Hotel Citadelle

3 stars
4800 Boulevard Wilfrid-Hamel, Québec City, QC, Canada
Québec City, Canada
7.0
Good
based on 1431 reviews
1,431 reviews
Thu 25/9
-
Fri 26/9
1 room, 2 guests
Deals from
$110
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
$110
Superior room
$118
Queen room
$123
32 more Hotel Citadelle deals
32 more Hotel Citadelle deals
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Boasting a Jacuzzi, Hotel Citadelle is situated in Quebec City and offers comfortable accommodation. It also provides on-site parking and Aquarium du Quebec, Universite Laval and Laval University are a short car trip away.

A 24-hour reception, luggage storage and an atm/cash machine are just some of the available services at the hotel. Wi-Fi is also provided.

Rooms at Hotel Citadelle are comfortable and offer a refrigerator, a microwave and a dishwasher. They are also equipped with a hair dryer and an oven.

The area around the hotel has a variety of restaurants and cafés. The La Citadelle de Quebec, Ice Hotel and Parliament Building can be easily accessed by car.

7.0
Good rating
Based on 1,431 verified guest reviews

Latest deals for Hotel Citadelle

Thu 25/9
Fri 26/9
Deluxe room
1 king bed
$230
nightly with fees
1 king bed
$388
nightly with fees
Superior room
1 king bed
$118
nightly with fees
1 king bed
$123
nightly with fees
1 king bed
$127
nightly with fees
Queen room
bed type unknown
$123
nightly with fees
bed type unknown
$130
nightly with fees
bed type unknown
$134
nightly with fees
King room
bed type unknown
$228
nightly with fees
bed type unknown
$245
nightly with fees
bed type unknown
$245
nightly with fees
Double room
bed type unknown
$146
nightly with fees
2 double beds
$156
nightly with fees
2 double beds
$156
nightly with fees
Standard Room
bed type unknown
$110
nightly with fees
bed type unknown
$111
nightly with fees
bed type unknown
$111
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hotel Citadelle

  • Free Wi-Fi
  • Tea/coffee maker
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Internet
  • Hairdryer

Basics

  • Free Wi-Fi
  • Mobile hotspot device
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Pyjamas
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

Kitchen

  • Wine glasses
  • Electric kettle
  • Shared kitchen
  • Dishwasher
  • Oven
  • Microwave
  • Stovetop
  • Tea/coffee maker
  • Toaster
  • Refrigerator
  • Dining area
  • Kitchen

Bathroom

  • Shared bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Spa bath
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Accessibility and suitability

  • Entire unit located on ground floor
  • Disabled access
  • Lift
  • Allergy-free room
  • No smoking
  • Non-feather pillow
  • Private entrance

General

  • Family rooms
  • Seating area
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Storage available

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Services and conveniences

  • ATM on-site
  • Wake-up service
  • Key access
  • Key card access
  • 24-hour front desk

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Dining

  • Food can be delivered to guest accommodation
  • Vending machine (drinks)
  • Dining table

Workspace

  • Fax/photocopying
  • Desk

Pool and spa

  • Hot tub

Parking and transportation

  • Free parking

Outdoor

  • Outdoor dining area

Laundry

  • Iron and ironing board

Health and safety

  • Daily housekeeping

Reviews of Hotel Citadelle

7.0
Good
1431 verified ratings
Wonderful
319
Very good
281
Good
303
Okay
173
Fair
166
Mediocre
63
Poor
126

Summary of reviews

Guests say
Guests generally appreciated the friendly staff and convenient location of the hotel. However, many expressed concerns about cleanliness, with reports of dust and cobwebs in the rooms. The comfort of the beds was also a common issue, with several guests finding them too soft. Additionally, amenities such as the TV and Wi-Fi were frequently mentioned as not functioning properly, detracting from the overall experience.
AI-generated from customer reviews
Location9 out of 10
Service8.5 out of 10
Cleanliness3.5 out of 10
Bed Comfort3 out of 10
Amenities2.5 out of 10
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All reviews

6.0
Okay
Lizzy Wei, Jun 2016
Cons (-) There seem to be hotel rooms and motel rooms at the same facility. The pics online were of nice hotel rooms but the room we stayed in was a motel next to the main building, the floor was sticky and furniture was bare minimum. It was very cheap, though, so you get what you pay for.
4.8
Mediocre
Anonymous, Oct 2015
Pros (+) The front desk was very nice and was courteous. There are a few restaurants in the area.
Cons (-) I thought when I read the reviews, the breakfast was included in the price and they provided transportation to the airport. The breakfast was $5.00 extra per person and there was no transportation to the airport. The hotel is in an older area of town. I have stayed in a lot of hotels and this is a two star hotel.

