Holiday Inn Taunton

Very clean and pleasant staff.

Unfortunately, we had a leak in our sink in our bathroom which we had to clear up, and the TV was not tuned in correctly. It did not effect our stay.

The staff were absolutely magic, very kind and helpful. This is so important when you are disabled.

Although the food was good and adequate i would have liked a wider choice.

Good location with easy access to the motorway.

Service in the Restaurant was very poor. Family rooms were too small so I was glad we were only staying for two nights. For the cost of the room I won't consider this to be good value for money. I have stayed in Holiday Inns before and even though this was sold as a ?family room? It was simply a standard room with a pull out bed in it which didn?t leave much room for anything else!

We had a family room and the bed for our son was a pull out sofa bed which I do not have an issue with but the mattress was paper thin. It was so uncomfortable.

The receptionist on arrival, and the the one poor waitress, that was actually caring for the people she was serving

Having to prompt the bar staff as to what should be in drinks. Having to explain what "overcooked" was to the 2 front of house staff in the resturant. Having to put up with young children, totally out of control, shouting and screaming and running around the bar and reception like a bunch of screaming dervishes, whilst trying to relax after an extremely long and arduous drive to the hotel.