|"We loved our room!"||(in 4 reviews)|
|"The staff were amazing."||(in 13 reviews)|
|"The pool area is awesome."||(in 5 reviews)|
|"Called maintenance on 2 separate occasions to fix."||(in 1 review)|
|"Room was not maintained well."||(in 1 review)|
|""On opening the door, there was an unpleasant sewage odour.""||(in 3 reviews)|
|great staff||in 48 reviews|
|beach club||in 25 reviews|
|first room||in 25 reviews|
|food was great||in 22 reviews|
|beds were comfortable||in 17 reviews|
|door to room||in 17 reviews|
|pool was nice||in 16 reviews|
|needs some updating||in 12 reviews|
|little bit||in 9 reviews|
|sliding screen||in 8 reviews|
|good value for money||in 7 reviews|
|hot tub||in 7 reviews|
|great location||in 6 reviews|
|sewage odour||in 5 reviews|
|maintained well||in 4 reviews|
|roof leaking||in 3 reviews|
|separate occasions||in 3 reviews|
|chicken wings||in 2 reviews|
|see sbove||in 2 reviews|
The beach club was a nice option. Right on the beach with free drinks and snacks. It was a quick walk from the hotel so I didn’t wait for the shuttle. The hotel is clean and the management was very helpful when I needed assistance.
Beach club and massage
Could have been cleaner. Beds were uncomfortable. First night bed sheets were dirty. Bathrooms are in need of major upgrade. Staff is helpful at times, overall they need to improve their service. Food was ok. Couple things were good and some was of the items were whatever.
Simply the best
Excellent customer service and guest treatment. After an incident that we went thru when 2 Police offers robbed us the situation went to the manager ears, Marisol Olivier, she went above and beyond so we can have a prefer treatment after we went thru. The food was amazing and definitely we will be back to this hotel. Incredible experience at the Hacienda Buenaventura.
Everything was outstanding.
Good value for money
Service with a smile and good value for money
Property is a little dated in parts but good value for what we paid
Boasting free Wi-Fi, an outdoor pool and a private beach, Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive is situated in Puerto Vallarta and provides comfortable accommodation. It also features a beauty centre, a kids club and an all-inclusive meal plan.
A wide range of personalised services are available for guests of Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive, such as a concierge, a currency exchange and babysitting/child services. Staff are available 24 hours a day and can assist with booking tours and tickets.
Rooms at the hotel are equipped with cable/satellite channels and hair dryers. Honeymoon suites are also available.
The hotel's stylish restaurant offers a tantalising menu with a focus on Mexican and international cuisine. There is also a selection of drinks to choose from at the bar, which offers a view of the beach.
Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive is a 10-minute drive from Lic Gustavo Diaz Ordaz International Airport, and sightseers can easily reach Zona Romantica by car. Guests can also easily visit Puerto Vallarta Cruise Port.
based on 128 reviews
Policies vary by room type and provider.
Hacienda Buenaventura Hotel & Mexican Charm is located at Blvd. Francisco Medina Ascencio 2699 in Zona Hotelera, 2.3 km from the centre of Puerto Vallarta. El Faro Lighthouse is the closest landmark to Hacienda Buenaventura Hotel & Mexican Charm.
Check-in time is 15:00 and check-out time is 12:00 at Hacienda Buenaventura Hotel & Mexican Charm.
Yes, Hacienda Buenaventura Hotel & Mexican Charm offers free Wi-Fi.
No, Hacienda Buenaventura Hotel & Mexican Charm does not offer free parking.
No, Hacienda Buenaventura Hotel & Mexican Charm does not offer free airport shuttle service.
Hacienda Buenaventura Hotel & Mexican Charm is 3.6 km from Puerto Vallarta Ordaz. Hacienda Buenaventura Hotel & Mexican Charm is 94.9 km from Tepic.
No, pets are not allowed at Hacienda Buenaventura Hotel & Mexican Charm.
Yes, Hacienda Buenaventura Hotel & Mexican Charm has a pool on-site.