Tuscany Villas Rotorua
280 Fenton Street, Rotorua 3010, New Zealand
+64 7348 3500$128
Cheapest
rate per night
3.4
Poor
based on 1 review
About Tuscany Villas Rotorua
- Hotel RoomYou’ll have a private room with all the hotel’s amenities
- FreebiesThis stay includes Wi-Fi for free
Located in Fenton Street, this hotel is within 1 mi (2 km) of Racing Rotorua and Polynesian Spa. Whakarewarewa Hot Springs and Rotorua Golf Club are also within 1 mile (2 km).
Photos of Tuscany Villas Rotorua
Rooms available at Tuscany Villas Rotorua
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Amenities at Tuscany Villas Rotorua
- Outdoor pool
- Fitness centre
- Room service
- Free Wi-Fi
- Meeting/Banquet facilities
- Internet
- Parking
- Laundry service
- Laundry facilities
- 24-hour front desk
Services and conveniences
- Conference rooms
- Room service
- Meeting/Banquet facilities
- 24-hour front desk
Pool and spa
- Hot tub
- Outdoor pool
Accessibility and suitability
- Non-smoking rooms available
- Disabled access
Outdoor
- Terrace/Patio
- Garden
Laundry
- Laundry facilities
- Laundry service
Basics
- Free Wi-Fi
- Internet
Parking and transportation
- Parking
General
- Storage available
Fitness
- Fitness centre
Reviews of Tuscany Villas Rotorua
3.4
Based on 1 verified guest review
3.4Families
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Pros:Location.
Cons:I spend half my time traveling and have been to well over 60 countries. I’ve stayed in a wide range of accommodations, from hostels to 5 star hotels. Hands down, Tuscany Villas Motor Inn is bottom 5% in terms of customer experience/satisfaction by any measure across the range of accommodation types: My nephew was visiting from the US. Along with my son, the 3 of us went on a road trip from Auckland to Rotorua. I had booked the 7pm tour of Tamaki Maori Village(awesome) which ended at 10pm. We arrived at Tuscany Villas at around 10:30pm looking forward to a good night’s sleep after a long day. I called the number displayed on the front door which instructed guests arriving after hours to call reception. After a tense conversation, the receptionist reluctantly agreed to let us check into a room that I had already paid for. She said that someone would be there in about 10 minutes. After waiting in the car for about 15 minutes, I called her again. It turns out she was on premise the whole time! I was already irate that she made us wait in the car(it was cold) for 15 minutes when she was there all along. The receptionist finally showed up and appeared to be under the influence of a substance, whether alcohol and/or otherwise. Not quite the modicum of professionalism, this person slurred her words, couldn’t seem to grasp why I was upset, appeared physically off balanced and mentally confused. Despite her compromised state, she still managed to be rude and abrasive. The cleaning staff was rude. They pressured us to leave our room so they could clean even though we were booked in for that evening. Further, on the morning of checkout my nephew was unwell so I requested a late checkout for 1 additional hour to which the manager/owner replied with a curt “no”. I am a seasoned traveler who has visited much of the world. I’ve never been treated this way by a supposed 4-star rated establishment(bookings.com) Shame on the manager/owner of this establishment. I strongly recommend visitors to avoid Tuscan Villas at all cost. They will profoundly regret it! I hope the manager/owner makes systemic changes to Tuscan Villas’ operation.
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Location
280 Fenton Street, Rotorua 3010
What's nearby
- Polynesian Spa1.3 km
- Rotorua Museum of Art and History1.6 km
- Te Puia New Zealand Maori Arts and Crafts Institute1.6 km
- Springfield Golf Club1.7 km
- Redwoods Whakarewarewa Forest1.8 km
- Kuirau Park2 km
- Rotorua International Stadium2.8 km
- Skyline Rotorua5.1 km
- Rainbow Springs Kiwi Wildlife Park5.5 km
- Lake Rotorua7.4 km
- Lake Okareka9 km
- Zorb9.4 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 10:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
FAQs when booking at Tuscany Villas Rotorua
Tuscany Villas Rotorua is located at 280 Fenton Street, 1.4 km from the centre of Rotorua. Polynesian Spa is the closest landmark to Tuscany Villas Rotorua.
Check-in time is 14:00 and check-out time is 10:00 at Tuscany Villas Rotorua.
Yes, Tuscany Villas Rotorua offers free Wi-Fi.
No, Tuscany Villas Rotorua does not offer free parking.
No, Tuscany Villas Rotorua does not offer free airport shuttle service.
Tuscany Villas Rotorua is 7.1 km from Rotorua. Tuscany Villas Rotorua is 53.3 km from Tauranga.
Yes, Tuscany Villas Rotorua has a pool on-site.