Laguna Beach Resort & Spa

Zlatna Ribka, Sozopol 8130, Bulgaria
+359 5502 0003

Cheapest
rate per night

8.5

Excellent
based on 378 reviews
Laguna Beach Resort & Spa - Sozopol, Bulgaria
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+359 5502 0003

Good to know

Distance to city centre 3.0 km
Location rating 9.0

Rooms

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Reviews

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  • Okay
    Jul 2019
    4.5

    The exterior is really nice, the beach is beautiful and very suitable for little children. And last but not least, thanks to the housekeepers for doing what they can to make things a little better and a little more clean :).

    This is a great spot which desperately needs new management. What could have been a great vacation was turned sour by several things: the inadequate behavior of the receptionists and the total negligence they and the management demonstrated regarding our problem- a leakage from the bathroom ceiling, which happened twice. The plumbing specialists they sent to evaluate and fix the problem also seemed to be unconcerned about really fixing the leakage. When the first leakage happened, we explicitly pointed out to the plumbers the big mold spot on the hallway ceiling (right next to the bathroom), which was quite old and was an obvious clue for a much serious problem. They completely neglected it. We decided to accept the disgusting situation (such incidents happen after all), thinking that the right measures are taken to prevent another incident. However, instead of taking adequate measures for fixing the problem in the room upstairs, receptionists checked in other guests on the next day. So, for the second time we had to deal with major leakage from the ceiling in our bathroom. It was unusable and really, very disgusting for several hours. Yes, we were offered to move to another room, but it was already too late, as we had to move in the evening, for one night only, with a little child who was supposed to be sleeping at that time. We were promised to speak with the manager on the next day, before we left, but on the next day we were told that the there was no manager on Sunday! Our request to speak with the manager over the phone was also ignored (she was too busy)! In addition to all the above, the room conditions are also very far from the “four stars”. If the mold and a leaking ceiling are not enough, you can find all kinds of smashed bugs (and who knows what else) on the generally dirty walls and drapes. At least the rotten bathroom door was still closing well. Also, the main restaurant's capacity is smaller than what is necessary.

  • Good
    Jul 2019
    7.5

    beach is beautiful, warm sea water, fine sand, outdoor pool is good, hotel layout is good, lots of plants, good rooms, good lunch

    spa is too small and have to pay extra for sauna and book in advance poor breakfast no footpath to town, have to walk on the main road with the cars and was dangerous (20-30min walk)

  • Okay
    Jul 2019
    5.8

    No value for the money at all Breakfast is extremely bad- looks like there is a good choice but the quality of the products is so low that for six day my husband was not able to eat anything Resort with “package low cost travelers”, very noisy entertainments The only positive thing was the room size

  • Mediocre
    Jul 2019
    3.8

    The food was pathetic, nothing seems to be freshly cooked everything which was getting served was cold execpt french fries. The evening snack was a joke. For dinner and lunch they had varieties but the quality was really bad. Had to rely on sweets and fruits bcz nothing else u can eat. U have to fight to get a bench or an umbrella on sea side it was way too less than the number of people staying in the hotel.

  • Good
    Jul 2019
    7.5

    The room was ok and kept clean. The greenery around the resort is really nice and well maintained. Access to a very nice beach is just at the hotel’s “back yard “

    -Wifi not working in the room. I was told the free one is just at the reception and lobby - seriously?!?! -Breakfast was not really with quality products - quite the contrary for a 4* hotel.. -The kitchen works until 21:00h only - after that you can’t get any food! So, bare this in mind especially if you are with small and hungry kids as you need to find means to reach Sozopol (3km away) and you don’t have a car..

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About

Overview

When you stay at Laguna Beach Resort & Spa in Sozopol, you'll be on the beach and steps from Golden Fish Beach. Featured amenities include laundry facilities and an elevator (lift). Free self parking is available onsite.

Hotels.com

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.5 Excellent

based on 378 reviews

9.1

Beach

9.0

Location

3.3

Breakfast

2.2

WiFi

Things to know

  • Beach nearby
  • Nice building
  • Friendly atmosphere
  • Pleasant hotel grounds

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Free Wi-Fi
Car hire
Internet
Gift shop
Meeting/Banquet facilities
Room service
Bicycle hire
Game room
Spa
Hot tub
Indoor pool
Outdoor pool
Scuba diving
No smoking
Restaurant
Bar/Lounge
Beauty salon
Tennis
Air-conditioned
24-hour front desk
Safe
Sauna
Fitness centre
Airport Shuttle (Surcharge)
Free parking
Playground
Pool table
Designated smoking area
Storage available
Beachfront
Terrace/Patio
Disabled access
Lift
Massage
Concierge service
Laundry facilities
Child pool
Pets not allowed
Steam room
Babysitting or child care

Photos

Laguna Beach Resort & Spa - Sozopol - Bedroom All photos (60)
Laguna Beach Resort & Spa - Sozopol - Balcony Balcony (3)
Laguna Beach Resort & Spa - Sozopol - Bathroom Bathroom (7)
Laguna Beach Resort & Spa - Sozopol - Bedroom Bedroom (10)
Laguna Beach Resort & Spa - Sozopol - Building Building (2)

Location

Most popular landmarks

  • Sozopol Beach 2.3 km

Getting Around

Bourgas 22 km
Varna 92.4 km

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