzzles
• Game room
• Canoeing
• Darts
• Scuba diving
• Diving
• Snorkelling
• Cooking classes
• Table tennis
• Pool table
• Water sport facilities (on site)
• Hiking

Accessibility and suitability

• Entire unit wheelchair accessible
• Multi-lingual staff
• Hypoallergenic pillow
• No smoking
• Designated smoking area
• Disabled access
• Roll-in shower
• Lift
• Adapted bath
• Toilet with grab rails
• Upper floors accessible by lift

Bathroom

• Hairdryer
• Bathrobe
• Private bathroom
• Shower cap
• Additional bathroom
• Additional toilet
• Bathtub
• Toilet
• Toilet paper
• Toothbrush
• Walk-in shower

Family friendly

• Babysitting or child care
• Cribs available
• Child pool
• Kids meals
• Indoor play area
• Kids' club
• Kids' outdoor play equipment
• Complimentary breakfast
• Playground
• Swimming pool toys

Media and entertainment

• Flat-screen TV
• Cable or satellite TV
• Library
• Shared lounge/TV area
• CD player
• TV
• DVD player

Outdoor

• Outdoor furniture
• Picnic area
• Garden
• Terrace/Patio
• Beach towels
• Grill
• Balcony

Laundry

• Laundry facilities
• Ironing service
• Laundry service
• Trouser press
• Iron and ironing board
• Tumble dryer

Parking and transportation

• Airport shuttle (surcharge)
• Free parking
• Shuttle service (additional charge)
• Private parking
• Valet parking

Bedroom

• Feather pillow
• Socket near the bed
• Alarm clock
• Cleaning products
• Wardrobe or closet

Pool

• Infinity pool
• Outdoor pool
• Plunge pool
• Pool towels
• Pool with a view

Workspace

• Computer use available
• Fax/photocopying
• Laptop safe
• Desk

Fitness

• Fitness centre
• Indoor tennis