Hotel Citadelle

3 stars
4800 Boulevard Wilfrid-Hamel, Québec City, QC, Canada
Québec City, Canada
6.9
Okay
based on 1459 reviews
1,459 reviews
Tue 11/11
-
Wed 12/11
1 room, 2 guests
Deals from
$116
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
$116
Superior room
$124
Queen room
$130
30 more Hotel Citadelle deals
30 more Hotel Citadelle deals
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Boasting a Jacuzzi, Hotel Citadelle is situated in Quebec City and offers comfortable accommodation. It also provides on-site parking and Aquarium du Quebec, Universite Laval and Laval University are a short car trip away.

A 24-hour reception, luggage storage and an atm/cash machine are just some of the available services at the hotel. Wi-Fi is also provided.

Rooms at Hotel Citadelle are comfortable and offer a refrigerator, a microwave and a dishwasher. They are also equipped with a hair dryer and an oven.

The area around the hotel has a variety of restaurants and cafés. The La Citadelle de Quebec, Ice Hotel and Parliament Building can be easily accessed by car.

6.9
Okay rating
Based on 1,459 verified guest reviews

Latest deals for Hotel Citadelle

Tue 11/11
Wed 12/11
Deluxe room
1 king bed
$243
nightly with fees
1 king bed
$408
nightly with fees
Standard Room
bed type unknown
$116
nightly with fees
bed type unknown
$117
nightly with fees
bed type unknown
$117
nightly with fees
King room
bed type unknown
$241
nightly with fees
bed type unknown
$258
nightly with fees
bed type unknown
$258
nightly with fees
Superior room
1 king bed
$124
nightly with fees
1 king bed
$134
nightly with fees
1 king bed
$134
nightly with fees
Double room
bed type unknown
$139
nightly with fees
2 double beds
$149
nightly with fees
bed type unknown
$155
nightly with fees
Queen room
bed type unknown
$130
nightly with fees
bed type unknown
$141
nightly with fees
bed type unknown
$145
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hotel Citadelle

  • Free Wi-Fi
  • Tea/coffee maker
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Internet
  • Hairdryer

Basics

  • Free Wi-Fi
  • Mobile hotspot device
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Pyjamas
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

Kitchen

  • Wine glasses
  • Electric kettle
  • Shared kitchen
  • Dishwasher
  • Oven
  • Microwave
  • Stovetop
  • Tea/coffee maker
  • Toaster
  • Refrigerator
  • Dining area
  • Kitchen

Bathroom

  • Shared bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Spa bath
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Accessibility and suitability

  • Entire unit located on ground floor
  • Disabled access
  • Lift
  • Accessible parking
  • Allergy-free room
  • No smoking
  • Non-feather pillow
  • Private entrance

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Air purifiers
  • Guest accommodation is disinfected between stays

General

  • Family rooms
  • Seating area
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Storage available

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Services and conveniences

  • ATM on-site
  • Wake-up service
  • Key access
  • Key card access
  • 24-hour front desk

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Dining

  • Food can be delivered to guest accommodation
  • Vending machine (drinks)
  • Dining table

Workspace

  • Fax/photocopying
  • Desk

Pool and spa

  • Hot tub

Parking and transportation

  • Free parking

Outdoor

  • Outdoor dining area

Laundry

  • Iron and ironing board

Reviews of Hotel Citadelle

6.9
Okay
1459 verified ratings
Wonderful
325
Very good
284
Good
311
Okay
175
Fair
168
Mediocre
63
Poor
133

Summary of reviews

Guests say
Guests generally appreciated the friendly staff and convenient location of the hotel. However, many expressed concerns about cleanliness, with reports of dust and cobwebs in the rooms. The comfort of the beds was also a common issue, with several guests finding them too soft. Additionally, amenities such as the TV and Wi-Fi were frequently mentioned as not functioning properly, detracting from the overall experience.
AI-generated from customer reviews
Location9 out of 10
Service8.5 out of 10
Cleanliness3.5 out of 10
Bed Comfort3 out of 10
Amenities2.5 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

All reviews

6.0
Okay
Lizzy Wei, Jun 2016
Cons (-) There seem to be hotel rooms and motel rooms at the same facility. The pics online were of nice hotel rooms but the room we stayed in was a motel next to the main building, the floor was sticky and furniture was bare minimum. It was very cheap, though, so you get what you pay for.

