Good to know
|Distance to city centre||5.0 km|
|Nearest airport||San Luis Potosi|
|Distance to airport||13.1 km|
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Despite being an older hotel, this place has generally been kept in good shape and is clean. The staff were super polite, and thanks to their help, I managed to make an early morning meeting despite having an incorrect address. If I were just rating staff alone, this place would get 10/10. The beds in the rooms are comfortable and large. Because of its location, it's very easy to get an Uber from this hotel. This is nice, as I discovered Uber isn't as plentiful in San Luis Potosí as it is other places in Mexico. Keep in mind that there are two City Express Hotels in this area. The other one is marked as "Zona Industrial" and is a little farther out from the historic center than this one.
They charge you for your room beforehand--not on the day of the booking, but at about 11am the day ofyour reservation. Because I didn't know this, I got a call from my bank about a fraudulent charge and ended up canceling my credit card, since their commercial name doesn't say anything about "City Express". Once I figured out what had happend, I called, and good thing I did! It turns out they will cancel your reservation if they don't succeed in charging you before 6pm. I wish the hotel had sent me a message the first time the charge was denied, as replacing my credit card has become a massive hassle. In addition, I could never get more than a lukewarm temperature in the shower. I tried to get warm by going down to the hot tub, but no hot water there either! Thankfully, the room was warm, so at least I didn't freeze.
The hotel front desk, the lobby area, the parking space, pool ,elevator and hotel building in general looked very good. The front desk, but especially the breakfast staff were very efficient and helpful.
The room quality overall (excluding bathroom) seemed to have lower quality than the rest of the hotel building. Beds, pillows and decoration along furniture didnt seem to match the hotel’s exterior design.
We like all the services provided, but the most valuable was their customer service. :)
I think we like everything ;)
Breakfast was very good, staff very friendly and helpful, heated pool very nice!!
Jacuzzi was cold
With a stay at City Express Suites San Luis Potosí in San Luis Potosi, you'll be in the business district, within a 10-minute drive of San Luis Potosi Cathedral and Plaza Sendero Shopping Center. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.
based on 1,153 reviews
Things to know
- Friendly service
- Spacious rooms
Policies vary by room type and provider.
FAQs when booking at City Express Suites San Luis Potosí
Where is City Express Suites San Luis Potosí located?
City Express Suites San Luis Potosí is located at Carretera Federal 57, 1530, 5 km from the centre of San Luis Potosí. Plaza Sendero is the closest landmark to City Express Suites San Luis Potosí.
When is check-in time and check-out time at City Express Suites San Luis Potosí?
Check-in time is 15:00 and check-out time is 13:00 at City Express Suites San Luis Potosí.
Does City Express Suites San Luis Potosí offer free Wi-Fi?
Yes, City Express Suites San Luis Potosí offers free Wi-Fi.
Does City Express Suites San Luis Potosí offer free parking?
Yes, City Express Suites San Luis Potosí offers free parking.
Does City Express Suites San Luis Potosí offer free airport shuttle service?
No, City Express Suites San Luis Potosí does not offer free airport shuttle service.
How far is City Express Suites San Luis Potosí from the airport?
City Express Suites San Luis Potosí is 13.1 km from San Luis Potosi. City Express Suites San Luis Potosí is 139 km from León Del Bajio.
Can you bring pets to City Express Suites San Luis Potosí?
No, pets are not allowed at City Express Suites San Luis Potosí.
Does City Express Suites San Luis Potosí have a pool?
Yes, City Express Suites San Luis Potosí has a pool on-site.
Most popular landmarks
- Plaza Sendero 1 km
- Plaza San Luis 10.3 km
- Autodromo Potosino 21.8 km
|San Luis Potosi||13.1 km|
|León Del Bajio||139 km|