The Alana Surabaya

4 stars
Jl. Ketintang Baru I No. 10 - 12, Surabaya 60231, Indonesia
Surabaya, Indonesia
+62 318 286 818
8.4
Very good
based on 592 reviews
592 reviews
Sat 16/5
-
Sun 17/5
2 guests, 1 room
Deals from
$44
/Cheapest rate per night
Room type
Provider
Nightly total
Premier Room
$44
Deluxe room
$53
9 more The Alana Surabaya deals
9 more The Alana Surabaya deals
Photos of The Alana Surabaya
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Located at a 5-minute drive from City of Tomorrow, Suroboyo Carnival Night Market and Royal Plaza, The Alana Surabaya features an indoor pool. Free WiFi is available throughout the property. The Alana is located at a 5-minute drive from the biggest mosque in Surabaya, Al-Akbar and 20-minute drive Surabaya Town Square. The Juanda International Airport is a 20-minute drive. The property is a 30-minute drive from City Centre while the Sanggar Anggun Temple located in Kenjeran beach is a 45-minute drive. Jatim International Expo, DBL Arena, and Frontage Mega Project are within a short walking distance from the property. Each air-conditioned room is fitted with a wooden or carpet flooring, free minibar, flat-screen cable TV and seating area. The private bathroom includes a hairdryer, free toiletries and shower. The Alana Surabaya operates a 24-hour front desk. Guests can pamper themselves with a relaxing massage. Concierge services and valet parking are available for free. The Alana Surabaya offers 3 dining options. The Orzya Coffee Shop serves a variety of Indonesia, Asian and International cuisines. Light snacks, refreshing drinks and a selection of Indonesian and Asian cuisines can be enjoyed at Phoenix Lounge. The Cinnamon Cake Shop serves breads, chocolates, ice creams, cookies and cakes.
8.4
Very good rating
Based on 592 verified guest reviews

Latest deals for The Alana Surabaya

Sat 16/5
-
Sun 17/5
Premier Room
bed type unknown
$44
nightly with fees
bed type unknown
$52
nightly with fees
bed type unknown
$58
nightly with fees
Deluxe room
bed type unknown
$53
nightly with fees
bed type unknown
$84
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at The Alana Surabaya

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Valet parking
  • Free parking
  • Business centre
  • Wi-Fi available in all areas

Services and conveniences

  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Bottle of water
  • Private check-in/check-out
  • 24-hour front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Air-conditioned
  • Dustbins

General

  • Seating area
  • Hardwood or parquet floors
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted
  • City view

Bathroom

  • Shower
  • Shower cap
  • Hairdryer
  • Toilet
  • Toilet paper
  • Toothbrush
  • Private bathroom

Dining

  • Electric kettle
  • Minibar
  • Restaurant
  • Bar/Lounge
  • Refrigerator
  • Dining area
  • Dining table

Pool and spa

  • Massage
  • Pool bar
  • Indoor pool
  • Sauna

Parking and transportation

  • Airport shuttle
  • Free parking
  • Valet parking
  • Private parking

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV

Accessibility and suitability

  • Non-smoking rooms available
  • Lift

Outdoor

  • Terrace/Patio
  • Garden

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • 24-hour security
  • Safe

Bedroom

  • Cleaning products

Family friendly

  • Kids' club

Fitness

  • Fitness centre

Reviews of The Alana Surabaya

8.4
Very good
592 verified ratings
Wonderful
263
Very good
146
Good
126
Okay
27
Fair
16
Mediocre
7
Poor
7

Summary of reviews

Guests say
Guests generally appreciated the hotel's excellent location, friendly and helpful service, and spacious, comfortable rooms. The breakfast options were varied and well-liked. Some guests noted issues with cleanliness and occasional noise from bathroom fans, but overall the hotel was considered a good value for families and business travelers alike. The parking area was mentioned as somewhat limited, and a few guests experienced room odor or insect problems. Despite these negatives, the positive aspects of service, room comfort, and location stood out strongly.
AI-generated from customer reviews
Service10 out of 10
Location9.5 out of 10
Room Size8.5 out of 10
Bed Comfort7.5 out of 10
Cleanliness2 out of 10
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Location

Jl. Ketintang Baru I No. 10 - 12, Surabaya 60231

What's nearby

  • Royal Plaza Surabaya1.1 km
  • Surabaya Zoo2.5 km
  • Surabaya Town Square2.6 km
  • Museum Mpu Tantular2.8 km
  • Bukit Darmo5.8 km
  • Monumen Kapal Selam6.3 km
  • Surabaya Plaza Shopping Mall6.3 km
  • Tunjungan Plaza6.3 km
  • World Trade Centre6.4 km
  • BG Junction7 km
  • Taman Hiburan Rakyat7 km
  • Supermal Surabaya Convention Center7.1 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at The Alana Surabaya

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Alana Surabaya

  • Where is The Alana Surabaya located?

    The Alana Surabaya is located at Jl. Ketintang Baru I No. 10 - 12 in Gayungan, 8 km from the centre of Surabaya. Royal Plaza Surabaya is the closest landmark to The Alana Surabaya.

  • When is check-in time and check-out time at The Alana Surabaya?

    Check-in time is 14:00 and check-out time is 12:00 at The Alana Surabaya.

  • Does The Alana Surabaya offer free Wi-Fi?

    Yes, The Alana Surabaya offers free Wi-Fi.

  • Does The Alana Surabaya offer free parking?

    Yes, The Alana Surabaya offers free parking.

  • How far is The Alana Surabaya from the airport?

    The Alana Surabaya is 9 km from Surabaya Juanda. The Alana Surabaya is 67.6 km from Malang.

  • Does The Alana Surabaya have a pool?

    Yes, The Alana Surabaya has a pool on-site.

  • How does KAYAK find such great The Alana Surabaya hotel deals?

    KAYAK scours the web for all room deals available at The Alana Surabaya in Surabaya and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Alana Surabaya and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Alana Surabaya.

Nearby hotels and places to stay

Closest

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3-star hotel
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2-star hotel
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Airy Ahmad Yani Ketintang Baru Dua 12 Surabaya
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2-star hotel
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Hotel O Surabaya City Center Near Wonokromo Station
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1-star hotel
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Yutaka Inn Drainbow Royal Plaza
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Cheapest

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2-star hotel
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OYO Life 90791 Royale Margorejo
2.2 Mediocre (6 reviews)1.36 kmWi-Fi, Free parking, Wi-Fi available in all areas$11+
1-star hotel
68% cheaper
Edu Hotel Y-Skanam
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2-star hotel
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Smesa Edotel Syariah Surabaya Mitra Redd
6.6 Good (13 reviews)1.46 kmRestaurant$12+
2-star hotel
64% cheaper
Hotel O Vip Syariah Jemur Andayani
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Most recommended

See most recommended stays in Surabaya
4-star hotel
Bess Mansion Hotel Surabaya
9 Excellent (431 reviews)0.97 kmOutdoor pool, Fitness centre, Restaurant$46+
3-star hotel
46% cheaper
Hersya Boutique Hotel Surabaya, Azana Hotels Collection
8.8 Excellent (222 reviews)0.26 kmRoom service, Free Wi-Fi, Cable or satellite TV$21+
5-star hotel
Mövenpick Surabaya City
8.7 Excellent (303 reviews)0.61 kmOutdoor pool, Fitness centre, Restaurant$74+
3-star hotel
Best Western De Papilio8.7 Excellent (1,021 reviews)1.44 kmOutdoor pool, Fitness centre, Restaurant$63+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.6
8.0 km
Surabaya Juanda
9.0 km

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