Convenient location but over priced with outdated
Only positive was the location and the proximity to Starbucks in the morning.
Outdated furnishings that reminded me of the 1970s. Awkward layout of hotel so you can here everyone coming and going. Nothing upscale or even nice about the hotel and the $280 nightly rate is a joke. Hotel is in par with a motel 6.
Rooms had Bottled water and fruit and bathroom toiletries were nice
The maids were so helpful, welcoming and friendly. Did their utmost to make our stay comfortable.
Even though we told the front desk when we arrived that we belonged to their Rewards program and were staying for three nights, they put us at the far end of the building where the workers had rooms. They woke up early, made lots of noise loading their trucks and same was true when they returned in the evening. The grounds looked overgrown and dirty. Bed was old and uncomfortable. Next time we will stay at Best Western on Calle Real in Goleta. Much nicer.
Friendly and helpful front desk guys
Old big chair in the room
Nice location and staff but interior needs uograde
It was quiet.
Needs to be modernized.
Noisy employees ,room up against storage room.tight parking
Great place to stay!
I liked that it wasn't far from activities, but far enough to relax. I was surprised with how quite it was, with how close to State Street we were. The staff were very friendly and helpful! The rooms were very clean, the building its self is older, however, they seem to have kept up on it very well.
When checking in, I was told the Internet info was provided on the room card and it was not, but that was a quick fix by just calling the office. They didn't have pool towels ready, but a staff brought them to us when they were dry. Everything I read said the pools were heated, but only one out of two pools were heated. The parking was alittle tight, I have a big truck, but it worked out. Nothing was bad enough to to not come back again. We will definitely stay here again. (:
It was quiet
For a one night stay it was good
Facilities are very old, any time someone closed a door the whole building shook. My son was worried when he could hear the neighbors showering.
Quaint and private.
Not close to downtown
adorable hotel friendly staff
housekeeping was ok found previous tenants things
Welcome to Best Western Plus Pepper Tree Inn! California comfort at its best awaits you when staying at our Best Western Plus Santa Barbara. This Santa Barbara hotel is near miles of amazing California coastline, live theater and concert venues. Explore the local beaches and harbor near our large resort-style hotel with two pools, lush gardens and plenty of amenities. Your Best Western Plus Pepper Tree Inn features a convenient location close to beaches, Santa Ynez Valley wine country, and downtown shopping, dining and theater. At our Santa Barbara Best Western Plus, guests enjoy many amenities with onsite dining, pools, spa, massage room and upscale bathroom amenities. Conveniently located on upper State Street with easy access to Highway 101, the Best Western Plus Pepper Tree Inn is adjacent to the upscale, open air boutiques and restaurants of La Cumbre Plaza. We are minutes from downtown Santa Barbara, the Goleta business area, the University of California Santa Barbara and many beaches. The Best Western Plus Pepper Tree Inn is a casual resort style hotel with 150 well-appointed guest rooms surrounded by pools and garden courtyards. Guest room amenities include complimentary high-speed wireless Internet, weekday newspaper, flat screen television with complimentary HBO®, a DVD player with complimentary movie rentals, complimentary bottled water, whole fruit, cookies, coffeemaker, refrigerator, iron and ironing board, wall safe, hairdryer, bath robes, air conditioner and phones with data ports and voice mail. Many rooms are equipped with microwaves. Our friendly staff welcomes guests, whether on vacations, business travel or romantic escapes. You'll feel right at home with spacious rooms, luxurious bedding and plenty of space. Enjoy the best of California at a great value. Location is key, and our Santa Barbara hotel is perfectly situated so you'll be close to all area attractions. Reserve your room at Best Western Plus Pepper Tree Inn today! Enjoy your stay.
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