Prices are in New Zealand Dollars.

The Alana Surabaya

Jl. Ketintang Baru I No. 10 - 12, Surabaya 60231, Indonesia
+62 318 286 818

Cheapest
rate per night

8.9

Excellent
based on 4,738 reviews
The Alana Surabaya - Surabaya, East Java, Indonesia
Check-in
-
Check-out
Compare vs KAYAK |

Good to know

Distance to city centre 8.0 km
Location rating 5.4
Nearest airport Surabaya Juanda
Distance to airport 9.0 km

Rooms

Check-in
Check-out
Enter your desired dates in the search form directly above to see room rates for this hotel.

Reviews

Pros

Traveller rating

80
53
5
2
0

Time of year

Traveller type

Show reviews that mention

+
breakfast menu in 41 reviews
clean and nice in 3 reviews
club room in 3 reviews
food while breakfast in 32 reviews
good buffet in 4 reviews
good gym in 3 reviews
hot water in 13 reviews
piol in 2 reviews
professional staff in 41 reviews
room was big in 87 reviews
swimming pool in 16 reviews
variance in 3 reviews
  • Excellent
    Feb 2020
    8.3

    Loving about how the staff great and treat us like at home . The food is great as well . Thank you for welcoming me and my mum . Will definitely coming back this end year .

    Didnt like how they clean my room without my permission and without me being there as i was away to pasuruan . Quite rude on that . The room have a bit of damage on the wooden tile around the bathroom . Andthe bed sheet is quite making me itchy and alot of raches then ask for changed so after that is quite good .

  • Excellent
    Feb 2020
    9.0

    Well i like everything i paid for.

    There was minor thing but i dont really think about it. Like broken panel, dead cockroach, dead lamp.

  • Excellent
    Feb 2020
    9.0

    Great location Friendly staff Clean

  • Excellent
    Feb 2020
    9.0

    My favorite hotel in Surabaya. Well managed and well maintained. Good TV on all channels. excellent breakfast. Staff are very helpful and professional. Cost is good for the standard of the hotel.

    No complaints.

  • Good
    Jan 2020
    7.5

    Some of food taste not good

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.9 Excellent

based on 4,738 reviews

10.0

Wellness

9.3

Cleanliness

8.3

Food

5.4

Location

Things to know

  • Spacious rooms
  • Clean rooms
  • Friendly service

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Business centre
Internet
Concierge service
Meeting/Banquet facilities
Room service
Spa
Indoor pool
Restaurant
Bar/Lounge
Air-conditioned
24-hour front desk
Safe
Sauna
Fitness centre
Airport shuttle (surcharge)
Free parking
Free Wi-Fi
Non-smoking rooms available
Lift
Massage
Laundry facilities
Laundry service
Cable or satellite TV

FAQs when booking at The Alana Surabaya

Where is The Alana Surabaya located?

The Alana Surabaya is located at Jl. Ketintang Baru I No. 10 - 12, 8 km from the centre of Surabaya. Royal Plaza Surabaya is the closest landmark to The Alana Surabaya.

When is check-in time and check-out time at The Alana Surabaya?

Check-in time is 14:00 and check-out time is 12:00 at The Alana Surabaya.

Does The Alana Surabaya offer free Wi-Fi?

Yes, The Alana Surabaya offers free Wi-Fi.

Does The Alana Surabaya offer free parking?

Yes, The Alana Surabaya offers free parking.

Does The Alana Surabaya offer free airport shuttle service?

No, The Alana Surabaya does not offer free airport shuttle service.

How far is The Alana Surabaya from the airport?

The Alana Surabaya is 9 km from Surabaya Juanda. The Alana Surabaya is 67.5 km from Malang.

Does The Alana Surabaya have a pool?

Yes, The Alana Surabaya has a pool on-site.

Photos

The Alana Surabaya - Surabaya - Building All photos (35)
The Alana Surabaya - Surabaya - Bedroom Bedroom (5)
The Alana Surabaya - Surabaya - Bar Bar (2)
The Alana Surabaya - Surabaya - Lobby Lobby (3)
The Alana Surabaya - Surabaya - Lounge Lounge (2)

Location

Most popular landmarks

  • Royal Plaza Surabaya 1.2 km
  • Surabaya Zoo 2.6 km
  • Surabaya Town Square 2.6 km
  • Al Akbar Mosque 2.6 km
  • Mpu Tantular Museum 2.8 km
  • City of Tomorrow 3 km

Surabaya travel guide

Learn about Surabaya on KAYAK

Getting Around

Surabaya Juanda 9 km
Malang 67.5 km

Nearby hotels

Closest

8.7 Excellent (2,832 reviews)
1.03 km
8.9 Excellent (2,903 reviews)
1.12 km
8.9 Excellent (6,268 reviews)
1.41 km

Cheapest

9 Excellent (28 reviews)
1.45 km
7.8 Good (42 reviews)
1.66 km
8.2 Excellent (3,231 reviews)
2.33 km

Most recommended

9 Excellent (28 reviews)
1.45 km
8.9 Excellent (2,903 reviews)
1.12 km
8.9 Excellent (6,268 reviews)
1.41 km
Hotels Indonesia East Java Surabaya The Alana Surabaya