Hotel Citadelle

3 stars
4800 Boulevard Wilfrid-Hamel, Québec City, QC, Canada
Québec City, Canada
6.8
Okay
based on 1465 reviews
1,465 reviews
Fri 19/12
-
Sat 20/12
1 room, 2 guests
Deals from
$112
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
$112
Superior room
$121
Queen room
$127
28 more Hotel Citadelle deals
28 more Hotel Citadelle deals
Photos of Hotel Citadelle
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Boasting a Jacuzzi, Hotel Citadelle is situated in Quebec City and offers comfortable accommodation. It also provides on-site parking and Aquarium du Quebec, Universite Laval and Laval University are a short car trip away.

A 24-hour reception, luggage storage and an atm/cash machine are just some of the available services at the hotel. Wi-Fi is also provided.

Rooms at Hotel Citadelle are comfortable and offer a refrigerator, a microwave and a dishwasher. They are also equipped with a hair dryer and an oven.

The area around the hotel has a variety of restaurants and cafés. The La Citadelle de Quebec, Ice Hotel and Parliament Building can be easily accessed by car.

6.8
Okay rating
Based on 1,465 verified guest reviews

Latest deals for Hotel Citadelle

Fri 19/12
Sat 20/12
Double room
bed type unknown
$130
nightly with fees
2 double beds
$145
nightly with fees
bed type unknown
$151
nightly with fees
Standard Room
bed type unknown
$112
nightly with fees
bed type unknown
$113
nightly with fees
bed type unknown
$114
nightly with fees
Queen room
bed type unknown
$127
nightly with fees
bed type unknown
$130
nightly with fees
bed type unknown
$130
nightly with fees
Deluxe room
1 king bed
$237
nightly with fees
1 king bed
$399
nightly with fees
King room
bed type unknown
$235
nightly with fees
bed type unknown
$252
nightly with fees
bed type unknown
$257
nightly with fees
Superior room
1 king bed
$121
nightly with fees
1 king bed
$130
nightly with fees
1 king bed
$131
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hotel Citadelle

  • Free Wi-Fi
  • Tea/coffee maker
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Internet
  • Hairdryer

Basics

  • Free Wi-Fi
  • Mobile hotspot device
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Pyjamas
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

Kitchen

  • Wine glasses
  • Electric kettle
  • Shared kitchen
  • Dishwasher
  • Oven
  • Microwave
  • Stovetop
  • Tea/coffee maker
  • Toaster
  • Refrigerator
  • Dining area
  • Kitchen

Bathroom

  • Shared bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Spa bath
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Accessibility and suitability

  • Entire unit located on ground floor
  • Disabled access
  • Lift
  • Accessible parking
  • Allergy-free room
  • No smoking
  • Non-feather pillow
  • Private entrance

General

  • Family rooms
  • Seating area
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Storage available

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security

Services and conveniences

  • ATM on-site
  • Wake-up service
  • Key access
  • Key card access
  • 24-hour front desk

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Dining

  • Food can be delivered to guest accommodation
  • Vending machine (drinks)
  • Dining table

Workspace

  • Fax/photocopying
  • Desk

Pool and spa

  • Hot tub

Parking and transportation

  • Free parking

Outdoor

  • Outdoor dining area

Laundry

  • Iron and ironing board

Reviews of Hotel Citadelle

6.8
Okay
1465 verified ratings
Wonderful
326
Very good
285
Good
312
Okay
175
Fair
168
Mediocre
63
Poor
136

Summary of reviews

Guests say
Guests had mixed experiences at the hotel. While some praised the friendly staff and good location, many others expressed dissatisfaction with the cleanliness of the rooms and the quality of service. Issues such as misleading room pictures and poor customer service were frequently mentioned.
AI-generated from customer reviews
Location9 out of 10
Cleanliness0.5 out of 10
Service0 out of 10
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All reviews

6.0
Okay
Lizzy Wei, Jun 2016
Cons (-) There seem to be hotel rooms and motel rooms at the same facility. The pics online were of nice hotel rooms but the room we stayed in was a motel next to the main building, the floor was sticky and furniture was bare minimum. It was very cheap, though, so you get what you pay for.

