Hotel Augustus et Otto

Room was clean and the bed was super comfrostable.

Room was old and outdated, didn’t really live up to the pictures they provide. The lighting in the room was absolutely horrendous, ceiling light was pretty much useless. Window curtain was broken so you have to play with it or deal with the early morning sun.

The first receptionist we encountered was friendly. It was fairly close to the metro station for getting around town.

The cleanliness could be addressed at this hotel. Dirty spoons that were never cleaned while we were there but the cup we used for tea was...didn't make any sense. Hairs in the bathroom were also off putting and I think the cleaners do a quick rush job. Also, the system with the room keys is flawed. On a few occasions the hotel receptionist gave us the wrong key back for our room, which isn't safe as it means that perhaps our key could have been given to another guest and they would have access to our room just as easily.

the receptionist said me that if you dont write your adress on form, i will complain you to police ! other woman receptionist also had one face like refriferator, receptionist who was man was kind i think you have to change women receptionist, they are not kind , i will never go there if free also

Definitely not a four stars hotel!!

As I was staying there with my gf, I'm going to put here 2 versions. My version: the hotel's location is pretty good as it's close to the center and just near the Vltava river. They allowed us to check in earlier which was very nice because we were very tired (after days of traveling). The checkout guy was very kind and was even smiling. My girlfriend's version(russian): Я и мой молодой человек останавливались в Отеле Augustus et Otto с 27 по 20 сентября 2018 года. Из плюсов: девушка на рецепшене была довольно милой, всегда была горячая вода, пока мы ждали заселения, налили чаю, находится довольно близко к центру (2 с половиной км от центра Праги).

Here comes the fun part. My version: this is definitely not a four stars hotel, maybe it used to be but not anymore. I paid 200eu expecting to be welcomed in a luxurious real four stars hotel because we wanted to relax after 2 long weeks of adventures but we were very disappointed, my gf even cried! They first asked us to give a 50 euros deposit for the minibar that contains 3 drinks and 2 chocolates (from billa, the cheapest supermarket) then they gave us vouchers for breakfast because I guess they don't trust anyone even their own customers so we felt very unwelcome. When we entered our room(12), it smelled weird and no it's not because of disinfection, the smell was there every time we entered our room. We had to open windows all the time so we could have some fresh air. We booked a double room, yet it was a twin room (2 single beds put together). The sink pipe in the bathroom was not very often cleaned we could tell as the water was draining very slowly down the pipe. We couldn't use blankets as they were in a pretty bad shape, harsh for the skin and the TV was too small with wires hanging around. Now for the breakfast, every product is from billa (I love billa but I paid 200eu here!), And same breakfast everyday with very poor choice. Every morning there was very loud post Soviet music coming from the kitchen even at 9am when people just woke up! We could hear it from our room!! Also i saw children playing around the kitchen. My girlfriend's version: он был заявлен как 4 звездочный отель, но на самом деле уровня максимум одной звезды. А денег за него берут как за 4 звезды! Девушки на рецепшене не говорят по-чешски, практически весь персонал русские или украинцы, которые не говорят на английском. Наша комната была меньше заявленной, вода из раковины не желала уходить, покрывало на кровати -- старое, застиранное, все в катышках. Экран телевизора крошечный, все провода наружу. Мы заказали двойную крвоать, а на самом деле это было две сдвинутые кровати и два одеяла, кто-нибудь из нас все время проваливался в щель. Очень тонкие жидкие подушки. На моем пододеяльнике было красное пятно (от свечи?) Вместо кондиционера -- вентилятор. За содержимое минибара с нас взяли депозит 50 евро! Каждый раз, когда мы выходили из отеля, ключ от комнаты надо было сдавать на рецепшн. Завтрак -- по талонам! При этом в столовой оглушительно ревела плохая русская музыка из кухни, невозможно было спокойно позавтракать в тишине. Иногда эту музыку включали также во время уборки комнат, под такое сложно отдыхать. Сам завтрак не очень разнообразный, в картошку добавили бекон, скудный выбор овощей. В последнюю ночь мы уезжали рано утром, так как у нас был самолет, и попросили завтрак с собой. Нам упаковали: одну помидорку (!), 3 куска хлеба, ветчину, сыр, 2 киви, 2 апельсина, поллитра воды, 4 масла (два из них -- маргарин рама), 2 джема и 0,3 сока. Ни ножа, ни вилки. Как есть это в аэропорту? Масло пальцем намазывать? Остались очень недовольны, боль