We love this place. Great location too
3 stars
Whitney Peak Hotel Reno, Tapestry Collection by Hilton
Photos of Whitney Peak Hotel Reno, Tapestry Collection by Hilton
Overview
Offering a sauna, Whitney Peak Hotel is situated in Reno and is a brief walk from Club Cal Neva, Riverside Hotel and the Pioneer Center for the Performing Arts. It is located a 15-minute car ride from Reno Tahoe International Airport and an airport transfer is provided for guests.
The hotel has been recently refurbished and offers a 24-hour reception, a concierge and free Wi-Fi. A gym is available to those wanting to keep up their exercise regimes while away.
The rooms offer a flat-screen TV, an in-room safe and a coffee maker. They have air conditioning and come with a desk and an alarm clock.
Whitney Peak Hotel features a conveniently located on-site café. Alternatively, there are plenty of eating options nearby.
The hotel's position allows guests easy access to all local tourist attractions by foot. It is only a short stroll from Reno Amtrak Station.
Latest deals for Whitney Peak Hotel Reno, Tapestry Collection by Hilton
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Whitney Peak Hotel Reno, Tapestry Collection by Hilton
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
- Business centre
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Coffee shop
Services and conveniences
- ATM on-site
- Business centre
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- 24-hour front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Hypoallergenic
- Allergy-free room
- No smoking
Parking and transportation
- EV charging station
- Parking
- Airport shuttle
- Valet parking
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Things to do
- Gift shop
- Golf
- Evening entertainment
General
- Telephone
- Privacy curtain
- Storage available
Bathroom
- Hairdryer
- Bathrobe
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Bedroom
- Alarm clock
Fitness
- Fitness centre
Spa
- Sauna
Reviews of Whitney Peak Hotel Reno, Tapestry Collection by Hilton
8.2
Very good
1525 verified ratings
Wonderful
832
Very good
256
Good
155
Okay
91
Fair
77
Mediocre
44
Poor
70
Summary of reviews
Guests say
Guests appreciated the great location and cleanliness of the hotel, along with comfortable beds and nice amenities. However, many reviews highlighted poor service, with complaints about unfriendly staff, long wait times, and inadequate follow-through on guest requests. The restaurant and certain facilities did not meet expectations, leading to an overall mixed experience.AI-generated from customer reviews
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Score by provider
8.2 out of 10
1056 reviews
8.3 out of 10
154 reviews
8.6 out of 10
26 reviews
8.3 out of 10
32 reviews
All reviews
Pros (+) Bed was super comfy
Cons (-) Location, scratchy parking and commute to get to hotel from parking lot.
Cons (-) We were told the sauna and steam was available to us, but when we found it were told we couldn’t be there and it was closed. I also did not know it was a pet friendly hotel thinking that the rooms would smell but they did not. In saying that I’m hoping they keep a section of the hotel without pets
Pros (+) Loved the finishes on the walls... but the decor doesn’t hit the cool factor :/ The read initially comes across as trending woodsy industrial... but the silk trees in the big wood pots- they need to go. I suggest, put in real pine trees in huge containers. And use real flowers... the fresh scents of woods and flowers is essential to this kind of hotel. The staff was very friendly very helpful. Din...
Cons (-) The dining menu was great... but need some cushion chairs- There is a room divider made up of wood logs- cool look but when I sat nearby for breakfast... the smell of moldy dampness pervaded the air... fix that- and fix the rickety rocking tables. Get an auto door opener at your Entry way—- or a handicap door opener. Get better seating in lobby. Those leather chairs...dysfunctional too low hung- -...
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Pros (+) The rooms are very nicely decorated and functional. It's a fantastic concept and has a wonderful feeling (except the odd red lights in the hallways) and could be so perfect with some management. The evening ladies (Matina and ?) running the concierge lounge were fantastic, friendly, area knowledgeable and very accommodating. Too bad they don't run the whole place, it would be a much nicer experien...
Cons (-) Never once saw a manager in 4 days. Poorly poorly managed. No one seemed to know what was going on or who was in charge. Housekeeping was awful..awful. Asked for extra blankets and were told by one they didn't have any. The never replaced our towels and never refilled our coffee pods or glass ware. Dirty sheets and towels piled down hallways for hours. Disgusting. We had to walk over mounds of dir...
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Pros (+) Very clean property, friendly staff, great location and nicely decorated.
Cons (-) Slow elevators
Pros (+) Location and absence of casino.
Cons (-) Air conditioning poor. None in hallways. Minimally acceptable in room. Would not stay here again in summer months.
Pros (+) Hipster vibe, very friendly staff, downtown location, clean, good beds and sheets, nice big room. They are trying hard, with some good ideas. And some room for improvement. Stay here...give them the benefit of the doubt...enjoy the quirkiness.
Cons (-) 1. The restaurant and bar and room service closes at 9pm...10 pm... on the weekends. Seriously??? 2. There was not a guide to the hotel included in the room. A rock climbing gym that is the entire 2nd floor and one whole face of the building...kinda cool...but explain it to me. How's it work? Other services? 3. The menu under the glass top of the night table...really? Pretty cheesy. Put the menu i...
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Pros (+) Clean non smoking and no casino with reasonable rate
Cons (-) No swimming pool
Pros (+) Loved almost everything about the hotel except it was a little pricey for the amenities it provides. Price is relative to surrounding hotels, but it seems to offer less overall unless you pay even more extra to access "Club Level" amenities.
Cons (-) Tried to eat dinner at Roundabout Grill, which is the restaurant located at the hotel, but order was taken incorrectly after being asked about it twice, so the wrong food was brought out then it took an extra 20+ minutes to get the correct food. The staff was very kind and accommodating in trying to correct the mistake, but due to time constraints with other activities, I was forced to ask for a r...
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Location
255 North Virginia Street, Reno, NV 89501
What's nearby
- The Montage Reno34 m
- Club Cal Neva139 m
- Reno Events Center355 m
- Riverside Hotel368 m
- Cathedral of Saint Thomas Aquinas384 m
- Pioneer Center for the Performing Arts0.4 km
- National Automobile Museum0.5 km
- Nevada-California-Oregon Railroad Depot0.5 km
- Nevada-California-Oregon Railway Locomotive House and Machine Shop0.5 km
- Twaddle Mansion0.6 km
- Lear Theater0.7 km
- Nevada Museum of Art0.8 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Whitney Peak Hotel Reno, Tapestry Collection by Hilton
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See most recommended stays in RenoGood to know
Value for money | 8.0 |
|---|---|
Distance to city centre | 0.2 km |
Nearest airport | Reno |
Distance to airport | 4.2 km |
Everything you need to know for your stay in Reno
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