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Panama Jack Resorts Playa del Carmen
Constituyentes Number 1, 77500 Playa del Carmen, Quintana Roo, Mexico
+52 984 873 4000
Cheapest
rate per night
8.7
Excellent
based on 264 reviews
Compare vs KAYAK
Good to know
Value for money |
8.2 |
|---|---|
Distance to city centre |
1.1 km |
Location rating |
9.2 |
Nearest airport |
Cancún |
Distance to airport |
49.5 km |
Rooms
Standard rooms
$100+
Bed type
Provider
Total stay + taxes & fees
Unknown
$100
Unknown
$135
Unknown
$192
Unknown
$200
Unknown
$208
Unknown
$208
Unknown
$212
Unknown
$280
Unknown
$820
Reviews
Pros
| "Stuff been super friendly and helpful!" | (in 3 reviews) |
|---|---|
| "The service and staff were perfect" | (in 41 reviews) |
| "Some great staff and good restaurants" | (in 8 reviews) |
Cons
| "The service at reception was unprofessional." | (in 4 reviews) |
|---|---|
| "The beach area is not worth swimming in." | (in 10 reviews) |
| "Rooms are tiny, extremely old" | (in 6 reviews) |
Traveller rating
90
30
6
6
4
Time of year
Traveller type
Show reviews that mention
+
-
ExcellentJan 201910.0
Steps in the pool
-
PoorMay 20162.0
Poor service, smelly rooms, broken ACS and outlets
Location
The rooms were musty smelling. By the end of the trip, everyone had runny noses from what was most likey mold causing the musty smell. Service was terrible, I understand nothing happens quickly in foreign countries, but they were not helpful and didn't care, unlike other all inclusive I've been to in Mexico. The AC in one room did not work, they didn't not want to move the people in that room to a new room with working AC and instead said "Oh, it's working, you have to wait until the sun goes down for it to cool off." Really? No beach side drink orders, you have to go to the bar yourself. Food left a lot to be desired. The Mexican restaurant did not have AC and when we requested to be moved closer to the patio to feel the breeze, we were told no. There were only three other parties in the entire restaurant! I would not recommend this resort.
-
ExcellentDec 20159.4
Everything, was nice!
access to the beach you could improve
-
MediocreDec 20154.0
Generally it was clean and the booze was of good quality.
No beach, poor service, resort smells bad and the food is not very good
-
GoodFeb 20156.5
OK, not the best value for the money
Location - close to downtown Carmen Pool some staff
Standard rooms are closets food was not impressive and repetitive low shelf alcohol for the price we had a lot better
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About
Overview
The Panama Jack Resorts Playa del Carmen welcomes guests of all ages to recharge amid the beautiful ocean, authentic culture and coastal charm of the Riviera Maya. This family-friendly resort is perfectly located just steps from 5th Avenue’s shops, clubs, restaurants and the ferry to Cozumel. Guests can choose from high-energy activities to low-key oceanfront pools for their preferred combination of fun and relaxation.
With all-inclusive amenities, dining and drinks will be easy to figure out for guests as Panama Jack Resorts Playa del Carmen offers 12 restaurants, bars and lounges throughout its complex. Guests can grab a quick sake and sushi roll or indulge in an authentic Brazilian spread with freshly grilled meats sliced tableside at Pinchos.
Panama Jack Resorts Playa del Carmen offers suites inspired by the sea, sun and sand to all guests with various bed and sleeping configurations. All contemporary suites offer a balcony or terrace along with free WiFi, flat-screen TVs and DVD players plus minibars and a safe. Guests can easily upgrade their suite to add an ocean view, liquor cabinet, cabana or separate living space.
At the doorstep of the Riviera Maya, guests can check out ancient ruins and authentic local culture along the Riviera Maya. With spectacular views of the Caribbean, luxury shopping and a range of outdoor spaces to mix and mingle, guests won’t lack for things to do within walking distance of the resort either. A spa, fitness center and kids club also add the amenities that Panama Jack Resorts Playa del Carmen has to offer guests.
Features
8.7 Excellent
based on 264 reviews
9.1
Cleanliness
8.9
Comfort
9.0
Staff
8.3
Value for money
Check in |
15:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
AMENITIES
ATM on-site
Business centre
Car hire
Child-friendly
Daily housekeeping
Fax/photocopying
Family rooms
Concierge service
Fan
Cribs available
Entertainment staff
Currency exchange on-site
Fire extinguisher
Gift shop
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Free toiletries
Shops (on site)
Room service
Smoke alarms
Tour desk
Bicycle hire
Board games/puzzles
Game room
Golf
Books, DVDs, music for children
Spa
Hot tub
Child pool
Aerobics
Outdoor pool
Evening entertainment
CCTV in common areas
Kids meals
No smoking
Kid-friendly buffet
Cooking classes
Restaurant
Bar/Lounge
Beauty salon
Hairdryer
Fitness centre
Indoor play area
24-hour security
Kids' club
Air-conditioned
Newspapers
Kids' outdoor play equipment
Mini-golf
Airport shuttle (surcharge)
Babysitting/child care services (surcharge)
Pets not allowed
Free parking
Table tennis
Playground
Pool with a view
Pool table
Coffee shop
Private bathroom
24-hour front desk
Steam room
Storage available
Shuttle service (additional charge)
Wedding services
Spa and wellness centre
Free Wi-Fi
Radio
Ticket service
Beachfront
Terrace/Patio
Disabled access
Beach towels
Safety deposit box
Sea view
Seating area
Pool bar
Shared lounge/TV area
Shower
24-hour check-in
Snack bar
Sofa
Baby safety gates
Balcony
Bathtub
Breakfast in the room
Telephone
Toilet
Children's television networks
Safe
Sauna
Coffee machine
TV
Desk
VIP room facilities
FAQs when booking at Panama Jack Resorts Playa del Carmen
Where is Panama Jack Resorts Playa del Carmen located?
When is check-in time and check-out time at Panama Jack Resorts Playa del Carmen?
Does Panama Jack Resorts Playa del Carmen offer free Wi-Fi?
Does Panama Jack Resorts Playa del Carmen offer free parking?
Does Panama Jack Resorts Playa del Carmen offer free airport shuttle service?
How far is Panama Jack Resorts Playa del Carmen from the airport?
Can you bring pets to Panama Jack Resorts Playa del Carmen?
Does Panama Jack Resorts Playa del Carmen have a pool?
Photos
All photos
01 of 35
Reviews about Panama Jack Resorts Playa del Carmen
“Beach walk out suites were so luxurious and comfortable, the food was varied and really great quality, the staff were so attentive and friendly and the location right next to 5th Avenue is perfect!”
“The junior suite is really great value : super confortable beds, huge HD TV (with international channels, including HBO), balcony, nice bathroom and room service.”
“The last day, our flight was in the evening and we could stay in the same room for 10 USD per hour which is really peanuts compared to the fact that you can have a good shower and rest before the 12 hours flight back home!”
“After 2 days we were given a much nicer room with a small balcony and we were happy with this.”
“The original room allocated to us did not have openings apart from the entrance door, which meant that we had to have artificial light on at all times , which I found unacceptable as it felt to be buried alive.The hotel check in lady just repeated that th”
Location
Most popular landmarks
- Muelle Navega 237 m
- Mamita's Beach Club 0.4 km
- Playa principal de Playa del Carmen 0.6 km
- Parque 28 de julio 0.7 km
- Calle Quinta Avenida 0.7 km
- Yucatek Divers 0.9 km
Playa del Carmen travel guide
Learn about Playa del Carmen on KAYAK
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