Great Old Town location
Manager went out of his way to meet my room requirements and also checked us in early.
Hotel staff said the private carts that transport you around Old Town work only on tips. Not True. One of the drivers who took us maybe a block and a half was insistent on $10 minimum charges and pointed at signage that you only see AFTER you are seated as his posted pricing.
No frills Hyatt
One you figure the parking situation out, getting from the room to your car is a breeze
Bath / shower is like Best Western quality. Parking lot is a bit confusing
Great location, big rooms.
Nice room, bigger than expected. Initially they tried to give room on first floor and said it would be noisy as it was near club across the street and I objected and the manager immediately found a more suitable room which was much appreciated.
Breakfast was just okay. Eggs tasted powdered.
staff was very nice and helpful!111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111
Good breakfast pleasant staff
Noise. Noise street noises, hallway noises tilll 2 /3 am. on first floor. To bad nice hotel
The rooms were designed great and the breakfast was better than expected.
I was charged a fee at checkout that I was not told about and then when I called to ask about it, no one would say what it was. I was told I would get a bill in the mail. It has been one week and no bill. I still don't know anything. This alone, even though my stay was great, will keep me from coming again.
location by nightlife and old town, price, room size, cleanliness, breakfast sandwiches
The room was kept very cold. I had to keep turning down the AC.
The location and the little breakfast
Within walking distance to lots of restaurants and shops.
We like the location and atmosphere provided by this hotel. It is great to have a breakfast available. The hotel staff is outstanding. All project themselves well. They look like they are there to address any issue with a quick and sound solution. However, we have never had any issue. This is our first choice, when coming to Phoenix for a long weekend.
Well executed overall in terms of aesthetics, efficiency and convenience. Exceptional staff. Robust offerings, notably breakfasts.
No airport shuttle. A little difficult to locate initially. Neither is a deal breaker.
The room design / arrangement. The comfort of the bed. The misting system at the pool. The proximity to places to go in town. The breakfast / snack offerings that were included in the room cost. Most of all the front staff was always eager and ready to help and well informed
The music at the pool; no country music was being played. The entrance to the pool required a room card to enter instead of just accessibly directly from the lobby.
Located in heart of Old Town Scottsdale. Renovated rooms include refrigerator, wet bar, coffeemaker, 42 inch HDTV and L Shaped Cozy Corner Couch and sofa/sleeper. King or 2 Double Hyatt Grand Beds. Complimentary Gallery Kitchen Breakfast featuring daily, customizable breakfast bowls and yogurt parfaits, and wireless internet access, outdoor pool, fitness center, business center.
Based on 996 reviews
Value for money
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