I called guest services multiple times during my trip to alert them of my eta. The first time I was told they would make a note on my reservation and NOT count me as a no show. The second time, I gave an update and learned I was billed as in fact a no show...but could be corrected. When I got to desk, there was literally no communication, notes, or even my paperwork pulled from the last call of being ten minutes out. So....I got charged by both Kayak AND LaQuinta, so at 3:00 a.m., I am making calls trying to get this all cleared up. Front desk was better organized and on top of things by a.m., and within the next few days I will be able to see if charges are dismissed, but I do wish this would have been handled better.
Nice stay but dirty bathroom.
The location was great, easy to get on the highway. The staff was very professional and helped with any needs I had.
The shower was not clean, there was hair on the walls from the previous room holder.
My room had a bed to sleep in for me and my fiancé
The ugly stain on the sheets right near our pillows between us....
Easy access to highway , price
The quality of hotel. I have stayed at many La Quintas and this by far was the on the lower end. The rooms were semi clean- stains in carpet and curtains, bathroom floors weren't mopped, shortage of towels, ac filters were dirty, ac was working overtime to keep room cool, no fridge or microwave in room this is a neccesity with kids on vacation, pool was relaxing but crowded every night. Breakfast needed some protein like bacon or sausage not just carbs- waffles, muffins and cereal. Plus side everything was accessible with a short drive - sea world, restraunts, etc...... Basically you get what you pay for,
The La Quinta Inn Sea World - Ingram Park features rooms with free high-speed Internet access and more! The hotel is Northwest of downtown near Ingram Park, just a few miles from loads of fun at Sea World. Thanks to convenient highway access, you can quickly reach all popular area attractions including Alamo Downs, Riverwalk, Six Flags Fiesta Texas, and the historic Alamo. Enjoy world class dining, golf, and great shopping at nearby Ingram Park Mall. The San Antonio International Airport is only 10 miles away. Indulge in our Free Bright Side BreakfastTM every morning in the wide-open lobby at the La Quinta Inn Sea World - Ingram Park, where a courteous staff is here to ensure a pleasant stay. Rooms are spotless and spacious, and come with many useful amenities, such as a coffee maker; our suites have a microwave and refrigerator. The property also has a relaxing outdoor pool. Located on NW Loop 410 (exit Culebra). Convenient for visitors to the Northside Athletic Complex, Southwest Research Institute, Wilford Hall at Lackland AFB, Kelly AFB, and St. Mary's University. Business travelers will appreciate our guest rooms with spacious work desk and comfortable chair, telephone with data port and voice mail.
Based on 1,946 reviews
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