Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only

Bvld Zona Hotelera, Playa Juanillo, Cap Cana, República Dominicana, Punta Cana 00000, Dominican Republic
+1 809 562 9191

Cheapest
rate per night

8.9

Excellent
based on 238 reviews
Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only - Punta Cana, Dominican Republic
Sat 15/5
-
Sun 16/5
Compare vs KAYAK |

Provider Nightly total
Snaptravel $21
Booking.com $431
Tripadvisor $471
Snaptravel
Booking.com
Tripadvisor

Good to know

Value for money

8.4

Distance to city centre

24.1 km

Location rating

9.0

Nearest airport

Punta Cana

Distance to airport

11.2 km

Rooms available at Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only

Sat 15/5
Sun 16/5

Standard rooms

$21+

Bed type
Provider
Total stay + taxes & fees
Unknown
$21
Unknown
$1,343

King rooms

$678+

Bed type
Provider
Total stay + taxes & fees
King bed
$678
King bed
$681

Superior rooms

$827+

Bed type
Provider
Total stay + taxes & fees
Unknown
$827

Reviews of Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only

Pros

Cons

Traveller rating

8
2
0
0
0

Time of year

Traveller type

Show reviews that mention

+
staff was nice in 93 reviews
food was good in 84 reviews
pools in 42 reviews
ocean view in 34 reviews
customer service in 30 reviews
beautiful hotel in 22 reviews
sales tactics in 10 reviews
stand up paddle in 10 reviews
beautiful setting in 4 reviews
great location in 4 reviews
junior suite in 4 reviews
fusion restaurant in 3 reviews
tuesday and friday in 3 reviews
  • Excellent
    Feb 2017
    10.0

    Great experience

    Loved the small intimate size of the resort. The staff is top notch and bent over backwards to please. Has an European feel and the food was good. Fusion restaurant experience was over the top.

    Wifi in lobby was spotty, not much to do at night. I felt pressured to tip. No real beach but lots of pools. We paid for ocean view and only saw a tiny peek of one. I would return and recommend it to everyone.

  • Excellent
    Jan 2017
    10.0

    Great Stay

    Everything outside the room. the food, the atmosphere, the entertainment and staff was absolutely excellent!

    Lack of quality control in the room. no coffee maker, lack of water pressure in bath tub, multiple failures with housekeeping (not leaving towels, not coming at all, taking my robes and not returning them), and room service was spotty with incorrect orders.

  • Excellent
    Nov 2016
    10.0

    Love the staff! Specially Santo the chef!! Excellent food. Scarlett the best housekeeper . She is excellent . All the waiter & bar attended Magnificient .

  • Good
    Jan 2016
    8.0

    Beautiful, romantic

    electrical didn't work in our room in many outlets

  • Good
    Nov 2015
    7.4

    Worth the trip?

    Most of the staff was great, particularly bar staff including Martin at the Love Bar. The room was nice and accurately reflected "ocean view." The pools were quite pleasant including the main pool with swim up bar.

    Food was very mediocre. More entertainment is needed as well if to compete with resorts in the other islands and even US resorts. They should have more air conditioning in their bars, lobby, typically sweat in these area from lack of it. Even in the restaurants the temperature could have been cooler.

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About Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only

Overview

The 174-room Sanctuary Cap Cana is an all-inclusive luxury resort that resembles a Spanish castle on a stunning cliffside location. This is the Dominican Republic's most exclusive adults-only all-inclusive resort and recently underwent a $35 million modernization.

Located on a private retreat inside Punta Cana, Cap Cana offer 30,000 acres of breathtaking beaches and is considered one of the most desirable vacation destination in the world. It’s the ideal getaway for any type of traveler with a variety of activities indoors, outdoors, and on the water. This destination is also home to Punta Espada Golf Club, which is one of the best golf courses in the Caribbean, and home to one of the most spectacular marinas in the world.

The rooms are divided into three sections, the main Colonial section, the Fortress, and the Caribbean Villas. Decor varies depending on the section, but most rooms have rustic-chic elements. Each section offers its own paradise. Suites with swim-out access to a pool are available in the Castle section, and the Terrace Tower Suites have outdoor hot tubs. Honeymoon Suites feature private plunge pools and Castle Island Suites sit on their own private islands accessible by bridge. The Monarch Villa offers a large porch area facing the beach. All rooms have impressive bathrooms with both showers and tubs, 24-hour room service, walk-in closets with silky bathrobes, and slippers, minibars that are refreshed daily, and Wi-Fi (for a fee).

