Days Inn & Suites by Wyndham Sault Ste. Marie ON

The front desk people, or some of them. The TV in our room had no volume. Called front desk and said he'd be right up. 45 minutes later called again. He then came up, couldn't figure it out either and tossed remote on bed and left saying next shift will be in to work on it in five minutes. Nothing happened. In morning we spoke with next shift and he knew nothing of problem. But he fixed it.

Pillow top mattresses hard as rocks but the worst part was the sheets would slip off soon as you laid down, they weren't made for that mattress, so you were on bare mattress by morning. No lie!

Horrible

This place in in need of a Reno. Cracked sink, wall paper peeling off and the room smelled like smoke.

Nothing did I like.

When we checked at 5 pm in and asked where is the breakfast. The staff just asked as to look at the back of the coupon. Long face during the whole checkin process. We got room 2032. There is a continous big hum in the room. I called the front desk and they said no more room and will send someone to check. I went to the front desk after half an hour since noboy show up. They gave me a one bed room (we booked a two beds room). And said it depends on persons. Some can hear and some cannot. I think it will take a deaf person to not hearing it. They never refund the difference of the payment. At 8 pm, there is a tour group coming in and they have rooms for them. Why did they give me a two beds room for me. They charged my credit card for $50.00 for deposit for just in case I smoke in the room. Bed is soft and deformed. We did not get a good night sleep. The place is old and overcharged. If you offer room 2032, just refuse to take it. Or better still, don't stay in this hotel.