Location

4800 Boulevard Wilfrid-Hamel, Québec City, QC

What's nearby

  • Les Galeries de la Capitale3.6 km
  • PEPS4.4 km
  • Laval University4.8 km
  • Laurier Quebec4.9 km
  • Aquarium du Quebec6.7 km
  • Cartier-Brebeuf National Historic Site7 km
  • Quebec City Armoury8.6 km
  • Parliament Building8.6 km
  • Price Building9 km
  • Ursulines de Quebec Museum9.1 km
  • Citadelle of Quebec9.1 km
  • La Maison Simons9.1 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
License number: 063070, 2026-07-31

Essential information about Hotel Citadelle

Low season

High season

Average price (weeknight)

June
June
$119
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Hotel Citadelle

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel Citadelle

  • Where is Hotel Citadelle located?

    Hotel Citadelle is located at 4800 Boulevard Wilfrid-Hamel in Duberger-Les Saules, 8.6 km from the centre of Québec City. Les Galeries de la Capitale is the closest landmark to Hotel Citadelle.

  • When is check-in time and check-out time at Hotel Citadelle?

    Check-in time is 15:00 and check-out time is 11:00 at Hotel Citadelle.

  • Does Hotel Citadelle offer free Wi-Fi?

    Yes, Hotel Citadelle offers free Wi-Fi.

  • Does Hotel Citadelle offer free parking?

    Yes, Hotel Citadelle offers free parking.

  • How far is Hotel Citadelle from the airport?

    Hotel Citadelle is 5 km from Québec City.

  • How does KAYAK find such great Hotel Citadelle hotel deals?

    KAYAK scours the web for all room deals available at Hotel Citadelle in Québec City and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Citadelle and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Citadelle.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
Repotel Henri IV Québec7.8 Good (3,654 reviews)0.48 kmWi-Fi, Tea/coffee maker, Coffee machine$125+
2-star hotel
1% cheaperHôtel Motel Le Gite5.7 Okay (1 review)0.57 kmWi-Fi, Free toiletries$118+
3-star hotel
Quality Inn8.2 Excellent (2,573 reviews)0.9 kmIndoor pool, Fitness centre, Free Wi-Fi$166+
2-star hotel
13% cheaper
Hotel & Motel le Luxembourg
5.4 Okay (640 reviews)0.92 kmBar/Lounge, Free Wi-Fi, Business centre$104+

Cheapest

See cheapest stays in Québec City
2-star hotel
13% cheaper
Hotel & Motel le Luxembourg
5.4 Okay (640 reviews)0.92 kmBar/Lounge, Free Wi-Fi, Business centre$104+
2-star hotel
1% cheaperHôtel Motel Le Gite5.7 Okay (1 review)0.57 kmWi-Fi, Free toiletries$118+
3-star hotel
Repotel Henri IV Québec7.8 Good (3,654 reviews)0.48 kmWi-Fi, Tea/coffee maker, Coffee machine$125+
2-star hotel
Hotel & Suites Monte-Cristo
7.6 Good (2,485 reviews)1.04 kmWi-Fi, Free parking, Wi-Fi available in all areas$130+

Most recommended

See most recommended stays in Québec City
3-star hotel
Quality Inn8.2 Excellent (2,573 reviews)0.9 kmIndoor pool, Fitness centre, Free Wi-Fi$166+
3-star hotel
Repotel Henri IV Québec7.8 Good (3,654 reviews)0.48 kmWi-Fi, Tea/coffee maker, Coffee machine$125+
2-star hotel
Hotel & Suites Monte-Cristo
7.6 Good (2,485 reviews)1.04 kmWi-Fi, Free parking, Wi-Fi available in all areas$130+
2-star hotel
1% cheaperHôtel Motel Le Gite5.7 Okay (1 review)0.57 kmWi-Fi, Free toiletries$118+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.1
8.6 km
Québec City
5.0 km

Everything you need to know for your stay in Québec City

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