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El Sueño Hotel & Spa
4 stars

El Sueño Hotel & Spa

9 Oriente No. 12 Centro Histórico, 72500 Puebla City, Puebla, Mexico
Puebla City, Mexico
See location+52 222 232 6489
From
$151
Cheapest

rate per night

8.3
Very good
based on 940 reviews
940 reviews
Room type
Provider
Nightly total
Double room
$151
King room
$161
Standard Room
$191
10 more El Sueño Hotel & Spa deals
10 more El Sueño Hotel & Spa deals

Photos of El Sueño Hotel & Spa

Overview

Rating
Adults-only Puebla hotel in Puebla Historic Center with 2 restaurants Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite. El Sueño Hotel & Spa offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered daily and irons/ironing boards can be requested. Recreational amenities at the hotel include an indoor pool. Children under 12 years old are not allowed in the swimming pool without adult supervision.
Rating
8.3
Very good
Based on 940 verified guest reviews

Latest deals for El Sueño Hotel & Spa

Wed 26/3
Thu 27/3
Double room
2 double beds
$151
2 double beds
$201
2 double beds
$228
Standard Room
1 king bed
$191
1 king bed
$225
2 double beds
$262
Superior room
bed type unknown
$251
King room
bed type unknown
$161
bed type unknown
$228
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at El Sueño Hotel & Spa

  • Adults only
  • Outdoor pool
  • Indoor pool
  • Spa and wellness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Valet parking

Basics

  • Free Wi-Fi
  • Mobile hotspot device
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Air-conditioned

Bathroom

  • Shower
  • Bathtub
  • Spa bath
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Pool and spa

  • Spa and wellness centre
  • Massage
  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna

Services and conveniences

  • Wake-up service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Bottle of water
  • 24-hour front desk

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Trouser press

General

  • Seating area
  • Inner courtyard view
  • Sofa
  • Telephone
  • Storage available

Parking and transportation

  • Airport shuttle
  • Free parking
  • Valet parking
  • Private parking

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Dining

  • Minibar
  • Restaurant
  • Bar/Lounge
  • Coffee machine

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Adults only
  • No smoking

Bedroom

  • Alarm clock
  • Wardrobe or closet

Workspace

  • Laptop safe
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Outdoor

  • Terrace/Patio

Family friendly

  • Complimentary breakfast

Reviews of El Sueño Hotel & Spa

8.3
Very good
940 verified ratings
Wonderful
595
Very good
129
Good
92
Okay
41
Fair
34
Mediocre
21
Poor
28

Summary of reviews

Guests say
Guests generally appreciated the location of the hotel, highlighting its central position and proximity to key attractions. Cleanliness received positive remarks, with many describing the hotel as clean and well-maintained. However, there were notable issues with service, particularly with front desk staff and valet service, which left several guests feeling disappointed.
AI-generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Service3 out of 10
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Score by provider

All reviews

8.8
Very good
Anonymous, Jan 2016
Pros (+) The staff and the location were both great. Just a couple of blocks from the Zocolo. The hotel itself was very clean and beautiful. The staff was very attentive and took care of our requests promptly. Breakfast was also great with varied options for all tastes.

Location

9 Oriente No. 12 Centro Histórico, 72500 Puebla City, Puebla

What's nearby

  • Amparo Museum88 m
  • Catedral de Puebla244 m
  • Zócalo de Puebla344 m
  • Capilla del Rosario0.6 km
  • Ángel Custodio0.7 km
  • Street of Candies0.7 km
  • Mercado el Parian0.7 km
  • Artist Quarter0.8 km
  • Museo de Arte Popular1.1 km
  • Downtown Puebla1.2 km
  • Museo Nacional del Ferrocarril2.1 km
  • Fuertes de Loreto2.2 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at El Sueño Hotel & Spa

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at El Sueño Hotel & Spa

  • Where is El Sueño Hotel & Spa located?

    El Sueño Hotel & Spa is located at 9 Oriente No. 12 Centro Histórico, 0.4 km from the centre of Puebla City. Amparo Museum is the closest landmark to El Sueño Hotel & Spa.

  • When is check-in time and check-out time at El Sueño Hotel & Spa?

    Check-in time is 15:00 and check-out time is 11:00 at El Sueño Hotel & Spa.

  • Does El Sueño Hotel & Spa offer free Wi-Fi?

    Yes, El Sueño Hotel & Spa offers free Wi-Fi.

  • Does El Sueño Hotel & Spa offer free parking?

    Yes, El Sueño Hotel & Spa offers free parking.

  • How far is El Sueño Hotel & Spa from the airport?

    El Sueño Hotel & Spa is 22.1 km from Puebla City Huejotzingo. El Sueño Hotel & Spa is 101.4 km from Mexico City Benito Juarez.

  • Does El Sueño Hotel & Spa have a pool?

    Yes, El Sueño Hotel & Spa has a pool on-site.

  • How does KAYAK find such great El Sueño Hotel & Spa hotel deals?

    KAYAK scours the web for all room deals available at El Sueño Hotel & Spa in Puebla City and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at El Sueño Hotel & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for El Sueño Hotel & Spa.

See more FAQs

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Cheapest

See cheapest stays in Puebla City
2-star hotel
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3-star hotel
72% cheaperHotel La Alhondiga7.5 Good (299 reviews)0.45 kmRestaurant, Bar/Lounge, Room service$37+
3-star hotel
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2-star hotel
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Most recommended

See most recommended stays in Puebla City
5-star hotel
Palacio Julio Hotel9.4 Excellent (102 reviews)0.51 kmOutdoor pool, Fitness centre, Restaurant$193+
3-star hotel
13% cheaperHotel Boutique Posada XVII9.4 Excellent (684 reviews)0.29 kmBar/Lounge, Room service, Free Wi-Fi$111+
3-star hotel
Milo Collection Hotel9.2 Excellent (217 reviews)0.17 kmRestaurant, Bar/Lounge, Room service$167+
3-star hotel
23% cheaperHotel Business Real 5009.2 Excellent (122 reviews)0.5 kmSpa and wellness centre, Restaurant, Bar/Lounge$98+

Good to know

Value for money

8.1

Distance to city centre

0.4 km

Nearest airport

Puebla City Huejotzingo

Distance to airport

22.3 km

Everything you need to know for your stay in Puebla City