Good to know
|Distance to city centre||0.4 km|
|Distance to airport||6.7 km|
|"Wonderful hotel with amazing staff."||(in 110 reviews)|
|"great rooms, very good breakfast."||(in 56 reviews)|
|"Great staff and location!."||(in 110 reviews)|
Time of year
Show reviews that mention
|big rooms||in 81 reviews|
|bit old||in 43 reviews|
|comfortable bed||in 39 reviews|
|expensive breakfast||in 48 reviews|
|got upgraded||in 9 reviews|
|great hotel||in 122 reviews|
|great location||in 152 reviews|
|heart of sofia||in 32 reviews|
|location and service||in 104 reviews|
|old style decoration||in 9 reviews|
|old world||in 9 reviews|
|staff were very helpful||in 160 reviews|
|star hotel||in 11 reviews|
The location was superb. The services are all there. Staff, especially the concierge, was very helpful. The room was huge and so was the bathroom. The view was beautiful.
They do NOT have secure WiFi. They spray air freshener in the lobby and in the hallways by the rooms. This is unnecessary, unhealthy, and a waste of energy. Our keys did not work. Each time we said that, they told us not to keep it near our cell. I believe in the fourth try, I was pleasant but curt. They sent someone to reset the timer on the lock and it worked well.
The behavior of the staff. Excellent
The breakfast was excellent. The hotel was located with easy access to the key tourist sites.
I can't think of anything that would have improved the experience.
Not up to standard
I'm very disappointed in Grand Hotel. During our stay from 13 September to 15 September we had a robbery in our room on Friday night. There was an enormous amount of damage (which we had to pay for ourselves) + more than €7000 worth of property was stolen, this is where the police came in where we were treated as perpetrators. A 3rd key was found by us on Saturday afternoon so I think these are very suspicious circumstances. What disappointed me is that the staff of the hotel offered very little help to investigate this case. As a good customer of Grand hotel I will not book with you anymore for my next stay in Sofia.
Grand Hotel Sofia is right in the heart of Sofia, next to all government institutions and major touristic sights. That makes it an ideal choice when staying in Sofia for business and leisure.The Shades of Red restaurant offers superb international cuisine and great local specialties a-la-carte. A splendid buffet is served for breakfast in the restaurant with summer terrace. The Grand Caf has an open-air terrace and is the perfect place to enjoy a leisurely drink, or the delights of an extensive pastry menu. Free Wi-Fi and free indoor parking are at guests disposal as well as the following extra services: room service, 24 hrs lobby bar, laundry and dry cleaning, 24 hrs airport shuttle on request, gym, health center and hairstyle studio.
based on 2,954 reviews
Things to know
- Friendly service
- Impressive bathroom
- Professional service
- Spacious rooms
Policies vary by room type and provider.
Reviews about Grand Hotel Sofia
Most popular landmarks
- Ivan Vazov National Theatre 141 m
- Slaveykov Square 228 m
- National Archaeological Museum 270 m
- National Art Gallery 329 m
- Theatre of Bulgarian Army 349 m
- Church of St. George 352 m