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|"Next to the beach Nice garden."||(in 8 reviews)|
|"The staff were friendly and helpful."||(in 5 reviews)|
|"Too crowded for pool facilities!"||(in 3 reviews)|
|"A little outdated for 4-star hotel"||(in 7 reviews)|
|"Also staff in restaurant comes across grumpy and not very polite!"||(in 3 reviews)|
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They do not have a clue of how to run what they call a 4 star Hotel. It is a very poor copy of a decent western Hotel with limited and poorly trained personnel targeting customers who have probably not seen a 4 star hotel before in their lives. The only reason why one would choose this Hotels that there are not many decent alternatives around, which is also the reason why they do not care about their customers returning and it is so badly managed
Room was spaciouse and nice. Food was decent.
Jacuzzis were not hot, pools were not heated. All inclusive is not worth the money.
Cleanliness of the rooms, design, beach access. The staff was also ok, the speak English fairly well and are amiable.
This is not really an all season hotel and the quality of the services strongly depends on the number of the clients. We stayed there in April for two days, Friday and Saturday and I think in the first day me and my family (4 persons) were the only clients in the hotel. We arrived at the hotel at 7- 8 o'clock pm and we took the diner at the hotel restaurant. The meal was very basic, the taste acceptable but too expensive for the quality we got. I suppose they opened the restaurant only for us and they cooked whatever they had in the freezer for hotel staff (chicken breast on the grill with mashed potatoes and salad). The breakfast choices were also very limited. I do not recommend this hotel off season unless you travel in large groups.
The rooms were ok and I liked also the sauna (10 leva/person).It was quite cold in the room but they provided a warm air fan.
Most of the staff didn't speak english. Breakfast can be improved.The buffet is just for bread, coffee and tea + a continental breakfast.
no ////just one staff member let the team down
When you stay at Laguna Beach Resort & SPA in Sozopol, you'll be near the beach and steps from Golden Fish Beach. Featured amenities include express check-out, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite.
based on 106 reviews
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Most popular landmarks
- Sozopol Beach 2.3 km