Location

4800 Boulevard Wilfrid-Hamel, Québec City, QC

What's nearby

  • Les Galeries de la Capitale3.6 km
  • PEPS4.4 km
  • Laval University4.8 km
  • Laurier Quebec4.9 km
  • Aquarium du Quebec6.7 km
  • Cartier-Brebeuf National Historic Site7 km
  • Quebec City Armoury8.6 km
  • Parliament Building8.6 km
  • Price Building9 km
  • Ursulines de Quebec Museum9.1 km
  • Citadelle of Quebec9.1 km
  • La Maison Simons9.1 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
License number: 063070, 2026-07-31

Essential information about Hotel Citadelle

Low season

High season

Average price (weeknight)

June
June
$116
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Hotel Citadelle

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel Citadelle

  • Where is Hotel Citadelle located?

    Hotel Citadelle is located at 4800 Boulevard Wilfrid-Hamel in Duberger-Les Saules, 8.6 km from the centre of Québec City. Les Galeries de la Capitale is the closest landmark to Hotel Citadelle.

  • When is check-in time and check-out time at Hotel Citadelle?

    Check-in time is 15:00 and check-out time is 11:00 at Hotel Citadelle.

  • Does Hotel Citadelle offer free Wi-Fi?

    Yes, Hotel Citadelle offers free Wi-Fi.

  • Does Hotel Citadelle offer free parking?

    Yes, Hotel Citadelle offers free parking.

  • How far is Hotel Citadelle from the airport?

    Hotel Citadelle is 5 km from Québec City.

  • How does KAYAK find such great Hotel Citadelle hotel deals?

    KAYAK scours the web for all room deals available at Hotel Citadelle in Québec City and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Citadelle and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Citadelle.

See more FAQs

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
Repotel Henri IV Québec7.8 Good (3,580 reviews)0.48 kmWi-Fi, Tea/coffee maker, Coffee machine$131+
2-star hotel
Hôtel Motel Le Gite5.7 Okay (1 review)0.58 kmWi-Fi, Free toiletries$129+
3-star hotel
Quality Inn8.1 Excellent (2,504 reviews)0.9 kmIndoor pool, Fitness centre, Free Wi-Fi$176+
2-star hotel
11% cheaper
Hotel Le Luxembourg
5.4 Okay (646 reviews)0.92 kmBar/Lounge, Free Wi-Fi, Business centre$114+

Cheapest

See cheapest stays in Québec City
2-star hotel
11% cheaper
Hotel Le Luxembourg
5.4 Okay (646 reviews)0.92 kmBar/Lounge, Free Wi-Fi, Business centre$114+
2-star hotel
Hotel & Suites Monte-Cristo
7.6 Good (2,427 reviews)1.04 kmWi-Fi, Free parking, Wi-Fi available in all areas$129+
2-star hotel
Hôtel Motel Le Gite5.7 Okay (1 review)0.58 kmWi-Fi, Free toiletries$129+
3-star hotel
Repotel Henri IV Québec7.8 Good (3,580 reviews)0.48 kmWi-Fi, Tea/coffee maker, Coffee machine$131+

Most recommended

See most recommended stays in Québec City
3-star hotel
Quality Inn8.1 Excellent (2,504 reviews)0.9 kmIndoor pool, Fitness centre, Free Wi-Fi$176+
3-star hotel
Repotel Henri IV Québec7.8 Good (3,580 reviews)0.48 kmWi-Fi, Tea/coffee maker, Coffee machine$131+
2-star hotel
Hotel & Suites Monte-Cristo
7.6 Good (2,427 reviews)1.04 kmWi-Fi, Free parking, Wi-Fi available in all areas$129+
2-star hotel
Hôtel Motel Le Gite5.7 Okay (1 review)0.58 kmWi-Fi, Free toiletries$129+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.3
8.6 km
Québec City
5.0 km

Everything you need to know for your stay in Québec City

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