Good to know
|Distance to city centre||1.1 km|
|Distance to airport||49.5 km|
|"The service and staff were perfect"||(in 64 reviews)|
|"This hotel exceeded my expectations!"||(in 9 reviews)|
|"The rooms are very clean."||(in 5 reviews)|
|"Restaurants are no better."||(in 7 reviews)|
|"We change rooms, but it didn't change anything."||(in 3 reviews)|
|"I had to pay upgrade of $450.00 for ocean view room."||(in 8 reviews)|
Time of year
Show reviews that mention
|additional charge||in 4 reviews|
|customer service||in 97 reviews|
|facilities in pool||in 23 reviews|
|food was very good||in 73 reviews|
|great location||in 44 reviews|
|hotel was very clean||in 20 reviews|
|jack||in 5 reviews|
|mexican restaurant||in 33 reviews|
|ocean view||in 18 reviews|
|private beach||in 43 reviews|
|quality was poor||in 13 reviews|
|room was cleaned||in 8 reviews|
|snack bar||in 23 reviews|
|standard room||in 11 reviews|
Panama Jack is located next to Avenida Quinta. That offers a lot of options for food and entertainment, depending on what you prefer. Breakfast was ok and the staff was polite.
The location is also a drawback, as it is extremely loud. The hotel offers all day animation by the pool, with very loud music and entertainment until late in the night. Guests can also be extremely loud, not to mention all the noise produced by the ventilation and air conditioning systems throughout the hotel. Overall, I would say that this is not an establishment for anyone who wishes to relax and if you do choose it, I would advise on a room as far away from the pool as possible. Another disadvantage of the hotel is the fact that the beach in front of it, however idyllic, is simply not accessible because of rock formations, therefore you need to walk away from this hotel in order to swim, foregoing all your "all inclusive" privileges... Unless you are the type of traveller who travels to Mexico in order to stay by the pool all day, not minding all the noise from the hotel animateurs and the screaming kids...
All aspects were excellent. Definately going back
Food...same every day for one week...
Very nice rooms especially if you choose a Suite on the beach
Very clean hotel and room, comfortable kingsize bed, nice staff and very good food. Love the coffee bar and sushi bar.
To noisy at the pool, couldn’t relax because of the zumba and another activities
The Panama Jack Resorts Playa del Carmen welcomes guests of all ages to recharge amid the beautiful ocean, authentic culture and coastal charm of the Riviera Maya. This family-friendly resort is perfectly located just steps from 5th Avenue’s shops, clubs, restaurants and the ferry to Cozumel. Guests can choose from high-energy activities to low-key oceanfront pools for their preferred combination of fun and relaxation.
With all-inclusive amenities, dining and drinks will be easy to figure out for guests as Panama Jack Resorts Playa del Carmen offers 12 restaurants, bars and lounges throughout its complex. Guests can grab a quick sake and sushi roll or indulge in an authentic Brazilian spread with freshly grilled meats sliced tableside at Pinchos.
Panama Jack Resorts Playa del Carmen offers suites inspired by the sea, sun and sand to all guests with various bed and sleeping configurations. All contemporary suites offer a balcony or terrace along with free WiFi, flat-screen TVs and DVD players plus minibars and a safe. Guests can easily upgrade their suite to add an ocean view, liquor cabinet, cabana or separate living space.
At the doorstep of the Riviera Maya, guests can check out ancient ruins and authentic local culture along the Riviera Maya. With spectacular views of the Caribbean, luxury shopping and a range of outdoor spaces to mix and mingle, guests won’t lack for things to do within walking distance of the resort either. A spa, fitness center and kids club also add the amenities that Panama Jack Resorts Playa del Carmen has to offer guests.
based on 2,951 reviews
Things to know
- Clean rooms
- Friendly atmosphere
- Nice building
- Friendly service
Policies vary by room type and provider.
FAQs when booking at Panama Jack Resorts Playa Del Carmen
Where is Panama Jack Resorts Playa Del Carmen located?
Panama Jack Resorts Playa Del Carmen is located at Constituyentes No. 1, 1.1 km from the centre of Playa del Carmen. Muelle Navega is the closest landmark to Panama Jack Resorts Playa Del Carmen.
When is check-in time and check-out time at Panama Jack Resorts Playa Del Carmen?
Check-in time is 15:00 and check-out time is 12:00 at Panama Jack Resorts Playa Del Carmen.
Does Panama Jack Resorts Playa Del Carmen offer free Wi-Fi?
Yes, Panama Jack Resorts Playa Del Carmen offers free Wi-Fi.
Does Panama Jack Resorts Playa Del Carmen offer free parking?
Yes, Panama Jack Resorts Playa Del Carmen offers free parking.
Does Panama Jack Resorts Playa Del Carmen offer free airport shuttle service?
No, Panama Jack Resorts Playa Del Carmen does not offer free airport shuttle service.
How far is Panama Jack Resorts Playa Del Carmen from the airport?
Panama Jack Resorts Playa Del Carmen is 18.9 km from Cozumel. Panama Jack Resorts Playa Del Carmen is 49.5 km from Cancun.
Can you bring pets to Panama Jack Resorts Playa Del Carmen?
No, pets are not allowed at Panama Jack Resorts Playa Del Carmen.
Does Panama Jack Resorts Playa Del Carmen have a pool?
Yes, Panama Jack Resorts Playa Del Carmen has a pool on-site.
Reviews about Panama Jack Resorts Playa Del Carmen
Most popular landmarks
- Muelle Navega 237 m
- Mamita's Beach Club 0.4 km
- Playa principal de Playa del Carmen 0.6 km
- Parque 28 de julio 0.7 km
- Calle Quinta Avenida 0.7 km
- Yucatek Divers 0.9 km