Good to know
|Distance to city centre||1.4 km|
|Distance to airport||49.0 km|
|"Beautiful balcony and pool area"||(in 12 reviews)|
|"Excellent location, friendly staff, well priced"||(in 56 reviews)|
|"staff was very helpful & friendly."||(in 44 reviews)|
Time of year
Show reviews that mention
|beach and restaurants||in 16 reviews|
|beautiful gardens||in 5 reviews|
|clean rooms||in 5 reviews|
|close to the beach||in 21 reviews|
|definitely recommend||in 2 reviews|
|fifth avenue||in 5 reviews|
|great location||in 64 reviews|
|higher quality||in 3 reviews|
|hot tub||in 31 reviews|
|hot water||in 15 reviews|
|playa del||in 9 reviews|
|staff was wonderful||in 51 reviews|
|thicker blankets||in 5 reviews|
|trees and tropical||in 4 reviews|
Great location, nice and clean.
The washer didn’t work and that was the main reason I decided to stay there because I wanted to do some laundry before we packed. We asked for them to fix it and they didn’t have a part for the washer and weren’t willing to move us to a different room.
I absolutely love the friendliness and helpfulness of the staff. I felt comfortable and trusting right away which is a difficult thing for me. They accommodated every need, and even suggested some really awesome places to eat and have a great time. I can't remember the two front desk gentlemen, and the gentleman that assisted with our luggage, but thank you all so much for making my friend's bachelorette vacation phenomenal. Jimmy the cat, was absolutely adorable. And housekeeping was superb. I just loved this place. Will be traveling back to this location very soon. Very close to many restaurants, shopping, live music, many places to sign up for excursions, and most importantly the beautiful beaches.
The lobby, the pool, the rooms, the staff and the services are great! Oh and the restaurant was also good.
The road heading to the main lobby needs some improvement, and maybe be a little welcoming decoration to show your hidden gem.
I liked the location. The apartment was beautiful. The kitchen was very well stocked. It was very clean. The staff was very nice and professional. Absolutely loved the rooftop terrace! And having use of the barbecue grill was awesome.
The bed was a bit firm. But I think that was just my personal preference.
Beds and pillows very uncomfortable and hard. My children and I got back pain. Couch smell very bad and humid.
With a stay at Riviera Maya Suites, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 5 minutes by foot from Playa del Carmen Main Beach. Featured amenities include complimentary wired Internet access, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 443 reviews
Things to know
- Impressive bathroom
- Well-maintained rooms
- Spacious rooms
- Good kitchenette
Policies vary by room type and provider.
Reviews about Riviera Maya Suites
Most popular landmarks
- Mamita's Beach Club 241 m
- Muelle Navega 0.6 km
- Parque 28 de julio 1 km
- Playa principal de Playa del Carmen 1.1 km
- Calle Quinta Avenida 1.2 km
- Yucatek Divers 1.3 km
|Playa Del Carmen||2 km|
|San Miguel de Cozumel||19.1 km|