Side (Antalya) resorts

Pros: At the moment you step in Acanthus Cennet you feel VIP. Staff are super welcoming and genuinely hospitable and friendly. The room and facilities are stylish and very clean. The pool and beach are magical. We were so glad we've found such a beautiful hotel. At top of all, the Ultra All Inclusive concept is just memorable - the a la carte restaurants are amazing and the boufee restauranta are top notch, we've both been to many hotels and resorts before and the experience here just set a new high standard. The bars and lounges are modern, well designed - you'll fall for it. Many snacks and surprises throughout the day are given to the guests, nothing compared. I could keep adding more details about how great this place is, but really this place is just mind blowing.

Cons: Location is a hour driving from airport, but this doesn't really matter.

Pros: we really enjoy the time there and its really amazing location and hotel. I recommend everyone to choose it

Cons: nothing

Pros: We loved everything about this hotel - modern, stylish, clean and beautiful. The food was amazing and great to have the option to eat in restaurants as well as the buffet. The location is stunning, right on the best part of the beach and a pleasant stroll to Side old town.

Cons: My only complaint was that the pool was too cold to swim in - which was disappointing for my kids aged 7 and 4. However the indoor pool was warm, and the sea was even warmer, so we enjoyed ourselves there!

Pros: A fantastic resort that caters exceptionally well for families with young children. Professional and friendly staff. Great food with so much variety! Clean spacious rooms, great view of the pool and very close to the beach.

Pros: Excellent restaurants and service, spotlessly clean, amazing entertainment and beautiful rooms. Food to die for best hotel ever

Pros: Excellent food! Never dissatisfied with the options available, a huge selection and cooked to a very high standard. I stayed in the penthouse suite which was amazing, complete with jacuzzi. This hotel was very clean, with great facilities. It definitely was better than all the 4* I have stayed in. Completely worthy of the 5* rating! A great location and place to relax. I want to go back! Superb!

Cons: My only gripe is that that housekeeping did not come everyday nor deliver towels. However when we called reception they would always send someone up with them. No iron in the room, there should really be one in it. The pool bar had awful day time food. It was near the closing time when we went but very disappointing considering how brilliant the food is in the other restaurants.

Pros: The beach and sea view was suberb and amenities and food at main buffet was good. The room partial sea view was not great which overlooked villas beneath

Cons: I didn't like the welcoming and hospitality at the reception area. We were held after long air and transport wait and travel due to policy of child and non child where we were charged extra for our child 7 of age after booking a superior room that accommodates a child.. And the reception staff did not make it pleasant nor a smile of welcoming.

Pros: Stayed at this hotel for 8 days in July this year through three different bookings, with my husband for three days, alone for two days and with my friend for three days. Right now I'm still here with my friend and have two nights left of our stay. The beach at the hotel is nice, but there is almost no service here so you have to collect water, drinks and such yourself. The food at the a la carte restaurants is also generally good, although they often give you something other than what you have ordered. One can only forget to be treated with five star service here. Currently, we have only met a person who knows how to treat guests well, and it is Kamil who works in the Safran restaurant / lobby bar. He is incredibly nice and service minded, and most of the hotel staff should learn from him.

Cons: The first day we arrived, almost all of the restaurants were fully booked several days ahead, so we had to eat in the buffet the first evening (not very good even though there is a large selection). In the Safran restaurant (indoors), they have cockroaches that crawl around the floor. Last night one of them ran over my feet while I was eating, and staff gave us a new table and said it is common for the cockroaches to come out of the list at one wall closest to the kitchen (eww !!). The shower in room 2319 where we are staying stinks heavily sewage, and although the reception have told us they will fix it for over four days, it still smells awful in the whole room, even after maintenance and housekeepers have been there and washed. Reception manager Tolga is completely awful to the guests. He lies and is a snake, and can only offer us worse rooms (without evening sun, view or at a lower floor) as compensation for the things we have experienced as he says these rooms are in the same category. He is only interested in making money and requires that we pay 600 euros extra to get a room with these qualities since this is considered an upgrade. I have never experienced being met by so rude staff at a five star hotel where he interrupts you and is rude. We have already paid over 2,000 euros to stay here, and then I feel tricked if I am going to pay more for them to fix their problems. They also have Beach restaurant, but several times we have ordered food we ended up waiting 45 minutes for the food even when the restaurant is almost empty.

Pros: The food overall was amazing, two of the three a la carte restaurants were really good (Safran and Lavanta), people were really friendly and helpful, especially guest relations team. The beach is very close by, it has all the amenities it needs.

Cons: Food at breakfast was all the same - like eggs prepared in 10 varieties. Guys at reception were rude sometimes and always sent us to guest relations, one of the barmen at the pool bar was greedy, so we avoided her.

Pros: The room was perfect Helpful staff Amazing food Food choices

Cons: Check in and payment process was complicated. No drinks or food service at beach ( self service)

Pros: Was upgraded to family room. Clean rooms and clean deep pool. Beach very close. Great breakfast and great night entertainment. Turkish Bath was good.

Cons: Air conditioning not working, asked around 5 times for them to fix it through out the stay and ended up still not working. It was around 30-34° so was uncomfortable. No view from balcony in the back blocked with other building. Massage with the Turkish bath wa sbelow average and both of us woke up sore from it. Bad technique was used and alot of pressure it was to sore.

Pros: Every thing

Cons: Far form touristic places , taxi is too expensive

Pros: good staff ... family friendly .. good chefs and at the end .. i must admire the mangment .. such a diciplin in large hotel it was wonderful ...... i did not see that in any military services ... great job

Cons: it is a type of hotel that is not encourge you to come back . but at the end of you stay.. there is not anything bad about it ... and you will have a good memory if you have kids it is a good choice .. but if you are a couple no . but if you are insist to going there youv will be ok too ..

