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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The breakfast at the hotel offers a wide selection of good quality food, constantly refilled, and with a variety of options. It is a good and rich breakfast that includes freshly baked breads and a counter for preparing eggs and pancakes as per your preference.
Is the hotel suitable for families with children?
Yes, the hotel is family-friendly and offers a child pool, a nice playground for kids, and spacious, clean rooms that are comfortable for families. It's a great option for families looking for a comfortable and relaxing stay.
What are the hotel's unique offerings for guests?
The hotel offers a comfortable and relaxing stay with spacious, newly renovated rooms, very comfortable beds, and beautiful views. Additionally, the hotel has a heated pool, outdoor access, and a variety of entertainment options, including live music and shows in the evening.
How is the hotel's customer service?
The staff at the hotel are known for being very friendly and helpful, creating a fun atmosphere and providing great customer service. The reception staff are particularly praised for being amazing and providing all necessary information to guests.
What are the parking options available at the hotel?
The hotel offers free parking near the hotel, making it convenient for guests with vehicles. Additionally, there is a hotel shuttle bus that runs frequently to the city center, providing easy access for guests who prefer not to drive.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.
Consider Upgrading to a Room with a View
Some guests recommended upgrading to a room with a sea or Teide view for a more enjoyable stay.
Check the Room Location
Guests suggested checking the room location to avoid noise from the pool area or road, and to ensure a sunny and bright room.
Be Mindful of the Hill
Keep in mind that the hotel is located on a hill, which may require some effort to walk up, but offers great views in return.
Verify All-Inclusive Upgrade Details
If opting for an all-inclusive upgrade, it's advisable to confirm with knowledgeable staff to avoid unexpected additional charges for certain services.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions such as Playa del Castillo San Felipe, Loro Parque, and Museo Arqueológico del Puerto de la Cruz.
Consider Breakfast Alternatives
To add variety to the breakfast experience, consider booking breakfast every other day and exploring dining options outside the hotel.
Utilize Hotel Shuttle Service
Make use of the hotel's shuttle service to the city center for added convenience in getting around.
Be Aware of Inconsistent Service
Some guests noted inconsistencies in service quality, particularly at the reception, so it's advisable to manage expectations accordingly.
Bring Water to the Room
As there may not be complimentary water in the room, consider bringing your own to ensure hydration.
Check for Wasps on the Balcony
Before settling in, it's recommended to check for wasp nests on the balcony to avoid any inconvenience.
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
AluaSoul Orotava Valley - Adults only is located at Calle Manuel Yanes Barreto, 13, 1 km from the centre of Puerto de la Cruz. Playa del Castillo San Felipe is the closest landmark to AluaSoul Orotava Valley - Adults only.
Check-in time is 15:00 and check-out time is 12:00 at AluaSoul Orotava Valley - Adults only.
Yes, AluaSoul Orotava Valley - Adults only offers free Wi-Fi.
AluaSoul Orotava Valley - Adults only is 22.2 km from Santa Cruz de Tenerife Tenerife-Norte.
Yes, AluaSoul Orotava Valley - Adults only has a pool on-site.
KAYAK scours the web for all room deals available at AluaSoul Orotava Valley - Adults only in Puerto de la Cruz and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at AluaSoul Orotava Valley - Adults only and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for AluaSoul Orotava Valley - Adults only.
Value for money | 8.7 |
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Distance to city centre | 1.0 km |
Nearest airport | Santa Cruz de Tenerife Tenerife-Norte |
Distance to airport | 22.6 km |