Panama Jack Resorts Playa Del Carmen

Constituyentes No. 1, 77500 Playa del Carmen, Quintana Roo, Mexico
+52 984 873 4000

Cheapest
rate per night

8.6

Excellent
based on 2,774 reviews
Panama Jack Resorts Playa Del Carmen - Playa del Carmen, Quintana Roo, Mexico
Check-in
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Check-out
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Provider Nightly total
Priceline $286
Cancelon $306
CheapTickets $318
Priceline
Cancelon
CheapTickets

Good to know

Distance to city centre 1.1 km
Location rating 9.0
Nearest airport Cancun
Distance to airport 49.5 km

Rooms

Check-in
Check-out

Double rooms

$368+

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$368 per night
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$444 per night

Standard rooms

$286+

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$286 per night
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$306 per night
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$318 per night
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$318 per night
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$324 per night
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$325 per night
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$338 per night
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$348 per night
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$351 per night
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$353 per night
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$376 per night
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$393 per night
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$393 per night
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$393 per night
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$398 per night
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$401 per night
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$438 per night
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$460 per night
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$463 per night
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$470 per night
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$537 per night
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$596 per night
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$596 per night

Reviews

Pros

Cons

Traveller rating

78
24
4
5
1

Time of year

Traveller type

Show reviews that mention

+
additional charge in 4 reviews
customer service in 97 reviews
facilities in pool in 23 reviews
food was very good in 73 reviews
great location in 44 reviews
hotel was very clean in 20 reviews
jack in 5 reviews
mexican restaurant in 33 reviews
ocean view in 18 reviews
private beach in 43 reviews
quality was poor in 13 reviews
room was cleaned in 8 reviews
snack bar in 23 reviews
standard room in 11 reviews
  • Excellent
    Sep 2019
    10.0

    The room was big, clean and super comfortable. The staff was kind and with high service attitude. The all inclusive service was spectacular! Food- amazing. Everything you need is there. Highly recommended!

    Nothing

  • Excellent
    Aug 2019
    9.2

    At check-in, Francisco was amazing and helping us obtain another room for us. He went out of his way to make sure he made us very happy and extremely comfortable. Francisco is the main reason why we give this hotel such a high rating. Overall, excellent resort, best location, great food, great staff.

    We booked ocean front view, however, they gave us pool view with the DJ right underneath our suite. We right back to the front desk and the young lady did not help us, had to wait until the next morning, until the front desk Francisco listened to us and since we lost a night in the room, he upgraded us. He really went out of his way.

  • Excellent
    Aug 2019
    9.6

    The food and entertainment was especially good.

    At check-in, my sister and I were told we'd have two beds in our room, which is also something we'd specifically requested at the time of booking, but then found that there was only one bed in the room. When I raised this with reception, the man I spoke to was quite rude and flatly told me that there were no twin rooms left. This was not an ideal sleeping arrangement for us. We would have felt much more comfortable in a twin room.

  • Excellent
    Aug 2019
    10.0

    Excellent service. Clean facilities

    Check in took too long

  • Excellent
    Jul 2019
    10.0

    Staff were great! Great buffet selections. Well organize resort. It’s my second time staying and will stay more in the future.

    The floor in my ocean view keeps getting moisture if I turn the AC off. Almost slipped and hurt myself.

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About

Overview

The Panama Jack Resorts Playa del Carmen welcomes guests of all ages to recharge amid the beautiful ocean, authentic culture and coastal charm of the Riviera Maya. This family-friendly resort is perfectly located just steps from 5th Avenue’s shops, clubs, restaurants and the ferry to Cozumel. Guests can choose from high-energy activities to low-key oceanfront pools for their preferred combination of fun and relaxation.

With all-inclusive amenities, dining and drinks will be easy to figure out for guests as Panama Jack Resorts Playa del Carmen offers 12 restaurants, bars and lounges throughout its complex. Guests can grab a quick sake and sushi roll or indulge in an authentic Brazilian spread with freshly grilled meats sliced tableside at Pinchos.

Panama Jack Resorts Playa del Carmen offers suites inspired by the sea, sun and sand to all guests with various bed and sleeping configurations. All contemporary suites offer a balcony or terrace along with free WiFi, flat-screen TVs and DVD players plus minibars and a safe. Guests can easily upgrade their suite to add an ocean view, liquor cabinet, cabana or separate living space.

At the doorstep of the Riviera Maya, guests can check out ancient ruins and authentic local culture along the Riviera Maya. With spectacular views of the Caribbean, luxury shopping and a range of outdoor spaces to mix and mingle, guests won’t lack for things to do within walking distance of the resort either. A spa, fitness center and kids club also add the amenities that Panama Jack Resorts Playa del Carmen has to offer guests.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.6 Excellent

based on 2,774 reviews

9.0

Location

8.6

Service

6.3

WiFi

4.0

Beach

Things to know

  • Friendly atmosphere
  • Nice building
  • Clean rooms
  • Friendly service

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Cribs available
Laundry facilities
Bicycle hire
Golf
Child pool
No smoking
Beauty salon
Babysitting/child care services (surcharge)
Steam room
ATM on-site
Business centre
Car hire
Child-friendly
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Game room
Spa
Hot tub
Outdoor pool
Restaurant
Bar/Lounge
Air-conditioned
Coffee shop
24-hour front desk
Safe
Sauna
Airport Shuttle (Surcharge)
Pets not allowed
Free parking
Playground
Pool table
Designated smoking area
Storage available
Wedding services
Terrace/Patio
Disabled access
Hairdryer
Cable or satellite TV
Private beach

Photos

Panama Jack Resorts Playa Del Carmen - Playa del Carmen - Building All photos (35)
Panama Jack Resorts Playa Del Carmen - Playa del Carmen - Balcony Balcony (3)
Panama Jack Resorts Playa Del Carmen - Playa del Carmen - Bar Bar (4)
Panama Jack Resorts Playa Del Carmen - Playa del Carmen - Bathroom Bathroom (2)
Panama Jack Resorts Playa Del Carmen - Playa del Carmen - Beach Beach (2)

Location

Most popular landmarks

  • Muelle Navega 237 m
  • Mamita's Beach Club 0.4 km
  • Playa principal de Playa del Carmen 0.6 km
  • Parque 28 de julio 0.7 km
  • Calle Quinta Avenida 0.7 km
  • Yucatek Divers 0.9 km

Playa del Carmen travel guide

Learn about Playa del Carmen on KAYAK

Getting Around

Playa Del Carmen 1.6 km
San Miguel de Cozumel 18.9 km

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