It's getting old.
They upgraded me to a decent size room. The room they attempted to place me in was not a King size bed as I had purchased and was unacceptably small.
They did not have the room I reserved. There is no shop inside the hotel, although they advertise once. The parking garage is cavernous and too long of a walk, although they valet for the the same rate.
Located between trendy Barra da Tijuca and famed Ipanema Beach, our extravagant, full-service resort offers extensive business facilities in a tropical setting. Let our complimentary shuttle take you to area beaches, Leblon, and Rio Sul’s shops. The renovated Sheraton Grand Rio Hotel & Resort is the city’s only beachfront resort with an extensive recreational area, spa, and amenities. Its lush, landscaped grounds are set above a white-sand beach fronting the tropical South Atlantic and flanked by towering mountains. Our 538 guest rooms and suites feature comfortable Sheraton Signature Sleep Experience beds as well as private balconies overlooking the sea. Club Level accommodations include access to the Sheraton Club Lounge and an exclusive area for breakfast.
Based on 3,595 reviews
Value for money
Policies vary by room type and provider.
Enter the email associated with your account in the field below and we'll email you a link to reset your password.
Please check your email for a link to reset your password.