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Mercure Queenstown Resort
4 stars

Mercure Queenstown Resort

Sainsbury Road Fernhill Private Bag 50071, Queenstown 9300, New Zealand
Queenstown, New Zealand
See location+64 3442 6600
From
$174
Cheapest

rate per night

8.1
Very good
based on 1864 reviews
1,864 reviews
Room type
Provider
Nightly total
Superior room
Double room
Queen room

Photos of Mercure Queenstown Resort

Overview

Rating

Located a short drive from Queenstown Gardens, Mercure Queenstown Resort provides modern accommodation in Queenstown. It offers 3-star accommodation and views of the lake.

This themed hotel provides an in-house gym, a Jacuzzi and an outdoor heated pool. Guests can try out the recreational facilities available, such as a sauna, a BBQ/picnic area and a bowling alley. It also features outdoor tennis courts, 24-hour room service and a shop where travel necessities can be purchased.

Mercure Queenstown Resort has 148 rooms, all of which are equipped with a range of facilities to ensure a comfortable stay. Hot drinks can be brewed with complimentary tea and coffee supplies.

The hotel's on-site restaurant, Vista, is a popular spot to enjoy a meal. In the evening, guests are welcome to wind down in the cosy lounge bar.

Mercure Queenstown Resort provides easy access to Skycity Queenstown. Queenstown Hill is also a quick drive from the property.

Rating
8.1
Very good
Based on 1,864 verified guest reviews

Latest deals for Mercure Queenstown Resort

Mon 24/3
Tue 25/3
Superior room
1 king bed
2 queen beds
1 king bed
King room
1 king bed
1 king bed
1 king bed
Double room
2 double beds
2 double beds
2 double beds
Standard Room
1 king bed
2 double beds
2 double beds
Queen room
2 queen beds
2 queen beds
2 queen beds
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Mercure Queenstown Resort

  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business centre

Dining

  • Wine glasses
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

Things to do

  • Eco tourism
  • Beach access
  • Bicycle hire
  • Casino
  • Canoeing
  • Cycling
  • Scuba diving
  • Diving
  • Snorkelling
  • Skiing
  • Horse riding
  • Mini-golf
  • Bowling
  • Hiking

Services and conveniences

  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

General

  • Window
  • Family rooms
  • Garden view
  • Inner courtyard view
  • Lake view
  • Mountain view
  • Pool view
  • Ski storage
  • Storage available
  • River view
  • Soundproof rooms
  • Telephone
  • Carpeted

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • No smoking
  • Lowered sink
  • Designated smoking area
  • Disabled access
  • Roll-in shower
  • Lift
  • Shower chair
  • Accessible by lift
  • Toilet with grab rails

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Sauna

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • Shared lounge/TV area
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet

Bedroom

  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Parking and transportation

  • Parking
  • Private parking
  • Airport shuttle

Outdoor

  • Garden
  • Terrace/Patio

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre
  • Tennis

Reviews of Mercure Queenstown Resort

8.1
Very good
1864 verified ratings
Wonderful
768
Very good
385
Good
315
Okay
166
Fair
122
Mediocre
48
Poor
60

Summary of reviews

Guests say
Overall, guests appreciated the stunning location of the hotel, with beautiful views of the mountains and proximity to Queenstown. Many found the staff friendly and enjoyed the clean accommodations. However, there were notable complaints about the service, particularly regarding unfulfilled requests and responsiveness of the front desk. Cleanliness was a highlight for several guests, but some felt that improvements could be made, especially in terms of food options and amenities.
AI-generated from customer reviews
Location9 out of 10
Cleanliness8.5 out of 10
Service3 out of 10
Sort by:Most recent

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Location

Sainsbury Road Fernhill Private Bag 50071, Queenstown 9300

What's nearby

  • Bob's Peak1.6 km
  • Lasseters Wharf Casino1.6 km
  • TSS Earnslaw Steamship1.7 km
  • Queenstown Gardens1.7 km
  • Skyline Queenstown1.8 km
  • Kiwi and Birdlife Park1.8 km
  • Queenstown Beach1.9 km
  • Skycity Queenstown Casino1.9 km
  • Ivan Clarke Gallery1.9 km
  • Queenstown CBD2.1 km
  • Skippers Canyon7 km
  • Cecil Peak7.9 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Mercure Queenstown Resort

