Location is good; within 3 miles away from some tourist attractions
Needs to be updated
Absolutely terrible all around!
That I didn't stay there. I'm serious never stay here!
1)They over booked didn't have a place to stay. They over book 4 different guest after they had already charged them. 2) Another guest had gone to the manager and said he had bugs crawling out of his kids bed, then flipped his over and found a huge cut in his bed and bugs crawling out of it. 3) When they found me another place to stay they only competed 1 of the nights and made me pay the other one. 4) When I went to go get my refund they took my number down and said they would call me. 3-4 hours later the owner/ manager calls me saying he will not refund me. 5) He started to go into a rage fit and cuss at me. Like he said every thing you could say. Multiple f bombs I'm a stupid idiot for waisting his time. He went on for about 10 minutes of straight swearing at me. 6) Said racial slurs to me like "go back to my country you German b****" . So overall the worst experience I've ever had with any thing ever!
The air conditioner didn't work. The power went out and it was blistering hot... just poor customer service
The beds are comfortable and air/heat work well. Convenient location.
Had issues with staff both times I have stayed in the past month. First time was the cleaning lady ignoring the 'do not disturb' sign on an approved late checkout and the second time was front desk kicking us out on an approved late checkout. Breakfast could use some improvement - everything tasted like sugar including the scrambled eggs and the gravy. The big kicker is the pubic hairs found in the bathroom from a previous guest.
Staff was friendly. The manager made sure there was enough breakfast for every one. The beds were confortable.
Pool was dirty. Room smelled like shrimp. Air conditioner didnt work very well. The washer and dryer were not working. Not enough seats during breakfast.
There was a roach in my room And there was no water
With a stay at Hotel San Antonio in San Antonio, you'll be connected to a shopping center, within a 10-minute drive of Six Flags Fiesta Texas and Huebner Oaks. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.
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