Prices are in New Zealand Dollars.

El Sueño Hotel & Spa

9 Oriente No. 12 Centro Histórico, 72500 Puebla City, Puebla, Mexico
+52 222 232 6489

Cheapest
rate per night

8.9

Excellent
based on 812 reviews
El Sueño Hotel & Spa - Puebla City, Puebla, Mexico
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Cancelon $145
Priceline $165
Booking.com $168
Cancelon
Priceline
Booking.com

Good to know

Distance to city centre 0.4 km
Location rating 9.7
Nearest airport Puebla City Huejotzingo
Distance to airport 22.3 km

Rooms

Check-in
Check-out

Double rooms

$168+

Bed type
Provider
Nightly base price
Double bed
$168 per night

Standard rooms

$145+

Bed type
Provider
Nightly base price
Unknown
$145 per night
Unknown
$165 per night
Unknown
$193 per night

Reviews

Pros

Cons

Traveller rating

75
13
14
2
0

Time of year

Traveller type

Show reviews that mention

+
bad experience in 3 reviews
bag of laundry in 3 reviews
breakfast service in 39 reviews
good choice in 5 reviews
great location in 40 reviews
ground floor in 4 reviews
hotel was clean in 14 reviews
intimacy in 5 reviews
nice perk in 3 reviews
nice view in 5 reviews
outside noise in 9 reviews
puebla in 6 reviews
room good in 26 reviews
room service in 18 reviews
second night stay in 10 reviews
staff was wonderful in 49 reviews
tucked away in 6 reviews
  • Excellent
    Mar 2020
    10.0

    Staff was really nice, room was beautiful!

    I loved everything

  • Excellent
    Mar 2020
    10.0

    Great decor, hospitable staff. Amazing location. Very quiet room for great sleep. Without question I will be back. My wife and I are not Spanish speakers and it was our first trip to Puebla. Staff was very helpful and attentive. The place has so much character and charm. The food was good and we really enjoyed our stay. Perfect location to access all the amazing sites in Puebla. We will stay here again.

    The only thing I didn’t like is that I didn’t stay longer.

  • Excellent
    Feb 2020
    10.0

    We appreciate contemporary, elegant and creative overall design as well as the detailss, it created a peaceful atmosfere. Breakfasts: fantastic! Great choice, presentation and taste. Great service.

  • Good
    Feb 2020
    7.1

    Location and design of shower. Breakfast was good.

    It was no way 5 stars (for instance the matrasses were on hard board) it was to expensive for the value we got. Not even free coffee and tea in the room, also the room was rather small. Biggest problem: the air/atmosfeer in the room was not at all fresh + the airco was not sufficient and in a strange place in te room, so we did not sleep well.

  • Mediocre
    Feb 2020
    4.0

    Location to the main square was good - although the receptionist warned us that only a small circumference near the hotel was safe to walk around. The bed was clean and comfortable, and the bedding warm (which was necessary as the room was cold). The bathroom was dated and after the first flush the toilet broke - the staff were helpful and fixed this very quickly. Similarly, the staff helped park our car.

    Firstly, this hotel suggests to be "spa" - this was the main reason we chose this hotel over others. After a long drive we wanted to sit in the jacuzzi and sauna...we asked 1/2 hour after we arrived to use these (18.10 pm) and even though the spa area closes at 8pm were told "there was no availability, and could use it at 8 in the morning before we checked out"!!! Breakfast was poor - the selection is 1 of 3 items: fruit and 2 Mexican dishes, which was really disappointing and the chef should be embarrassed to service local cuisine to this low standard. Finally, the bedroom was naturally cold - as was the water that drizzles from the shower. Even at the "reasonable" cost this hotel was over priced.

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About

Overview

With a stay at El Sueño Hotel & Spa, you'll be centrally located in Puebla, just a 4-minute walk from Puebla Cathedral and 6 minutes by foot from Zocalo Square. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.9 Excellent

based on 812 reviews

9.7

Location

8.4

Service

4.5

WiFi

1.7

Pool

Things to know

  • Nice building
  • Friendly service

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Free breakfast
Free Wi-Fi
Pets allowed on request. Charges may apply.
Disabled access
Laundry service
Meeting/Banquet facilities
Room service
Spa
Hot tub
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24-hour front desk
Safe
Sauna
Free parking
Storage available
Terrace/Patio
Adults only
Massage
Library
Concierge service
Laundry facilities
Indoor pool
Hairdryer
Cable or satellite TV
Airport shuttle (surcharge)
Free Internet
Free valet parking
Rooftop

FAQs when booking at El Sueño Hotel & Spa

Where is El Sueño Hotel & Spa located?

El Sueño Hotel & Spa is located at 9 Oriente No. 12 Centro Histórico, 0.4 km from the centre of Puebla City. Amparo Museum is the closest landmark to El Sueño Hotel & Spa.

When is check-in time and check-out time at El Sueño Hotel & Spa?

Check-in time is 15:00 and check-out time is 12:00 at El Sueño Hotel & Spa.

Does El Sueño Hotel & Spa offer free Wi-Fi?

Yes, El Sueño Hotel & Spa offers free Wi-Fi.

Does El Sueño Hotel & Spa offer free parking?

Yes, El Sueño Hotel & Spa offers free parking.

Does El Sueño Hotel & Spa offer free airport shuttle service?

No, El Sueño Hotel & Spa does not offer free airport shuttle service.

How far is El Sueño Hotel & Spa from the airport?

El Sueño Hotel & Spa is 22.3 km from Puebla City Huejotzingo. El Sueño Hotel & Spa is 101.5 km from Mexico City Benito Juarez.

Can you bring pets to El Sueño Hotel & Spa?

Yes, El Sueño Hotel & Spa is a pet-friendly hotel.

Does El Sueño Hotel & Spa have a pool?

Yes, El Sueño Hotel & Spa has a pool on-site.

Photos

All photos (1)
Bedroom (1)

Location

Most popular landmarks

  • Amparo Museum 88 m
  • Catedral de Puebla 244 m
  • Zócalo de Puebla 344 m
  • Capilla del Rosario 0.6 km
  • Ángel Custodio 0.7 km
  • Street of Candies 0.7 km

Puebla City travel guide

Learn about Puebla City on KAYAK

Getting Around

Puebla City Huejotzingo 22.3 km
Mexico City Benito Juarez 101.5 km
Puebla City Puebla - Terminal de Autobuses 3.6 km
Mexico City- Terminal Oriente San Lázaro 105.1 km

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Hotels Mexico Puebla Puebla City El Sueño Hotel & Spa