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Location is in the middle of nowhere, miles from the centre. "Breakfast included" is a coffee and a croissant. Not acceptable!
We have free breakfast, but we only get 2 very small croissant and a cup of coffe/tea., which was not enogh. We could buy normal breakfast for 5 euro, it was good, but we have allready paid for breakfast
Staff quite friendly. You can get a beer 24/7.
Location. Miles out in the middle of nowhere.
It was a horrible experience and I don't remember having stayed in a worse hotel than this ever in my life. The only good thing was a 4 hour day trip we took through the hotel where the guide Natalie was awesome, friendly and informative.
Room is very small, smelly, dirty and infested with insects. My son got bites and blisters all over. The sheets were stained, the bed had two single beds but they were really super single in size like really narrow and uncomfortable. The Tv in the room is 10 inch crt, YES YOU READ IT RIGHT, 10 INCH CRT from the 70s model. Our room charges included breakfast. The breakfast comprised of 2 bite sized croissants and 1 cup of coffee. Yes thats IT! But the WORST of all is the staff who are unbelievably rude. We had used the hotel pickup from the airport on our arrival. We asked them to add it to the room and we would pay during checkout. They agreed. But to our shock, on the 2nd evening after we came back to our room after an evening out, the reception staff refused to give us our keys and let us go up to our room until we paid for the Pick up! Totally bizarre! My son who is 3 yrs wanted to go to the bathroom and my husband said he would stay back to clear the pickup charges and just let our son and me go up to the room. But the staff refused and almost held us HOSTAGE until the card was swiped and the confirmation received. This was even more disgusting considering the payment for the entire stay had been paid in advance to the hotel. Also during our entire stay of 2 days there was no room cleaning done at all. We were somehow able to get some fresh towels and bed sheets after a lot of negotiation with the staff. I must add that none of the staff understand or speak a word of English so essentially you are left with negotiating and dealing with a rude unfriendly staff that doesn't even understand what you are saying. Overall its been the most horrifying experience till date at a hotel. In fact I still can't believe a hotel like this can exist.
Very nice and helpful staff with hassle free luggage storage
Located in Samara, Safari is within a 5-minute drive of Volga Region Museum of Railway Machinery and Mettalurg Stadium. This hotel is 3.6 mi (5.8 km) from IL-2 Monument and 5.2 mi (8.3 km) from ТРК Московский.
Make yourself at home in one of the 36 guestrooms featuring refrigerators. Bathrooms with showers are provided.
Be sure to enjoy recreational amenities including a sauna and a fitness center.
Satisfy your appetite at the hotel's coffee shop/café. Wrap up your day with a drink at the bar/lounge.
Business, Other Amenities
Featured amenities include wired Internet access (surcharge), dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
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based on 156 reviews
Things to know
- Professional service
- Clean rooms
- Fair breakfast prices
Policies vary by room type and provider.
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Most popular landmarks
- Mettalurg Stadium 2.4 km
- Space Museum 8.7 km
- Samara Beach 9.6 km
- Samarskaya Square 11.1 km
|Samara Kurumoch||33.4 km|