Sanctuary Cap Cana guests can revel in unexpected luxuries with an array of authentic dining venues and world-class spas. The multiple all-inclusive restaurant options include unique settings and delicious cuisine. Stunning oceanfront settings, a vibrant culture, live entertainment, and ultimate relaxation can be found for adult travelers at Sanctuary Cap Cana.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.9 Excellent

based on 238 reviews

9.2

Cleanliness

9.2

Comfort

8.8

Facilities

9.0

Location

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities at Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only

Business centre
Entire unit located on ground floor
Car hire
Wake-up service
Wi-Fi available in all areas
Daily housekeeping
Fax/photocopying
Concierge service
Fan
Entertainment staff
Currency exchange on-site
Fire extinguisher
Gift shop
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Mini-market on site
Multi-lingual staff
Free toiletries
Garden view
Shops (on site)
Heated pool
Room service
Smoke alarms
Heating
Special diet menus (on request)
Tour desk
Face masks for guests available
Physical distancing in dining areas
Fishing
Physical distancing rules
Golf
Infinity pool
Property is cleaned by professional cleaning companies
Spa
Process in place to check health of guests
Hot tub
Interconnected room(s) available
Cycling
Aerobics
Outdoor pool
Diving
Evening entertainment
Cooking classes
Restaurant
Bar/Lounge
Hand sanitiser in guest accommodation and key areas
Beauty salon
Laptop safe
Fitness centre
Lockers
Screens or physical barriers placed between staff and guests in appropriate areas
Use of cleaning chemicals that are effective against coronavirus
Karaoke
24-hour security
Air-conditioned
Newspapers
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitised
Delivered food is securely covered
Food can be delivered to guest accommodation
Free Internet
Plunge pool
Free parking
Table tennis
Staff follow all safety protocols as directed by local authorities
Pool view
Pool with a view
Coffee shop
Private beach
Bathrobe
Private bathroom
Garden
Private check-in/check-out
24-hour front desk
Designated smoking area
Night club
Storage available
Private parking
Conference rooms
Private pool
Wedding services
Spa and wellness centre
Ticket service
Non-smoking rooms available
Terrace/Patio
Disabled access
Rooftop pool
Beach towels
Safety deposit box
Saltwater pool
Sea view
Seating area
Shampoo
Pool bar
Shared lounge/TV area
Shower
Shower cap
Slippers
First-aid kit
Snack bar
Sofa
Alarm clock
Balcony
Soundproof rooms
Bathtub
Spa bath
Body soap
Bottle of water
Breakfast in the room
Tea/coffee maker
Telephone
Tile/marble floor
Toilet
Toilet paper
Safe
Sauna
Coffee machine
Tumble dryer
TV
Conditioner
Desk
Wardrobe or closet

FAQs when booking at Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only

What kinds of sports activities are offered at the Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only?

Does the Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only offer any entertainment for guests?

Are any special spa treatments offered at the Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only?

What wedding packages are offered by the Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only?

How can I travel from Punta Cana International Airport to the Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only?

Where is Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only located?

When is check-in time and check-out time at Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only?

Does Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only offer free Wi-Fi?

Does Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only offer free parking?

Does Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only offer free airport shuttle service?

How far is Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only from the airport?

Does Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only have a pool?

Photos of Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only

Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only - Punta Cana - Building
All photos (35)
Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only - Punta Cana - Building
Building (6)
Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only - Punta Cana - Bedroom
Bedroom (3)
Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only - Punta Cana - Pool
Pool (8)
Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only - Punta Cana - Beach
Beach (1)

Location

Most popular landmarks

  • Indigenous Eyes Ecological Park4.8 km
  • Luna del Caribe Dinner Theater15.3 km
  • Catalonia Caribe Golf Club19.3 km
  • Bavaro Lagoon19.5 km
  • The Lakes Barcelo Bavaro Golf Course21 km
  • Playa Bavaro Beach21.4 km

Punta Cana travel guide

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Hotels Caribbean Dominican Republic Punta Cana Sanctuary Cap Cana by Playa Hotels & Resorts - Adults Only