|Distance to city centre||4.0 km|
|Nearest airport||San Juan Luis Munoz Marin Intl|
|Distance to airport||7.5 km|
|breakfast was so delicious||in 23 reviews|
|close to beach||in 15 reviews|
|closet space||in 4 reviews|
|cvs right||in 6 reviews|
|friendly staff good||in 30 reviews|
|getting on the cruise ship||in 4 reviews|
|good location||in 44 reviews|
|hot water||in 11 reviews|
|hotel was always clean||in 24 reviews|
|one-night stay||in 3 reviews|
|outdoor lounge area||in 2 reviews|
|parking pay extra||in 13 reviews|
|pitch a tent||in 3 reviews|
|service charge||in 2 reviews|
|short trip||in 3 reviews|
|soap dish||in 3 reviews|
|staff is not friendly||in 34 reviews|
|toilet paper holder||in 12 reviews|
|tv is too small||in 17 reviews|
|uncomfortable bed||in 8 reviews|
I stay in this hotel one night every 2 months this ithis is the second time they lost power during my stay once before the storm and now 5 mo after please close if you don't have a generator the stay was horrible
Good value, bit of a catfish
The rooms did not live up to what was shown in the pictures. It was a let down.
I liked the way the staff treated us. They were very attentive and courteous.
Stay at your own risk! Prepare for cold showers or
I loved most of the staff.... The fresh ceviche was AMAZING! The bartenders downstairs of the hotel were the sweetest young ladies. We enjoyed hanging out with them. The location of the hotel was great. For the price, the room itself could have been a bit better but it was ok since I was only there a weekend (Thank God)
...except for the manager! She was not the best at all. Ugh. There was no hot water in the room for days! Then a few guest were complaining they had NO WATER for the entire day and couldn't even flush the toilet! It was so gross! Glad I was not that bad off! The times you did get hot water, you had to "jimmy rigg it" with the facet so the hot water in the shower could work! There was no place to hang your clothes either! ugh! I know my experience wasn't as bad as the guests that had no water at all but I seriously couldn't stand the cold showers! I caution anyone to stay here at your own risk!!
We had a comfortable stay.
The outdoor lounge area on the second floor is a nice place to relax or just fetch some ice from the icebox. Also, the front desk staffer allowed us to leave our bags with him after we checked out at noon but weren't quite ready to leave for airport.
We stayed three nights but our room wasn't cleaned on our last night.
I like that the hotel was always clean.
The breakfast was really bad.
With a stay at this hotel, you'll be centrally located in San Juan, within a 5-minute drive of Condado Beach and Puerto Rico Convention Center. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Based on 490 reviews
Policies vary by room type and provider.
|San Juan Isla Grande||2.7 km|
|San Juan Luis Munoz Marin Intl||7.5 km|