Hotel Sbarcadero

Location was good. Close to Ortygia and nice at waters edge with adequate parking.

the staff especially in the breakfast room in the morning need to have a better customer focus. Not helpful. Not cheerful. Looked like they preferred to be somewhere else. Reception staff person was good.

Location only was central.

Absolutely NOT recomended! The room sold like a suite was a renovated garage very very umid and smelly! Air conditioning was kust working as fan and only a very small window (car window size and only opening of 30 degrees)! Stay in was impossible i have no clue how such a place can be sold as suite! On top was even thoug we have been spacificly asking for parking we had no pass for ortigia while all the other airbnb in the same area easly registered their gusets ti give them access: result was that we had to walk 30 min in the sun every time we need our car that was left in front of the main building of the hotel. Last but not least we checked in on august 1 morning and until august 4 none came to clean or even change our towels!!! After my request at 10 am ive been answered that the claeaning was scheduled for 12.30 (what a coincidence! Half a day before our check out and 2 h after my complain). At check out they let us wait for 60 min for a taxi... and 3 calls to temind them hace been done! Absolutely horrible experience. Stay away from Sbarcadero!!