Prices are in New Zealand Dollars.

Royalton Riviera Cancun

Carr Federal 307 Tulum-Cancun Km 332.15, 77580 Puerto Morelos, Quintana Roo, Mexico
+52 998 283 3900

Cheapest
rate per night

8.7

Excellent
based on 59 reviews
Royalton Riviera Cancun - Puerto Morelos, Quintana Roo, Mexico
Check-in
-
Check-out
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Provider Nightly total
Cancelon $326
AMOMA.com $344
TripAdvisor $395
Cancelon
AMOMA.com
TripAdvisor

Good to know

Value for money 7.9
Distance to city centre 11.4 km
Location rating 8.5
Nearest airport Cancun
Distance to airport 10.9 km

Rooms

Check-in
Check-out

Luxury rooms

$326+

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$1,048 per night
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$1,154 per night
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$1,167 per night
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$326 per night
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$400 per night
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$405 per night
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$406 per night
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$425 per night
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$437 per night
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$523 per night
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$527 per night
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$533 per night
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$554 per night
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$573 per night
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$573 per night
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$595 per night
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$620 per night
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$697 per night
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$730 per night
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$739 per night
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$762 per night
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$818 per night

Standard rooms

$466+

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$466 per night

Deluxe rooms

$433+

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$433 per night

Reviews

Traveller rating

48
8
4
0
0

Time of year

Traveller type

Show reviews that mention

+
amazing room in 4 reviews
beach and pool in 9 reviews
beautiful resort in 7 reviews
buffet lunch in 4 reviews
destination wedding in 3 reviews
diamond in 5 reviews
dishes from the menu in 3 reviews
excellent staff in 37 reviews
food and drinks in 35 reviews
good selection in 5 reviews
  • Good
    Jul 2019
    8.0

    The breakfast was ok. Armadillo was good. The best food was at the Grill by the pool and the Japanese restaurant. I didn't get to try the steakhouse.

    Some things that occurred during our stay.. I had to call to get someone to clean the wall of the bathroom. I guess a previous guest had picked thier nose and put it on the wall. Someone did come to clean it. Other than that the room appeared to be clean but there was some dust on the bench by the bed. Nothing too bad. However we had a private swim up room for that price I do think the room should be perfect. I still enjoyed the room. When my friends and I went into the spa steam room we were locked inside. I knocked on the door and no one came. I don't think the door should ever be locked in case a guest has an emergency or gets overheated and needs to come out. The drinks had very little or watered down alcohol. The sweet drinks did taste good however I just didnt notice the alcohol in the drinks that I chose. I'm not a person who likes strong drinks but I hope they didn't water them down. Room service food wasn't that great. So we only got it once. For me I only felt satisifed with food the last night. I'd give the resort a 7.

  • Good
    Jul 2019
    7.5

    We really liked the daily pool activities and the night activities.

    Bartenders were not very friendly. Ignored us several times during our stay. We visited the beach but did not like the sea weed shores and the smell.

  • Excellent
    Jun 2019
    8.8

    It was a wonderful place for my 12 friends and I to rest and enjoy our time together. We got a swim up room which was worth the money. The staff was great and helpful. We got to know some great bartenders! There are so many places to eat that we did not have enough time to try it all out. But we did do a private dining at the steakhouse and that was a wonderful experience! You can even schedule when you want room service delivered which was amazing when we had to wake up early and can just order the night before on the TV!

    I wish the room service menu would have a little bit more things, but otherwise it was great. The location at the resort is away from the main city, so it is difficult to get out there. But if you plan on being at the resort the whole time, then it was absolutely beautiful!

  • Excellent
    May 2019
    9.3

    It is a beautiful property. Staff was great.

    I think the property should have a shuttle to Puerto Morelos. I felt so isolated on the property. It is not in walking distance to anything.

  • Excellent
    May 2019
    9.3

    Rooms are fine. For Mexico 5* ok but on an international scale only a 4.5 star. Unfortunately, the beach at this time of the year was not usable. Knee deep covered in seaweed. Never put a foot into the water. However pools were fantastic.

    Check in and check out at reception very “painful”. Long and complicated.

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About

Overview

Royalton Riviera Cancun is an award-winning resort that's centered in Cancun, Mexico. Featuring resort-style pools, non-motorized water sports, and a spa and fitness center for relaxation, this resort is perfect for families and solo travelers alike.

Guests will love to relax in one of the many hotel rooms at Royalton Riviera Cancun. Each room features rain showers, a stocked mini-bar, a 24-hour concierge service, and an in-room safe. Guests are also treated to a satellite TV, high thread count bed sheets, free WiFi, and USB charging stations.

Guests will also love to unwind at The Royal Spa, which features services like massages, spa rituals, manicures, and body treatments. The Royalton Fitness Club is also a great way to recharge through a variety of fitness classes, some of which include beach bootcamp, spinning classes, sunrise yoga, and pilates.

Kids can eat and stay at this resort for free. For outdoor activities, families will love to swim and play at Splash Safari, as well as one of many other resort-style pools. Other nearby attractions include the Mandala Beach Club, Tulum Ruins, Xcaret Park, and La Isla Shopping Village.

Dining options at Royalton Riviera Cancun include Tides Beach Bar, the Lobby Bar, and SCORE Sports Bar and Lounge. Two swim-up bars are also located here, as well as a cafe for coffee, homemade pastries, and gelato.

With so many things to do and attractions to explore, it's no wonder guests choose Royalton Riviera Cancun when staying in Cancun, Mexico.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.7 Excellent

based on 59 reviews

8.7

Cleanliness

9.1

Comfort

8.7

Staff

7.9

Value for money

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Disabled access
ATM on-site
Babysitting or child care
Business centre
Internet
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Game room
Spa
Outdoor pool
Snorkelling
Restaurant
Bar/Lounge
Beauty salon
Air-conditioned
24-hour front desk
Night club
Sauna
Airport Shuttle (Surcharge)
Free parking
Playground
Pool table
Private beach
Designated smoking area
Storage available
Non-smoking rooms available
Terrace/Patio
Lift
Massage
Casino
Child pool
Coffee shop
Pets not allowed
Steam room
Indoor tennis
Free valet parking
Wedding services
Grill
Laundry facilities
Express check out
Safe

Photos

Royalton Riviera Cancun - Puerto Morelos - Building All photos (35)
Royalton Riviera Cancun - Puerto Morelos - Balcony Balcony (1)
Royalton Riviera Cancun - Puerto Morelos - Banquet hall Banquets (2)
Royalton Riviera Cancun - Puerto Morelos - Bar Bar (2)
Royalton Riviera Cancun - Puerto Morelos - Bathroom Bathroom (2)

Location

Most popular landmarks

  • Arrecife de Puerto Morelos National Park 4.8 km
  • Crococun Zoo 8.6 km
  • Puerto Morelos Lighthouse 11.4 km
  • Puerto Morelos Town Square 11.5 km
  • Dr. Alfredo Barrera Marin Botanical Garden 12.9 km
  • Bonanza Ranch 20.2 km

Getting Around

Cancun 10.9 km
Playa Del Carmen 43.9 km

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