The staff were incredibly helpful and friendly and gave us some great suggestions of were to go in Rome.
the room was nice and clean>
the location wasnt great, it was near the metro but that was the best thing about it.
The friendly and helpful staff especially those manning reception
Our first room was fairly noisy but staff were very helpful in relocating us to a quieter room
1. The staff are very friendly, helpful and speak English well. 2. The room is good and clean. 3. It's not too far away from tube station. 4. It's quiet at night. 5. There are many good restaurants in the area.
1. Breakfast is too simple. 2. The speed of Internet is not good enough.
Friendly and helpful staff at the reception, good location with easy acccess to the city centre, room was being kept clean every day, breakfast was not very rich but ok.
Hot water took way too long to warm up. No free wifi at the room.
Very friendly staff, who spoke English. Although room was not on the large side it was perfectly adequate for our needs and spotlessly clean. Nice touch to have the towels changed each day, so often this doesn't happen.
Only downside was difficulty in finding it and then when we did we couldn't locate the entrance. But that may say something about our map reading abilities!
Very, the staff was beyond polite, always ready to help, good localization.
Convenience to Rome. Breakfast was good and included, you get 1 croissant but you can ask for another. Fridge for general use in the room. Hotel staff were pleasant and happy to help/give advice. Internet hotel rate was good and reflects accommodation but had to book 3 days direct with hotel and thought rate was too high for facilities offered, but due to location convenience to family had to book.
There were no tea/coffee making facilities in the room but there were ample cafe/bars right by the hotel offering local prices.
Hotel Derby was located in a quiet residential neighbourhood with easy access to the rest of the city by Metro. The hotel staff were very pleasant and helpful. We have travelled extensively in more than seventy countries and for many years we have tried to avoid booking rooms in the main tourist areas.
The hotel is conveniently close to the metro stop (10 minutes on foot) in a relatively quite neighborhood. My single room was very small, but clean and well furnished. Staff was competent, and buffet breakfast - albeit limited with regards to selection of food and beverages - was of good quality.
Policies vary by room type and provider.