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|"The bed was super comfortable."||(in 38 reviews)|
|"The staff was great!"||(in 54 reviews)|
|"Great location, clean room, and friendly staff"||(in 35 reviews)|
|"Rooms was not clean, service was bad"||(in 34 reviews)|
|"Hallways smelled of weed."||(in 4 reviews)|
|"Early check in fee of $25."||(in 6 reviews)|
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The room and front desk ckerks and manager were very polite and helpful.
Charged a whole day for early checkin, although it is in writting, that early check-in is $25. The manager decided my check-in would be more than the stated $25.
Front desk staff is very impudent and rude! They overcharged my credit card for cleaning fee (it was not stated before booking this hotel), for "late time guest" (when I booked hotel there were stated 2 persons in the room) and finally they had a goal to charge 250$ from my credit card for smoking in the room. I'm not an idiot to book non-smoking room and then smoke there.(I have never smoked in my life nor my friend). They took deposit 10$ even for a key! That's ridiculous! Wish I was read all negative reviews before booking room in this place. I am about report to the police, BBB and my bank for fraud activity. Another my friend advised to contact with my attorney and solve this problem thru the law court! In addition I have recorded talk with the front desk staff twice. They were confused in their lie! I am a person who is traveling a lot and have never any problems with hotels. My worst experience ever! If you want to lose your time, nerves and money then book a room in this hotel. You will get unforgettable experience!
Convenient location, nice neighborhood. Very clean. Room was spacious. Comfortable bed. Plenty of parking. Free wifi, easy to connect. Staff is polite, well-mannered.
Seems a bit understaffed. Waited for someone to come to the front desk a couple times during my stay (5 days total). Barely saw housekeeping so getting towels was a slight hassle but not impossible. Door wouldnt lock when we would leave the room. Took 2 days to get it fixed.
The front desk lady was very pleasant and thorough in explaining the new changes, the room was clean and comfortable
The only thing that I didn't like was the added cleaning charge and the key deposit.
Great location, right off the highway and close to down town. Place was up to date, clean, and comfortable Staff was friendly
Other guests were an issue one night and couldn't reach anyone in the office e for assistance
With a stay at Hotel Avyan, you'll be centrally located in St. Louis, within a 5-minute drive of Enterprise Center and Busch Stadium. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in St. Louis? This hotel has facilities measuring 600 square feet (56 square meters), including a meeting room. Free self parking is available onsite.
based on 418 reviews
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Most popular landmarks
- Anheuser-Busch Brewery 1.8 km
- Enterprise Center 2.1 km
- Peabody Opera House 2.3 km
- Busch Stadium 2.7 km
- Fox Theater 2.8 km
- City Museum 2.8 km