3 stars
Holiday Inn San Antonio Northwest, An IHG Hotel
5535 University Heights Blvd., San Antonio, TX 78249, United States
San Antonio, TX
See location+1 210 549 2434Photos of Holiday Inn San Antonio Northwest, An IHG Hotel
Overview
The Holiday Inn Northwest University Heights hotel offers spacious guest rooms and full suites, microwave and refrigerators in each guest room. Our famous hot breakfast buffet is a favorite, with the sparkling indoor pool, free internet, fitness and business center. With easy access to San Antonio International Airport, Military friendly, we are easy access to JBSA – Camp Bullis and Fort Sam Houston for our military groups and training programs. Our groups love to mingle and have "Ice Breaker" receptions at our Lobby Bar before going out to dinner at great local restaurants.
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Amenities at Holiday Inn San Antonio Northwest, An IHG Hotel
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24-hour front desk
Dining
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Accessibility and suitability
- Entire unit wheelchair accessible
- Disabled access
- Roll-in shower
- Lift
- Shower chair
- Hypoallergenic
- No smoking
Bathroom
- Shower
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
- Shuttle service (additional charge)
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Hot tub
- Outdoor pool
Bedroom
- Alarm clock
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Board games/puzzles
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kid-friendly buffet
Fitness
- Fitness centre
Reviews of Holiday Inn San Antonio Northwest, An IHG Hotel
8.1
Very good
400 verified ratings
Wonderful
206
Very good
60
Good
38
Okay
32
Fair
20
Mediocre
10
Poor
34
Guests say
Guests appreciated the hotel's clean environment and its convenient location, especially being close to attractions and amenities like Walmart and restaurants. However, several guests expressed dissatisfaction with the service, particularly regarding staff responsiveness and communication issues. Moreover, guests faced issues related to the noise levels and concerns about the value for the price, especially due to the lack of free breakfast and some uncomfortable bedding.AI-generated from customer reviews
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Score by provider
9 out of 10
3 reviews
Pros (+) The rooms were exceptionally clean, no hidden dirty sheets.
Cons (-) Housekeeping stole our bluetooth speaker. When we went to report it another hotel guest was reporting a similar issue.
Pros (+) The lady at the front desk was very nice, and the bed was comfortable.
Cons (-) Was not told that the breakfast was not free and would in fact be $10 for each adult until after we had already gotten food and sat down. If it's not complimentary then that should have been stated. They also gave up the room I had paid for and put me in a handicapped room, which she said was a step above what I paid for.. way too expensive in my opinion.
Pros (+) Modern decor
Location
5535 University Heights Blvd., San Antonio, TX 78249
What's nearby
- Six Flags Fiesta Texas3.5 km
- SeaWorld San Antonio15.8 km
- Japanese Tea Garden16.6 km
- San Antonio Zoo16.7 km
- San Antonio Botanical Gardens17.9 km
- San Antonio Museum of Art18.3 km
- Market Square18.5 km
- Spanish Governor's Palace18.7 km
- Cathedral of San Fernando18.8 km
- Majestic Theatre18.8 km
- The Alamo19 km
- San Antonio River Walk19.1 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Holiday Inn San Antonio Northwest, An IHG Hotel
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Average nightly price per month
Average nightly price