Stay away from this area
The staff is great
The area is seedy and the other guests who stay at this hotel aren't people you want young children to be around.
Hotel staff was friendly.
The room was not very pleasant. A bit dusty.
Nice hotel and very pleasantly surprised by the breakfast variety. Although I'm not a fun of the style my wife loved the "lodge style" feeling of the hallways and rooms. Somewhat unique architectural design.
They cut of my room and building access key 15 minutes before the official noon check out, as I was transporting my luggage from the room to the car thus locking me out of the building (I was in their second building, which is not staffed at the lobby apparently). Therefore access to the building and the room is card access only. I had to call my wife and ask her to bring out the rest of the luggage since I couldn't get back in. It was either that or have to walk back to the main lobby in a different building and ask them to reactivate my card. Also while this is not the hotels fault I'm not impressed by the fact that you pay three tolls to get from downtown Richmond to the hotel
This hotel occupies a beautiful old brick building. We appreciated the choice of a decent hotel with comfortable beds that is also pet friendly - thank you Best Western. Staff is kind, helpful and breakfast choices good.
Found 2 live roaches in my room. Notified staff who were willing to relocate however no other rooms were available. Suggested construction workers were likely culprits for bringing bugs into room.
Clean room great breakfast
Lady checking us in was little rude other than that other staff was very nice
OK not great.
It was clean and functional. Wake up call came on time.
Outside entrance not locked at night, needs renovation, old noisy window AC units.
The room was clean and spacious and the bed was very comfortable!
We could easily hear people talking in the next room.
Good bang for your buck
Easy and good
There are two buildings
Nice public spaces
Continental breakfast was GREAT!!!
In town for a wedding. Booked 3 rooms for extended family. Well pleased with rooms especially double queen w/sleeper. Breakfast was very good and above typical fare.
Welcome to the Best Western Plus Governor's Inn! Come experience what our beautiful city has to offer. We are sure that you will not be disappointed. From Civil War Tours to specialty Museums and Expos, the history is rich near and around our Richmond hotel; making it easy for guest to enjoy the vacation of a lifetime. At our Richmond hotel, the best in the region is minutes away, like the Virginia State Capital, Monument Avenue, Canal Walk, Cary Street, Shockoe Bottom and of course Downtown Richmond. Richmond International Raceway is known for hosting Nascar, which is a speed lovers paradise. Do not forget the events held at the Virginia Commonwealth University and University of Richmond that take place all year round and offer a little something for everybody. The Governor's Inn Hotel mixes the best in hospitality with key locations. From Sportsplex to the Chesterfield Indoor Aquatic Center, it is fun for the whole family just minutes away from this Best Western Plus. The Edgar Allen Poe Museum is a must-stop-and-see, along with the numerous monuments of historical figures to see such as Robert E. Lee and Jefferson Davis. You can create your own historical journey and still have plenty of time left over for Dining and Shopping. When looking for a Richmond hotel that really has it all, you need to consider the highlighted amenities that our hotel has to offer; such as a Luxury Bedding Package and Complimentary Deluxe Hot Breakfast. Start your day with hot eggs, sausage and a waffle maker so that you can make your own waffles just like at home; as well as other breakfast favorites. We want you to make the most of your vacation whether it is going to the Chesterfield County Fair or the Metro Richmond Zoo, you are sure to have a great start to the day. To give you the feel of a home away from home atmosphere, we offer you a Fitness Room, Seasonal Outdoor Pool, Business Center and Free Wi-Fi. Come experience outstanding Customer Service with our staff today!
Based on 801 reviews
Value for money
Bar and Beverages
Policies vary by room type and provider.