Holiday Inn Shreveport Downtown

Close to the boardwalk. Very hot water for showers.

Only one elevator working; ice machines on all but one floor empty

Location to downtown is great.

Hotel elevator was broken, hotel is starting to look old, could use a remodel and staff didnt listen on check in of how I wanted to pay.

I love how comfortable the beds are and the cable channels. I love the breakfast as well.

I stayed a week or so prior to this visit and had the same issue with the room they gave me was already occupied. It was Mardi Gras celebration already going on so it was overcrowded as well as a longer check-in because it was only one person present at the front desk. Not to mention it was only one elevator working. Needless to say, alot of waiting and going back and forth to the front desk to get a different room key as well as they forgot my voucher for my breakfast that was previously purchased with my room rate. I was given a complimentary drink voucher for my troubles, but I do not drink so it was pointless. Also the bathrooms are starting to get run down and need to be updated to a more modern look. Furthermore, this room did not have a refrigerator or microwave which is odd to me. I also enjoy the breakfast, but the lady that takes the vouchers was talking while I entered instead of directing me. I have eaten there plenty of times and I always seat myself and this older gentlemen takes my voucher because she is always just mingling with customers after she has provided their service, but this time she had a attitude.