Location

4800 Boulevard Wilfrid-Hamel, Québec City, QC

What's nearby

  • Les Galeries de la Capitale3.6 km
  • PEPS4.4 km
  • Laval University4.8 km
  • Laurier Quebec4.9 km
  • Aquarium du Quebec6.7 km
  • Cartier-Brebeuf National Historic Site7 km
  • Quebec City Armoury8.6 km
  • Parliament Building8.6 km
  • Price Building9 km
  • Ursulines de Quebec Museum9.1 km
  • Citadelle of Quebec9.1 km
  • La Maison Simons9.1 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
License number: 063070, 2026-07-31

Essential information about Hotel Citadelle

Low season

High season

Average price (weeknight)

June
June
$122
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Hotel Citadelle

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel Citadelle

  • Where is Hotel Citadelle located?

    Hotel Citadelle is located at 4800 Boulevard Wilfrid-Hamel in Duberger-Les Saules, 8.6 km from the centre of Québec City. Les Galeries de la Capitale is the closest landmark to Hotel Citadelle.

  • When is check-in time and check-out time at Hotel Citadelle?

    Check-in time is 15:00 and check-out time is 11:00 at Hotel Citadelle.

  • Does Hotel Citadelle offer free Wi-Fi?

    Yes, Hotel Citadelle offers free Wi-Fi.

  • Does Hotel Citadelle offer free parking?

    Yes, Hotel Citadelle offers free parking.

  • How far is Hotel Citadelle from the airport?

    Hotel Citadelle is 5 km from Québec City.

  • How does KAYAK find such great Hotel Citadelle hotel deals?

    KAYAK scours the web for all room deals available at Hotel Citadelle in Québec City and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Citadelle and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Citadelle.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
Repotel Henri IV Québec7.8 Good (3,628 reviews)0.48 kmWi-Fi, Tea/coffee maker, Coffee machine$152+
2-star hotel
Hôtel Motel Le Gite5.7 Okay (1 review)0.58 kmWi-Fi, Free toiletries$133+
3-star hotel
Quality Inn8.2 Excellent (2,548 reviews)0.9 kmIndoor pool, Fitness centre, Free Wi-Fi$177+
2-star hotel
9% cheaper
Hotel & Motel le Luxembourg
5.4 Okay (642 reviews)0.92 kmBar/Lounge, Free Wi-Fi, Business centre$110+

Cheapest

See cheapest stays in Québec City
2-star hotel
9% cheaper
Hotel & Motel le Luxembourg
5.4 Okay (642 reviews)0.92 kmBar/Lounge, Free Wi-Fi, Business centre$110+
2-star hotel
Hôtel Motel Le Gite5.7 Okay (1 review)0.58 kmWi-Fi, Free toiletries$133+
2-star hotel
Hotel & Suites Monte-Cristo
7.6 Good (2,470 reviews)1.04 kmWi-Fi, Free parking, Wi-Fi available in all areas$133+
3-star hotel
Repotel Henri IV Québec7.8 Good (3,628 reviews)0.48 kmWi-Fi, Tea/coffee maker, Coffee machine$152+

Most recommended

See most recommended stays in Québec City
3-star hotel
Quality Inn8.2 Excellent (2,548 reviews)0.9 kmIndoor pool, Fitness centre, Free Wi-Fi$177+
3-star hotel
Repotel Henri IV Québec7.8 Good (3,628 reviews)0.48 kmWi-Fi, Tea/coffee maker, Coffee machine$152+
2-star hotel
Hotel & Suites Monte-Cristo
7.6 Good (2,470 reviews)1.04 kmWi-Fi, Free parking, Wi-Fi available in all areas$133+
2-star hotel
Hôtel Motel Le Gite5.7 Okay (1 review)0.58 kmWi-Fi, Free toiletries$133+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.1
8.6 km
Québec City
5.0 km

Everything you need to know for your stay in Québec City

Complete your trip to Québec City

Car rentals in Québec City
Hotels in Québec City

Not what you’re looking for? Find thousands of other hotels, flights, car hires and package deals with KAYAK.