Pros: Everything is amazing

Cons: No thing

Pros: The meals in the restaurant are tasty. Wifi is good (except the beach area). Room is nice & clean. Comfortable beds. Territory is beautiful.

Pros: Excelent hotel, food and pools.

Cons: Sun chairs on the beach and mini tables need immediate replacement ! Beach facilities require to be improved, not 5*. Towels reception(dropoff/dropon) needs to be closer to the beach, not to the spa, very uncommon and uncomfortable.

Pros: We really liked the variety of dishes every day. There was a lot to choose from. The aqua park was super, did have a lot of fun there. Rooms are clean, staff is super friendly and helpful.

Cons: Sometimes it was a bit crowded, but this was expected as we were there in the middle of summer.

Pros: Restaurants, room service, lounge bar with life music, clean beach, sea entrance is perfect for the kids.

Cons: Animation for kids not oriented for russian children. Poorly equipped beach with small umbrellas, and you will get negative comment from beach service,if you move sun loungers. Some of the staff in restaurants are not professional.

Pros: Cleanliness, food, fun options.

Cons: Water system in the bathroom is not accurate as water suddenly get over heated., which is not safe for the kids. No Duvet available in the room and Pillows are not comfortable. Some of the staff are not professional

Pros: Cleanliness, the food was amazing!! The pools were big, and they had a besch shuttle

Cons: There were many things which were not included inthe price, such as the game room, some ice cream and fruit smoothies. It was far away from the beach, and you had to walk about 7 minutes through a tunnel to a shuttle, which you have to wait in line for.. but its manageable

Pros: Good location, nice swimming pool, good food

Cons: Most of the staff dont speak english at all.

Pros: Always something available of food 24/7. The beach was awesome. I am more of a pool person, but this holiday I spent on the beach. Even though the beach isn’t very close, we enjoyed the short walk there and back. Rooms very clean. The room service lady was lovely. Not many of the staff know english, but with some effort we didn’t have any trouble communicating what we needed.

Cons: There’s a lady on the beach in a tent making fresh pita bread with different fillings, it says 2 per person. I had ordered 2 with cheese and when my husband came we shared them. Then he wanted to try one with chocolate, he waited for everyone who was there to finish ordering and asked for 1 with chocolate, but she kept ignoring him and taking orders from others who kept coming. He waited for some time and asked again and again she just looked the other way and started taking others orders (even though some of them were ordering more than 2 each). This was the last day of our stay and the first time we ordered in something in that tent, it left a really bad taste. We just walked out of there kind of ashamed, because the other visitors couldn’t understand either why she wouldn’t take our order.

Pros: Accommodation was very clean and relaxing atmosphere

Cons: Not enough sunbeds if your a late starter. Atmosphere was not flat around the bar area

Pros: Almost everything

Cons: Timing for food They did not inform us about the activity timing

Pros: Very clean and all food are free And many adults and kids activities.

Cons: They charge me extra for my 11 & 12 years kids as adult, only to reserve one extra room. And they very tough.

Pros: Excellent food and service ,the pool is also nice and clean, the rooms are comfortable and specious.. Good hotel

Cons: The reception are real lousy, it's that they don't speak English at all but it takes them a lot of time for you to check in and to check out, and at my first night they gave me two seperated rooms in different floors instead of giving me a family room which I made a reservation for it two weeks in advance

Pros: The veriety of the food at breakfast and dinner The entertainment program was rich The moni club did great job with the kids, dancing, playing,...

Cons: The room needs refurishment The Check in tok too long The resturant was crowded and did not meet the amount of visitors

Pros: hotel location and indoor pool

Cons: No internet and noise at night with garbage containers

Pros: Great location, clean and the staff were really friendly.

Pros: Many swimming pools for various ages, very good meals in a large variety - the all inclusive restaurants are more than enough. The rooms are big and have a big balcony as well.

Cons: The beds are not that comfy and the furniture is quite old. Most of the hotel's personnel doesn't speak english - you won't have a problem if you speak russian or german. The hotel displays the prices for extra services (e.g. massage) in EUR and if you want to pay in Turkish Lira the exchange rate they ask is 30-40% bigger than the one in the airport for example. Sadly the sea water is full of big rocks.

Cons: The only down point that we don’t like and most of the people is the internet at the lobby area only. There is no internet at the bedrooms. When you have young children and got to fallow your emails now a day the internet is something MUST at our daily life. So we have to stay in the reception area with the kids to use the internet prior to go to bed, check emails and contact relative. If you pay over £1000 for a holiday it should have good internet coverage around the hotel.

Pros: Every thing ..pools ..sea.. service..shows ..just fantastic outside of the room

Cons: The room is 6/10..all the rest outside is fantastic

Pros: the staff, organisation, food, pools, beach area

Cons: the animation stadium area was so small

Pros: Hotel situated in middle of all animimties, shopping, area if perfect for a all round family vacations.

Cons: Food became repetitive only complaint.

Pros: total can rate this hostel like hostel

Pros: The hotel is very clean and nice. Bed was comfortable, cleaning service everyday, changing towels everyday and i liked the open buffet so you can choose whatever you want.

Cons: The animation shows were mostly for the kids and not really nice. Food was not always on my taste. The drinks from the bar are not qualitative and the beach is little bit far from the hotel but there is a service bus working on.

Pros: Clean hotel and delicious food.

Cons: Lady from reception named Derya was quite rude with us otherwise everything was excellent

Pros: Location and the friendly staff at the shisha bar

Cons: Hard sheet supposed to be the blanket on the bed, female staff at reception were miserable, bad concierge service, poor variety of food in all inc compared to other hotels in the area, miserable restaurant staff and poor evening entertainment