ibis Rouen Centre Champ-de-Mars

Great location, Nice walk to the town, clean hotel, staff are very friendly. Parking is €0.60 a hour which I think is very good as the car park is extremely safe

No negative comments

I am not a fan of Ibis and every time I have booked it, I did it because of convenience reasons. This time, I booked it because it was the only hotel offering 24 hours check-in as I was not certain at what time we could arrive. A month before our stay, I learned about the tragic accident of the chemical plant in the city, so I contacted the hotel to receive information about potential health risks. They took a lot of time to answer every question and concern, sending governmental links with scientific tests done in the area to assure me and my husband, we would not be at risk at all. When we arrived, the nice young receptionist, as well as all other workers, were very welcoming and did their best to make us feel comfortable so I have to thank you all once more for your kindness and understanding. I will always prefer private accommodation instead of a chain-branded hotel, but if we come back to your beautiful city, we would be pleased to stay here again. Their dedication and attentions did not end there: they even treat us with a bottle of cider and sweets in our room, which was for the price, fabulous. Not only due to their outstanding costumer service and support but also, because of its infrastructure. The hotel is just around the corner coming from the motorway, parking underground was safe, uncomplicated and cheap. The bathroom was a proper room and not the typical plastic cabin, as I know from Ibis Budget. In less than five minutes walking we reached the market square (weekly market with any imaginable local food/ French traditional food, clothes, flea-market area, visual art, music, an organic supermarket, and quality items of every sort) from where we started to roam around the lovely old city. Overall, we had a memorable day in Rouen and got the very best impression of its people. We thank again to the hotel team and wish them all a healthy and happy new year!

It’s clean. Nicely located. Spacious room. And good breakfast.

The air conditioner started to make loud noice during the night even though it was off. So got disturbed sleep one night.

The decoration, good but not suitable for hotel. 1984, George Orwell.