Pros (+) The staff was amazing. The concierges were so helpful.
Cons (-) Bed was uncomfortable and room didn’t feel clean or temperature controlled.
5 class rating
Grand Mercure Imperial Palace Seoul Gangnam
640, Eonju-ro, Gangnam-gu, Seoul 135-010, South Korea
Seoul, South Korea
See location+82 (0) 2 3440 8010Photos of Grand Mercure Imperial Palace Seoul Gangnam
Overview
Imperial Palace Seoul is situated in Seoul and is close to COEX Convention & Exhibition Center. It provides a fitness centre, as well as a Jacuzzi, an indoor pool and free Wi-Fi.
A wide range of premium services are available for guests of Imperial Palace Seoul, like an express check-in and check-out feature, a concierge and valet parking. It provides a ballroom and a sauna, as well as a driving range. The hotel also has its very own golf course, Fitness Club - Outdoor Golf Range.
The hotel provides 405 rooms, each with a bathroom that is equipped with a shower. They are equipped with a coffee maker, tea-making facilities and a mini bar. Slippers, bottled water and a hydro-massage bathtub are also available to guests.
Imperial Palace Seoul features a range of dining options, including Familia Buffet Restaurant and The Bar. Cafe Delmar serves European options and is open for lunch, afternoon tea, dinner and supper. A wide selection of dining options can also be found in close proximity to the property.
The hotel has easy access to COEX Mall and Bongeunsa. Nearby public transport includes Gangnam-gu Office Station Subway Station (Line 7).
Latest deals for Grand Mercure Imperial Palace Seoul Gangnam
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Grand Mercure Imperial Palace Seoul Gangnam
- Outdoor pool
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business centre
Bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Basics
- Free Wi-Fi
- Internet
- Towels
- Fire extinguisher
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Kitchen
- Wine glasses
- Electric kettle
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
General
- Executive lounge access
- Seating area
- Hardwood or parquet floors
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Storage available
Services and conveniences
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Key card access
- Bottle of water
- 24-hour front desk
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Tumble dryer
- Washing machine
Pool and spa
- Hot tub
- Indoor pool
- Outdoor pool
- Sauna
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Valet parking
- Private parking
Accessibility and suitability
- Disabled access
- Lift
- Accessible by lift
- No smoking
Bedroom
- Extra-long beds (> 2 metres)
- Socket near the bed
- Cleaning products
- Wardrobe or closet
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Dining table
Media and entertainment
- Flat-screen TV
- Streaming service
- TV
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
Fitness
- Fitness centre
Reviews of Grand Mercure Imperial Palace Seoul Gangnam
7.8
Good
854 verified ratings
Wonderful
366
Very good
146
Good
139
Okay
69
Fair
56
Mediocre
29
Poor
49
Summary of reviews
Guests say
Guests had mixed feelings about the hotel, with many highlighting issues related to cleanliness, such as dust and unpleasant odors. However, the service received praise, especially from the concierges, and several guests felt they received good value for their money. Overall, while there are significant areas for improvement, some guests enjoyed their stay and appreciated the helpful staff.AI-generated from customer reviews
Sort by:Most recent
Score by provider
7.3 out of 10
1 review
All reviews
Pros (+) The customer service and the view
Cons (-) None of the outlets in my room worked
Location
640, Eonju-ro, Gangnam-gu, Seoul 135-010
What's nearby
- Garosu-gil1.4 km
- Seoul Arts Center4.3 km
- National Museum of Korea5 km
- Lotte World5.5 km
- Cheonggyecheon6.5 km
- Dongdaemun Market6.5 km
- Myeongdong Cathedral6.9 km
- Sungnyemun Gate7.4 km
- Central Seoul7.7 km
- Korea University8.3 km
- Changdeokgung Palace8.3 km
- Daehangno8.3 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Grand Mercure Imperial Palace Seoul Gangnam
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in SeoulGood to know
Value for money | 7.7 |
|---|---|
Distance to city centre | 5.9 km |
Nearest airport | Seoul Gimpo Intl |
Distance to airport | 21.5 km |