Hotel Casa Loteria

no breakfast was incl.

closed room, no windows!

The Good. The Bad. The Quirky. And The Annoying. The Good: The Hotel Casa Loteria is located in el centro of San Miguel de Allende, close to everything including dozens of wonderful restaurants. The staff is pleasant and helpful. My first room on the second floor was good, but the second room that I was asked to move to had a large public rooftop terraza perfect for enjoying a glass of wine at sunset.

The Bad: The neighbourhood is unfortunately very noisy during the Christmas holiday season with loud music and plenty of fireworks. Many bars and restaurants are open until 4:00 in the morning pumping out loud music and the sounds of their patrons enjoying their celebrations. It's an amazing time of year to be in San Miguel de Allende, but not so close to the main square. The Quirky: At Hotel Casa Loteria there are 19 skinny spiral stairs (and no elevator) leading to the second floor were I was located for the first night. Then at 5:00 p.m. of the following day, I was asked to move upstairs to the kitchenette - and there are nineteen more stairs to where my next room was located. At age 69, stairs wouldn't normally bother me but I was in the process of relocating to San Miguel de Allende to live and had my short-legged dog with me, plus three extremely heavy suitcases. There was no one available to help me move the suitcases from the second floor to the third floor, so I proceeded to take 9 or 10 trips from one room to the other to move my stuff. My new bigger room was located right beside the hotel laundry facilities which typically didn't stop operations until 11:00 p.m. or later. Plus four or five trips a day up and down 38 stairs became painful for my knees. The Annoying: I was originally booked from December 23rd to January 6th, but on December 31st, New Year's Eve, I was able to move a few blocks further away from the square where the all-night celebration was scheduled to take place. I gave the staff plenty of notice that I would be leaving in the afternoon of December 31st. Two of the young ladies helped me lug the three heavy suitcases from the top floor to the bottom and arranged a taxi for me. In my rush to clear out of the room so that they could re-sell it for New Year's Eve, I forgot to remind them to give me a refund for the remaining 6 nights.

I like how it was really close to the central and the church the staff was really good and nice it is a really good sight and the room are big.

I didn’t like how they clean the beds, the floor, bathroom, never switched the blankets and it was too cold and my family was getting sick cause we stayed for a week, I ask for a heater they never gave it, and also we won’t recommend this place if you are staying more then a week.