Low season

June

High season

December

Average price (weeknight)

$365

Average price (weekend night)

$284
Cheapest month to stay with an average 40% drop in price.
Most expensive month to stay with an average 114% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Mercure Queenstown Resort

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Mercure Queenstown Resort

  • If you’re after a cheap room at Mercure Queenstown Resort, then you should consider staying during the low season. The cheapest deals can generally be found in June and October.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Mercure Queenstown Resort, plan to stay on a Thursday or Friday. The most expensive day is usually Tuesday.
  • The cheapest price a room at Mercure Queenstown Resort was booked for on KAYAK in the last 2 weeks was $323, while the most expensive was $323.
  • How long should you stay at Mercure Queenstown Resort? KAYAK users usually book their rooms here for 2 days.
See more tips

FAQs when booking at Mercure Queenstown Resort

  • Where is Mercure Queenstown Resort located?

    Mercure Queenstown Resort is located at Sainsbury Road Fernhill Private Bag 50071 in Fernhill, 2 km from the centre of Queenstown. Bob's Peak is the closest landmark to Mercure Queenstown Resort.

  • When is check-in time and check-out time at Mercure Queenstown Resort?

    Check-in time is 14:00 and check-out time is 11:00 at Mercure Queenstown Resort.

  • Does Mercure Queenstown Resort offer free Wi-Fi?

    Yes, Mercure Queenstown Resort offers free Wi-Fi.

  • How far is Mercure Queenstown Resort from the airport?

    Mercure Queenstown Resort is 8.3 km from Queenstown Intl. Mercure Queenstown Resort is 154.9 km from Invercargill.

  • Does Mercure Queenstown Resort have a pool?

    Yes, Mercure Queenstown Resort has a pool on-site.

  • How does KAYAK find such great Mercure Queenstown Resort hotel deals?

    KAYAK scours the web for all room deals available at Mercure Queenstown Resort in Queenstown and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Mercure Queenstown Resort and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Mercure Queenstown Resort.

See more FAQs

Nearby hotels and places to stay

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Heritage Queenstown8.3 Excellent (2,609 reviews)0.34 kmOutdoor pool, Indoor pool, Fitness centre$242+
4-star hotel
Kamana Lakehouse8.8 Excellent (2,079 reviews)0.4 kmRestaurant, Bar/Lounge, Room service$282+
4-star hotel
Dh Lakeview Villa7.2 Good (6 reviews)0.48 kmWi-Fi, Coffee machine, Cable or satellite TV$560+
Rental
Black Diamond Luxury0.03 kmBalcony, air-conditioned, barbecue$538+
4-star hotel
Heritage Queenstown8.3 Excellent (2,609 reviews)0.34 kmOutdoor pool, Indoor pool, Fitness centre$242+
4-star hotel
Kamana Lakehouse8.8 Excellent (2,079 reviews)0.4 kmRestaurant, Bar/Lounge, Room service$282+
4-star hotel
Dh Lakeview Villa7.2 Good (6 reviews)0.48 kmWi-Fi, Coffee machine, Cable or satellite TV$560+
Rental
Falcon's View Queenstown9 Excellent (504 reviews)0.24 kmLake view, Mountain view, Balcony$190+
4-star hotel
Kamana Lakehouse8.8 Excellent (2,079 reviews)0.4 kmRestaurant, Bar/Lounge, Room service$282+
4-star hotel
Heritage Queenstown8.3 Excellent (2,609 reviews)0.34 kmOutdoor pool, Indoor pool, Fitness centre$242+
4-star hotel
Dh Lakeview Villa7.2 Good (6 reviews)0.48 kmWi-Fi, Coffee machine, Cable or satellite TV$560+
Rental
Whakata on Whitbourn10 Excellent (2 reviews)0.34 kmKitchen, air-conditioned, Washing machine$1,727+

Good to know

Value for money

7.7

Distance to city centre

2.0 km

Nearest airport

Queenstown Intl

Distance to airport

8.3 km