Value for money
Distance to city centre
Distance to airport
|"Kind staffs, clean the room."||(in 46 reviews)|
|"It’s beautiful hotel with great service."||(in 14 reviews)|
|"Excellent hotel in Seoul."||(in 30 reviews)|
|"room are not clean ."||(in 4 reviews)|
|"I wouldn't pay extra."||(in 5 reviews)|
|"So much for five star hotel.very underwhelming."||(in 6 reviews)|
|hotel staff||in 92 reviews|
|great hotel||in 77 reviews|
|great location||in 34 reviews|
|great service||in 33 reviews|
|bed is very hard||in 30 reviews|
|swimming pool||in 26 reviews|
|lobby||in 18 reviews|
|little bit||in 17 reviews|
|pay extra||in 13 reviews|
|breakfast buffet||in 12 reviews|
|seoul||in 12 reviews|
|club room||in 11 reviews|
|rooms are small||in 11 reviews|
|air conditioning||in 9 reviews|
|star hotel||in 9 reviews|
|required as deposit||in 7 reviews|
|famous places||in 4 reviews|
The staff was amazing. The concierges were so helpful.
Bed was uncomfortable and room didn’t feel clean or temperature controlled.
The customer service and the view
None of the outlets in my room worked
good service,best room condition
the loby and the rest room
The Guest Relation Officer.
The check-in desk and lobby bar's service staff's attitude and poor knowledge of their chosen profession. Totally non hospitable and possess sub zero level of command of English, both in terms of spoken and comprehension.
This hotel was sold as five star. By International standards it falls well short of this claim. It is not enough to have a fancy lobby (or in this case an ostentatious one) if the rooms are grubby and tired.
Hard to think of anything
The hotel is billed as 5 star which following a 10 day stay I think is way off the mark. The rooms are small, the décor was very tired (wallpaper poorly patched) and there was thick dust throughout. Even the bath mats / towels are worn out. The restaurants (and bars) were excessively priced even were it a 5 star hotel. The reception staff were pretty incompetent though the concierge service was very good. Overall this is a very disappointing hotel.
Imperial Palace Seoul is situated in Seoul and is close to COEX Convention & Exhibition Center. It provides a fitness centre, as well as a Jacuzzi, an indoor pool and free Wi-Fi.
This modern hotel offers an in-house gym, a ballroom and a sauna. Guests can take advantage of the recreational activities on offer, such as miniature golf and a driving range. Free private parking on site is also available.
This hotel provides rooms with an en suite bathroom, air conditioning and a TV. They provide a hydromassage shower, a hydro-massage bathtub and a coffee maker.
The hotel offers on-site dining for lunch and dinner, and the chic bar is a great place to unwind with a drink. A wide selection of dining options can also be found in close proximity to the property.
Imperial Palace Seoul is close to Museum of Korean Embroidery and a five-minute drive from COEX Mall and Bongeunsa. Nearby public transport includes Gangnam-gu Office Station Subway Station (Line 7).
based on 949 reviews
Value for money
Policies vary by room type and provider.
Imperial Palace Seoul is located at 640 Eonju ro Gangnam gu, Gangnam-gu in Gangnam-gu, 5.9 km from the centre of Seoul. Jamsil Baseball Stadium is the closest landmark to Imperial Palace Seoul.
Check-in time is 15:00 and check-out time is 12:00 at Imperial Palace Seoul.
Yes, Imperial Palace Seoul offers free Wi-Fi.
Yes, Imperial Palace Seoul offers free parking.
No, Imperial Palace Seoul does not offer free airport shuttle service.
Imperial Palace Seoul is 21.5 km from Seoul Gimpo Intl.
No, pets are not allowed at Imperial Palace Seoul.
Yes, Imperial Palace Seoul has a pool on-site.