Primasol Hane Family Resort

The staff in the restaurant were very kind. There were alot of activities and facilities for the children. The food, comfort of the beds, cleanliness was very good. The only downfall was the staff cant speak English at all, we had to use google translate to communicate with the staff. I had requested for a ground floor accommodation and in my request instated I had a disabled son as he was autistic and had no sense of danger. But my request was not met. Therefore it was a big trial for us to deal with his behavior on the topflour as he kept throwing staff through the balcony. I would also request a dinning room that is quiter especially for families like our who have children with autism. As we couldn't take our son to the dinning room. It was too noisy and alot of people which increases his anxiety levels that leads to challenging behavior. The pools weren't heated even though in the advert they said they had indoor heated pool. The hotel had no non-smoking areas. So the children were exposed. Even when we were in the rooms we could smell cigarette smoke because out next door guys were smoking in their balconies.Overall we enjoyed the sun and alot of sun beds in the beach and at the hotel around the pool.

Hotels' non-smoking policy around the hotel. Hotel is nit autism friendly.