As you walk in you get received with an unslightly aroma, I couldn't exactly pin point what it was I assume it was a mixture of things but none the less it was extremely unpleasant. Once inside and to the front desk the receptionist was very rude and unprofessional as he complained to me about other guests and just handed me room keys without proper documentation or sleeves to hold keys. Next I awkwardly continued to find our room as we made our way to it we started to notice more unpleasant odors or all kinds and the very dirty carpet floor. Finally we reached our room and both of our keys were giving us a hard time. It took a good 8 tried to get them working. Once we were finally able to go in we noticed that the room was very dirty, the restroom smelled dirty, and there was baby cockroaches almost everywhere. To continue with more negativity, my friend and I went out after we checked in and when we came back a few hours later there was no parking. I went inside to ask what could be done about it and the very rude receptionist said to me that I could park in the grass. I didn't feel comfortable parking in the grass and as a paying customer of the hotel I deserved a parking spot. He continued to explain to me that because they don't give out parking tickets that there was nothing he could do and that anyone and everyone could just park there. They had 2 signs in the parking lot stating that only hotel guests are allowed to park there. The people who work there are rude and don't seem to want to work there. They need to hire better and more competent workers and cleaning help. Worst stay I have ever had in my life and never again will I stay there.
OK for the price
Nice size room and decent beds. Hotel was well maintained and clean. Check in and out was quick and easy.
The breakfast was worse than terrible, it was nonexistent. 3 of 4 days there was nothing left at 8:30.
The price, the breakfast, the room, everything was great :)
You get what you pay for
The location is great, right in the middle of town. It was a short walk to either shore and to many restaurants.
The floor was dirty...don't walk barefoot! The room smelled strongly of mildew. Visible mildew was growing behind the glass in a wall hanging. The sheets were dingy grey. The matresses were old and the box springs made loud clanging noises. The towels were very, very rough. The bar soap smelled bad and did not lather at all! No HBO as advertised. (The TV apparently did not have the necessary digital technology). I would not call convenience store donuts "breakfast". But it was cheap!
Clean room nice people
Room was clean and very spacious. Had everything in the room that the website mentioned. Close to restaurants and waterpark. Loved it.
Just the beds they weren't too comfy.
In the heart of South Padre Island, Island Inn is within a 5-minute drive of South Padre Island Beach and Sea Turtle Inc. Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Free self parking is available onsite.
Based on 1,286 reviews
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