Good to know
|Distance to city centre||0.4 km|
|Nearest airport||Puebla City Huejotsingo|
|Distance to airport||22.3 km|
|"Breakfast was great though!"||(in 25 reviews)|
|"A lovely luxurious hotel."||(in 8 reviews)|
|"Friendly, helpful staff"||(in 41 reviews)|
|"Ask for upstairs room!"||(in 6 reviews)|
|"no intrusive outside noise."||(in 5 reviews)|
Time of year
Show reviews that mention
|bad experience||in 3 reviews|
|bag of laundry||in 3 reviews|
|breakfast service||in 39 reviews|
|good choice||in 5 reviews|
|great location||in 40 reviews|
|ground floor||in 4 reviews|
|hotel was clean||in 14 reviews|
|intimacy||in 5 reviews|
|nice perk||in 3 reviews|
|nice view||in 5 reviews|
|outside noise||in 9 reviews|
|puebla||in 6 reviews|
|room good||in 26 reviews|
|room service||in 18 reviews|
|second night stay||in 10 reviews|
|staff was wonderful||in 49 reviews|
|tucked away||in 6 reviews|
very nice considered concept, more an art hotel than spa! Everywhere are delicate and interesting details to find, very very nice! Staff are very friendly! The room concept is a must to see! Price and location are very good.
Don’t expect to have a spa experience during your stay!!!
The shower and the bed
The bathroom sink area and the hangers in the closet of the same area. The TV that we were never able to figure out how it worked , If it did work. The light in the outside hallway that was left on all night and therefore shining into our bedroom. The security box that was difficult to figure out and seemed to have a mind of its own. We were never instructed how to use it in the first place along with the TV and trying to figure out by reading the instructions next to lmpossible.
I liked the spa and the food.
The staff and front desk were rude and the room didn’t look as good as the pictures. The spa and the food were the only things I liked and the staff at the spa were nice.
The service and cleanliness of the place and been so close to the downtown of all the places.
Wish they had a Gym to work out.
It was delicious. Very clean and it met our expactations.
Where they parked out vehicle, not sure how secure it was.
With a stay at El Sueño Hotel & Spa, you'll be centrally located in Puebla, just a 4-minute walk from Puebla Cathedral and 6 minutes by foot from Zocalo Square. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
based on 627 reviews
Things to know
- Friendly atmosphere
- Professional service
- Friendly service
Policies vary by room type and provider.
Reviews about El Sueño Hotel & Spa
Most popular landmarks
- Amparo Museum 88 m
- Catedral de Puebla 244 m
- Zócalo de Puebla 344 m
- Capilla del Rosario 0.6 km
- Ángel Custodio 0.7 km
- Street of Candies 0.7 km
|Puebla City Huejotsingo||22.3 km|
|Mexico City Benito Juarez||101.5 km|