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|Distance to city centre||5.3 km|
|Distance to airport||31.1 km|
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Great location. Great place. Great hotel.
The interior of the guestroom was beautiful. The breakfast was good.
The staff at the front desk could be more friendly. Some of the personal requests I asked the day before the check in date were not ready and I had to ask them twice more to get them. The swimming pool floor was too slippery.
Start from check in. Requested 2pm but they didn’t response. OK I wait till official 3pm but they said room is not ready and asked me to add money for upgrade. The check in queue was a mess. A few customers complaining and when I was called to the reception another customer complained they actually queue first. What a mess !! The room is ok but I can tell it is not worth the rate. Furniture are rather oldish and carpet are a bit marked. Amenities are not reaching the standard. Breakfast was real disappointing! Obviously part of the selection was leftover from previously. Congee was cold, how could this be !! When I asked for a coffee I noticed the waitress just took one somebody left it next to the coffee machine (customer cannot use the coffee machine). Steam items are low quality - buns, corn, potatoes looks cheap and not nicely prepared. Fruits are lousy. Yogurt and bread is very limited. Probably the most disappointed breakfast at a 5 stars hotel. Staff at the 100th floor were not very helpful. I asked for menu but they just showed me bottle wine menu at very high price. I don’t mind to get a glass pricier than most others but not with such service. The changing facility at 75th floor was another surprise (lousy)! No hot water during shower, already tried 3 showers but end up the same! I have walk sweat back to my room to shower. The steam room wasn’t work.
Amazing Hotel in the heart of Shenzhen, the views from the restaurants and Rooms are breathtaking. Breakfast was very good, Malt Japanese restaurant has an excellent chef and staff, the hotel bar was also very good.
Service was impeccable View is priceless
Nestled within the famed Luohu District Financial Center, whose trademark silhouette dominates the skyline of the city's renowned Special Economic Zone, the landmark St. Regis Shenzhen is ideally positioned atop the business and shopping podium.Our 24-hour Concierge Desk reveals our commitment to bespoke service while three dining venues and a wine bar offer epicurean excellence. When united with an indoor swimming pool, fitness center, and Iridium Spa, uncompromising living is guaranteed.Our 290 elegantly appointed guest rooms, including 33 suites, present myriad custom amenities, from 3D LCD televisions to signature St. Regis beds. Moreover, every experience is elevated by St. Regis Butler service, available any time, day or night.
based on 2,183 reviews
Things to know
- Friendly atmosphere
- Nice building
- Luxurious Hotel
- Great view
Policies vary by room type and provider.
FAQs when booking at The St. Regis Shenzhen
Where is The St. Regis Shenzhen located?
The St. Regis Shenzhen is located at No. 5016 Shennan Road East in Luohu, 5.3 km from the centre of Shenzhen. Lizhi Park is the closest landmark to The St. Regis Shenzhen.
When is check-in time and check-out time at The St. Regis Shenzhen?
Check-in time is 15:00 and check-out time is 12:00 at The St. Regis Shenzhen.
Does The St. Regis Shenzhen offer free Wi-Fi?
Yes, The St. Regis Shenzhen offers free Wi-Fi.
Does The St. Regis Shenzhen offer free parking?
Yes, The St. Regis Shenzhen offers free parking.
Does The St. Regis Shenzhen offer free airport shuttle service?
No, The St. Regis Shenzhen does not offer free airport shuttle service.
How far is The St. Regis Shenzhen from the airport?
The St. Regis Shenzhen is 31.1 km from Shenzhen. The St. Regis Shenzhen is 32.6 km from Hong Kong Intl.
Can you bring pets to The St. Regis Shenzhen?
No, pets are not allowed at The St. Regis Shenzhen.
Does The St. Regis Shenzhen have a pool?
Yes, The St. Regis Shenzhen has a pool on-site.
Most popular landmarks
- Lizhi Park 197 m
- Shun Hing Square 0.4 km
- Shenzhen Museum 0.6 km
- People's Park 1.7 km
- Dongmen Pedestrian Street 1.8 km
- Huanggang Port 4.1 km
|Hong Kong Intl||32.6 km|
|Shenzhen East||6.4 km|