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The rooms are cleaned daily
The hotel was awful, in total disrepair and very dirty. I have never stayed in a 5 star hotel that was worthy of only 1 star, as this one is. The room requested with a double bed was not available even though it was confirmed by the hotel. Was given a dirty room on 4th fl and told to come back at 10 next morning (Christmas day) as we could not keep that room as it was a family room. Eventually moved boxing day to another bad room. Disrepair, noisy (not soundproof), cold, smelly. Food the same every day and of cheap quality. We got sick with vomiting and diarrhea. Went to eczane. Entertainment is non existent except for children & 3 nights out of the 12 stayed there was singing. The disco is not open nor any of the activities, so if you are under 65 nothing much to do. Lots of Russians; noisy and drink a lot of alcohol, then decide to jump in the ice cold pool after midnight waking everyone up. Smoking prohibited in hotel for guests, but not for front of house staff who smoke in the office behind reception, leave the door open, and stink the place out. Yek. The rooms did not get cleaned daily but on the day before we left housekeeping came to ask for her tip. Also the hotel is not a real all inclusive concept because food times are restricted and limited as well as bar. There is nothing available between midnight and 7h30 not even paid for room service, and also at various times during the day. The noise early morning from housekeeping is awful and they will open your room door even when you are in. If another guest uses the toilet etc you hear it all. The matress on the bed was broken and coils poking into my body. When I complained, they put a double duvet on top of it and then a single duvet to cover myself and my partner. Mould, dirty bedding, damaged and stained curtain, loose toilet seat, exposed electrics. I was furious. They just did not care at all when we complained. Had the most awful Christmas there, 12 days of hell. Avoid at all costs.
This booking I made for my friend, he travelled with us and stayed alone in double room. His experience was a little bit different from mine, so here are his words: AMAZING food, very rich and tasty. Soft and clean bed, good planning of the room.
Free Wi-Fi only in the lobby, if you want to have it in the rooms, you have to pay. Lobby Wi-Fi speed was too slow, if you want to send pictures from journey to your friends it's better to find Wi-Fi somewhere else.
The food was exceptional - big variety of cheese and bread for breakfast, desserts and cakes for lunch, meat and fish for dinner, even the "night soup" was really good. Hotel beach is very clean, enough space to rest and nice sea bottom for swimming. Good parking area, we rented a car and never had problems with parking on hotel territory. On the ground floor you can find different shops, prices are higher, than in town, but in case of emergency it is very convenient.
One of the most surprising problems was Internet - you never expect extra fee for Wi-Fi in 5 star hotel. I had to do some work, but speed of free lobby connection was normal only after 01 am. Room size is unacceptable - family room for four people was small with two wardrobes and only two boxes. Cleaning was also a problem - towels were changed only on a 3rd day of our stay, all other days stuff was just accurately putting them together, one day they took towel from the bathroom floor and put it together with others but forgot to add shower gel in the dispenser. For us it was unpleasant experience, but not crucial, cause we spent most of the time outside, but if you plan to stay most of the day in the hotel, that might get really annoying.
convenience between services, eating, pool area, beach etc.
The smell of smoking is all over, from the lobby up into the floors, always at exit and entry of the building.
Located near the beach, this family-friendly property is within 6 mi (10 km) of Side East Beach, Side West Beach, and Manavgat Falls. Side Harbor and Side Agora are also within 6 mi (10 km).
based on 59 reviews
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Most popular landmarks
- Titreyengöl 0.5 km
- Manavgat Şelalesi 4.3 km
- Side Müzesi 5.6 km
- Antik Tiyatro 5.6 km
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