Good to know
|Distance to city centre||8.0 km|
|Nearest airport||Surabaya Juanda|
|Distance to airport||9.0 km|
|"Clean rooms, two free water, good buffet."||(in 7 reviews)|
|"The rooms are quite spacious"||(in 55 reviews)|
|"Room, pool, clean, view."||(in 6 reviews)|
Time of year
Show reviews that mention
|breakfast menu||in 41 reviews|
|clean and nice||in 3 reviews|
|club room||in 3 reviews|
|food while breakfast||in 32 reviews|
|good buffet||in 4 reviews|
|good gym||in 3 reviews|
|hot water||in 13 reviews|
|piol||in 2 reviews|
|professional staff||in 41 reviews|
|room was big||in 87 reviews|
|swimming pool||in 16 reviews|
|variance||in 3 reviews|
Loving about how the staff great and treat us like at home . The food is great as well . Thank you for welcoming me and my mum . Will definitely coming back this end year .
Didnt like how they clean my room without my permission and without me being there as i was away to pasuruan . Quite rude on that . The room have a bit of damage on the wooden tile around the bathroom . Andthe bed sheet is quite making me itchy and alot of raches then ask for changed so after that is quite good .
Well i like everything i paid for.
There was minor thing but i dont really think about it. Like broken panel, dead cockroach, dead lamp.
Great location Friendly staff Clean
My favorite hotel in Surabaya. Well managed and well maintained. Good TV on all channels. excellent breakfast. Staff are very helpful and professional. Cost is good for the standard of the hotel.
Some of food taste not good
based on 4,738 reviews
Things to know
- Spacious rooms
- Clean rooms
- Friendly service
Policies vary by room type and provider.
FAQs when booking at The Alana Surabaya
Where is The Alana Surabaya located?
The Alana Surabaya is located at Jl. Ketintang Baru I No. 10 - 12, 8 km from the centre of Surabaya. Royal Plaza Surabaya is the closest landmark to The Alana Surabaya.
When is check-in time and check-out time at The Alana Surabaya?
Check-in time is 14:00 and check-out time is 12:00 at The Alana Surabaya.
Does The Alana Surabaya offer free Wi-Fi?
Yes, The Alana Surabaya offers free Wi-Fi.
Does The Alana Surabaya offer free parking?
Yes, The Alana Surabaya offers free parking.
Does The Alana Surabaya offer free airport shuttle service?
No, The Alana Surabaya does not offer free airport shuttle service.
How far is The Alana Surabaya from the airport?
The Alana Surabaya is 9 km from Surabaya Juanda. The Alana Surabaya is 67.5 km from Malang.
Does The Alana Surabaya have a pool?
Yes, The Alana Surabaya has a pool on-site.
Reviews about The Alana Surabaya
Most popular landmarks
- Royal Plaza Surabaya 1.2 km
- Surabaya Zoo 2.6 km
- Surabaya Town Square 2.6 km
- Al Akbar Mosque 2.6 km
- Mpu Tantular Museum 2.8 km
- City of Tomorrow 3 km
|Surabaya Juanda||9 km|