Insotel Fenicia Prestige Suites & Spa

Really good hotel, cool evening bar atmosphere and clean facilities and pool

Showercabin

The hotel was wonderful. Room was beautiful even w lil faults. Bed was comfortable. Awesome roomy shower and bathtub. Staff was amazing and welcoming and addressed any issue quickly. Breakfast is best on the island. Pool is perfect temp and beautifully designed. Great location with walking path to beach and marina. Beautiful hotel and staff.

Upon arrival the arm of the sofa was visibly broken and the bathroom blinds were also broken. The air conditioning did not work very well initially. The tub in the bathroom was also not working on arrival but wasfixed. The issues were addressed when i called the front desk. We had an upstairs patio w tub n lounge area which got very dirty after it rained. I had to request cleaning bc apparently those r not cleaned regularly. Even after i requested cleaning it was not cleaned very well there was still dirt all over floor boards and they left dirty rags on the stair case. I think that if you are renting the most expensive suite the room should be checked for problems like tub and sofa and the rooftop patio should be checked and cleaned daily as well. I would have cleaned myself but i didnt have those items in my suitcase. Also the gym was very disappointing. It needs a makeover. The equipment lacks in the gym especially since this hotel is marketed as a spa. The cable machine was broken the entire time we were there and the cardio equipment was lacking. Not worth a workout so we exercised in pool daily.