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|"Great staff and amazing complex."||(in 131 reviews)|
|"Very friendly staff, food was excellent."||(in 121 reviews)|
|"Entertainment was good friendly staff."||(in 23 reviews)|
|"Animation team was not so professional"||(in 3 reviews)|
|"Don't do room service after 11p."||(in 18 reviews)|
|"We upgraded to privilege"||(in 4 reviews)|
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Beautiful venue. The beach area is great. Spaciois room and bathroom. Excellent!
Don’t use the travel/trip agency ”Top Tour Travels” that have a desk near by front desk. Their tour to Santo Domingo is just waste of time and money. The trip was the rock bottom of all the trips I’ve ever done.
The location is UNREAL, the beach where the hotels is, is also EFFIN UNREAL I miss it SO MUCH I was so depressed when I went back to shitty rainy England, all the outsides of the hotel were amazing like the pool area, the gardens all the animals! Lil baby ducks bopping around I literally miss them so much haha. Lots of animals which I LOVE SO MUCH lil turtles in the rivers.The maintenance of the outside, all the gardens the entertainment areas the bars and walk bits were amazing like couldn’t fault it at all! I miss the beach so much, it was so beautiful and the way it was done up was beautiful too, there was hammocks around the area as well, a swing next to a lil bar I think (idk what the lil building had in it tbh) lots of cute lil areas, a ‘reading corner’ in the middle of the garden, there was 2 outside spa rooms, water spots etc, I took pictures on this wooden log it had a anchor on it, such amazing scenery, all the little details were amazing I have to admit! I got SO many good pictures cause this place is just insane as a whole, the sea was beautiful! We walked down the blue bit omg you can’t not do that it’s just unreal there, shallow for so long!Even the little pics at the swim up bar were cute! maintence was great you never saw any rubbish/cups etc staff were great super friendly! Some food was great some not so much. Great range of activities. But the views made up for anything that wasn’t up to scratch. Also we got upgraded to a better room got told it was the best in the whole place that was lovely of them! We got 24hr room service with that and free mini bar.
Rooms really need improvement, they are not 5* they’re more like pushing on 4* build up of limescale, in the shower everywhere, paint splatters just not done up to standards. Owner of hotel needs to take responsibility! bathroom was the worst. The room was okay all the mirrors/glass doors were not cleaned well. The food weren’t all that, but I can be picky, i love fruit but unfortunately I don’t like tropical fruit ☹️ and thats all they had (totally gets it’s a tropical country though!) the snack bar was unhealthy, pizza (it was good tho) hot dogs hamburgers chips, and a salad bar only healthy thing, such heavy foods when your out in the hot. Italian resteurant no good didn’t like it, no pizza? I get there’s pizza at snack bar but no pizza in an Italian restaurant ? Just no haha then we tried the Caribbean didn’t like it, barely any seasoning. Steak house was actual nice I dont eat meat normally though but had to get chicken but it was really good!! Buffet was okay in begining and then near the end of our week they started bringing in such amazing things
The resort is very nice and well maintained. Beautiful gardens and amazing beach and seaside. The privileged room was worth, renovated, clean and with a spacious bathroom. The food was very good, fresh and with a lot of choice. We loved the tasty fruits and juices! Among the restaurants we've much appreciated the Dominican and the Japanese ones. Pool area is very nice too, the perfect playground for the kids. A special mention for Judith who, despite some issues we faced, did a wonderful job to make our holiday full of good memories. She cared so much that I have to thank her once more here! She made our stay happier and we will be pleased to come back in the future if possible.
We badly started our experience as all my jewels were stolen from my suitcase, I don't know if it happened at the airport before getting our luggage (likely) or later upon arrival at the resort and I was highly disappointed for that and for the poor first help provided by the resort team. Nevertheless Judith later tried to help at best and in an extremely professional way. Suggestions for improvement: add a body cream in the guest set, provide more hands towels, remove the pillow menu from the room if no special pillows available other than standard ones.The hammock of the room was missing, we had to request three times before having it .This would't be a problem if I hadn't been told that it would be fixed right away... while it didn't happen before 3 days.
It was my Honeymoon and I received my room decoration the third day. I notify it 2 month before. The first night, There was not towels in my room. The instructions for English and Spanish for laundry services was COMPLETELY different in traduction and HOURS OF SERVICE. But the worst thing was the VENDORS of the third parties services of the Hotel. After the check in, one vendor identifies himself as an employee and he try to sell us the EXCLUSIVE Package, WE WERE HUNGRY AT 4PM, after a long day of traveling. Really ? Please upgrade the air conditioner.!! I pay extra fee for a better room. The A/C make a lot of noise. The casino table "ruleta" has an empty number for 33 spot. Really ??? Cheap Casino for a 4-5 star Hotel.
The resort is great. The room was spacious and clean, we even got sea view without asking for it. Food was fresh and tasty, beach was clean. Hotel staff was really helpful, they gave us route recommendations for the next stops, helped with taxi and travel. Overall a great experience!
Catalonia Punta Cana in the Dominican Republic is a quality place to stay for those who are looking for a quality vacation. The property is all-inclusive, and it offers a luxury resort with all of the best property and room amenities that would be expected. Languages spoke at the property include English, Spanish, and French.
Guests can choose from a wide range of accommodations at the hotel. Some of the types of amenities found in the rooms include air conditioning, ceiling fans, private bathrooms, a furnished balcony, turndown service, a pillow menu, and coffee and tea making facilities.
Guests of the hotel will find that there are plenty of quality hotel services, as well. The hotel offers a car park, along with free WiFi throughout the hotel. In addition, there are two pools on-site, as well as a bar, and a gym, and more. The property has a 24-hour front desk, it’s near the beach, and it offers beach umbrellas, as well as a casino. In all, there are six lounges and bars on the property. The property also has a spa with a range of services.
Guests who stay at Catalonia Punta Cana will also find that the property has a number of onsite restaurants. They can choose the Gran Caribe Restaurant, La Palapa, Sorrento Pizzeria, Creperie, Yuca Restaurant, Rodeo Steakhouse Restaurant, Mikado, and La Toscano. Travelers will also be close to the beach, Laguna Bavaro, places to hike, and more. Offsite eateries include places like Toro Café and the Pearl Beach Club.
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Most popular landmarks
- Catalonia Caribe Golf Club 140 m
- Bavaro Lagoon 2.5 km
- The Lakes Barcelo Bavaro Golf Course 5.6 km
- Playa Bavaro Beach 5.8 km
- Luna del Caribe Dinner Theater 7.7 km
- Dolphin Island Park 8 km