Good to know
|Distance to city centre||0.4 km|
|Nearest airport||Puebla City Huejotzingo|
|Distance to airport||22.3 km|
|"Breakfast was great though!"||(in 25 reviews)|
|"A lovely luxurious hotel."||(in 8 reviews)|
|"Friendly, helpful staff"||(in 41 reviews)|
|"Ask for upstairs room!"||(in 6 reviews)|
|"no intrusive outside noise."||(in 5 reviews)|
Time of year
Show reviews that mention
|bad experience||in 3 reviews|
|bag of laundry||in 3 reviews|
|breakfast service||in 39 reviews|
|good choice||in 5 reviews|
|great location||in 40 reviews|
|ground floor||in 4 reviews|
|hotel was clean||in 14 reviews|
|intimacy||in 5 reviews|
|nice perk||in 3 reviews|
|nice view||in 5 reviews|
|outside noise||in 9 reviews|
|puebla||in 6 reviews|
|room good||in 26 reviews|
|room service||in 18 reviews|
|second night stay||in 10 reviews|
|staff was wonderful||in 49 reviews|
|tucked away||in 6 reviews|
Staff was really nice, room was beautiful!
I loved everything
Great decor, hospitable staff. Amazing location. Very quiet room for great sleep. Without question I will be back. My wife and I are not Spanish speakers and it was our first trip to Puebla. Staff was very helpful and attentive. The place has so much character and charm. The food was good and we really enjoyed our stay. Perfect location to access all the amazing sites in Puebla. We will stay here again.
The only thing I didn’t like is that I didn’t stay longer.
We appreciate contemporary, elegant and creative overall design as well as the detailss, it created a peaceful atmosfere. Breakfasts: fantastic! Great choice, presentation and taste. Great service.
Location and design of shower. Breakfast was good.
It was no way 5 stars (for instance the matrasses were on hard board) it was to expensive for the value we got. Not even free coffee and tea in the room, also the room was rather small. Biggest problem: the air/atmosfeer in the room was not at all fresh + the airco was not sufficient and in a strange place in te room, so we did not sleep well.
Location to the main square was good - although the receptionist warned us that only a small circumference near the hotel was safe to walk around. The bed was clean and comfortable, and the bedding warm (which was necessary as the room was cold). The bathroom was dated and after the first flush the toilet broke - the staff were helpful and fixed this very quickly. Similarly, the staff helped park our car.
Firstly, this hotel suggests to be "spa" - this was the main reason we chose this hotel over others. After a long drive we wanted to sit in the jacuzzi and sauna...we asked 1/2 hour after we arrived to use these (18.10 pm) and even though the spa area closes at 8pm were told "there was no availability, and could use it at 8 in the morning before we checked out"!!! Breakfast was poor - the selection is 1 of 3 items: fruit and 2 Mexican dishes, which was really disappointing and the chef should be embarrassed to service local cuisine to this low standard. Finally, the bedroom was naturally cold - as was the water that drizzles from the shower. Even at the "reasonable" cost this hotel was over priced.
With a stay at El Sueño Hotel & Spa, you'll be centrally located in Puebla, just a 4-minute walk from Puebla Cathedral and 6 minutes by foot from Zocalo Square. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
based on 812 reviews
Things to know
- Nice building
- Friendly service
Policies vary by room type and provider.
FAQs when booking at El Sueño Hotel & Spa
Where is El Sueño Hotel & Spa located?
El Sueño Hotel & Spa is located at 9 Oriente No. 12 Centro Histórico, 0.4 km from the centre of Puebla City. Amparo Museum is the closest landmark to El Sueño Hotel & Spa.
When is check-in time and check-out time at El Sueño Hotel & Spa?
Check-in time is 15:00 and check-out time is 12:00 at El Sueño Hotel & Spa.
Does El Sueño Hotel & Spa offer free Wi-Fi?
Yes, El Sueño Hotel & Spa offers free Wi-Fi.
Does El Sueño Hotel & Spa offer free parking?
Yes, El Sueño Hotel & Spa offers free parking.
Does El Sueño Hotel & Spa offer free airport shuttle service?
No, El Sueño Hotel & Spa does not offer free airport shuttle service.
How far is El Sueño Hotel & Spa from the airport?
El Sueño Hotel & Spa is 22.3 km from Puebla City Huejotzingo. El Sueño Hotel & Spa is 101.5 km from Mexico City Benito Juarez.
Can you bring pets to El Sueño Hotel & Spa?
Yes, El Sueño Hotel & Spa is a pet-friendly hotel.
Does El Sueño Hotel & Spa have a pool?
Yes, El Sueño Hotel & Spa has a pool on-site.
Most popular landmarks
- Amparo Museum 88 m
- Catedral de Puebla 244 m
- Zócalo de Puebla 344 m
- Capilla del Rosario 0.6 km
- Ángel Custodio 0.7 km
- Street of Candies 0.7 km
|Puebla City Huejotzingo||22.3 km|
|Mexico City Benito Juarez||101.5 km|
|Puebla City Puebla - Terminal de Autobuses||3.6 km|
|Mexico City- Terminal Oriente San Lázaro||105.1 km|