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Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa
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![Illusion Boutique Hotel by Xperience Hotels - Adults Only - Playa del Carmen - Building]()
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![Illusion Boutique Hotel by Xperience Hotels - Adults Only - Playa del Carmen - Building]( "Provided by Hotels.com")
![Illusion Boutique Hotel by Xperience Hotels - Adults Only - Playa del Carmen - Bedroom]( "Provided by Official Hotel Information")
![Illusion Boutique Hotel by Xperience Hotels - Adults Only - Playa del Carmen - Pool]( "Provided by Official Hotel Information")
![Illusion Boutique Hotel by Xperience Hotels - Adults Only - Playa del Carmen - Lobby]( "Provided by Official Hotel Information")
![Illusion Boutique Hotel by Xperience Hotels - Adults Only - Playa del Carmen - Patio]( "Provided by Official Hotel Information")
![Illusion Boutique Hotel by Xperience Hotels - Adults Only - Playa del Carmen - Bathroom]( "Provided by Official Hotel Information")
![Illusion Boutique Hotel by Xperience Hotels - Adults Only - Playa del Carmen - Building]( "Provided by Official Hotel Information")
![Illusion Boutique Hotel by Xperience Hotels - Adults Only - Playa del Carmen - Bedroom]( "Provided by Official Hotel Information")
![Illusion Boutique Hotel by Xperience Hotels - Adults Only - Playa del Carmen - Lobby]( "Provided by Official Hotel Information")
![Illusion Boutique Hotel by Xperience Hotels - Adults Only - Playa del Carmen - Bathroom]( "Provided by Official Hotel Information")
![Illusion Boutique Hotel by Xperience Hotels - Adults Only - Playa del Carmen - Building]( "Provided by Official Hotel Information")
![Illusion Boutique Hotel by Xperience Hotels - Adults Only - Playa del Carmen - Bedroom]( "Provided by Official Hotel Information")
![Illusion Boutique Hotel by Xperience Hotels - Adults Only - Playa del Carmen - Bathroom]( "Provided by Official Hotel Information")
![Illusion Boutique Hotel by Xperience Hotels - Adults Only - Playa del Carmen - Building]( "Provided by Official Hotel Information")
![Illusion Boutique Hotel by Xperience Hotels - Adults Only - Playa del Carmen - Bedroom]( "Provided by Official Hotel Information")
![Illusion Boutique Hotel by Xperience Hotels - Adults Only - Playa del Carmen - Bedroom]( "Provided by Official Hotel Information")
![Illusion Boutique Hotel by Xperience Hotels - Adults Only - Playa del Carmen - Bedroom]( "Provided by Official Hotel Information")
Illusion Boutique Hotel by Xperience Hotels - Adults Only
8th St North, Playa del Carmen, Quintana Roo, Mexico
+52 984 803 3980
Cheapest
rate per night
8.2
Excellent
based on 455 reviews
Compare vs KAYAK
| Provider | Nightly total |
|---|---|
| Stayforlong | $40 |
| Agoda.com | $50 |
| Destinia.com | $50 |
Rooms available at Illusion Boutique Hotel by Xperience Hotels - Adults Only
Deluxe rooms
$40+
Bed type
Provider
Total stay + taxes & fees
Unknown
$40
Unknown
$57
Unknown
$61
Unknown
$65
Unknown
$66
Unknown
$79
Unknown
$82
Unknown
$86
Double rooms
$51+
Bed type
Provider
Total stay + taxes & fees
Unknown
$51
Unknown
$51
Unknown
$52
Unknown
$56
Unknown
$56
Unknown
$57
Unknown
$66
Unknown
$66
Unknown
$92
Unknown
$94
King rooms
$82+
Bed type
Provider
Total stay + taxes & fees
Unknown
$82
Unknown
$88
Unknown
$144
Standard rooms
$53+
Bed type
Provider
Total stay + taxes & fees
Unknown
$53
Unknown
$54
Unknown
$80
Unknown
$84
Reviews of Illusion Boutique Hotel by Xperience Hotels - Adults Only
Pros
| "Staff very friendly and helpful." | (in 41 reviews) |
|---|---|
| ""Great breakfast, ideal location"" | (in 26 reviews) |
| "awesome staff and very clean." | (in 41 reviews) |
Cons
| "We left after one night." | (in 8 reviews) |
|---|---|
| "No bar on the pool area." | (in 11 reviews) |
| "The bed was so hard." | (in 7 reviews) |
Traveller rating
1
2
0
0
0
Time of year
Traveller type
Show reviews that mention
+
| location is great | in 106 reviews |
|---|---|
| staff was very helpful | in 96 reviews |
| friendly staff | in 82 reviews |
| breakfast was good | in 70 reviews |
| near the beach | in 43 reviews |
| rooftop pool | in 42 reviews |
| comfortable hotel | in 38 reviews |
| bed was very hard | in 24 reviews |
| one night | in 24 reviews |
| ado bus | in 16 reviews |
| could hear the music | in 16 reviews |
| good shower | in 14 reviews |
| go above and beyond | in 12 reviews |
| playa del | in 12 reviews |
| ave | in 11 reviews |
| nice room | in 11 reviews |
| main street | in 8 reviews |
| next door | in 8 reviews |
| illusion | in 5 reviews |
| bars and restaurants | in 4 reviews |
| unable to resolve | in 3 reviews |
-
GoodJul 20167.4
Cute but not that good
The outdoor space, the service and breakfast.
The outdated room and damp smell in it.
-
ExcellentApr 201610.0
Perfect location
The location is half a block from the beach and half a block from 5th Avenue. Our room was quiet, clean and comfortable. The AC was great. The shower was hot and had good water pressure. The beds were comfortable, and the housekeeping was great. As soon as we arrived Fanny was at the front desk and we saw her every evening. Her friendliness was so genuine and we loved seeing her and we came and went about our day. She even gave us a wedding gift as she knew we were moving to a resort to get married after our checkout at Illusion. We had the breakfast included package, which was a simple continental spread with an amazing fresh fruit bowl each day. We paid a couple extra dollars to order some eggs off the menu, which was great value. Our server each morning was Alberto who was always so friendly and attentive. Carlos, the concierge, was great at booking us some excursions as well as making some recommendations for a few restaurants to check out off the main strip. Would stay here again when returning to Playa del Carmen.
-
GoodAug 20157.1
Good location but very average hotel
Good breakfasts available from the hotel restaurant. Price was only $3.00US for anything on the menu.
The room needed routine maintenance. Light bulbs out and not replaced, missing shower door, shower head was broken and not replaced until 3rd day. The view from the roof deck is awful due to construction going on all around. The staff is given little authority to make simple decisions. For example, there was a mix up about our breakfast charge. Instead of being able to correct it immediately the staff had to call the manager at home to get his ok. I can't imagine what would happen if there were a real emergency!
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About Illusion Boutique Hotel by Xperience Hotels - Adults Only
Overview
Illusion Boutique Hotel Adults Only By Xperience Hotels is centrally located in Playa del Carmen, a 4-minute walk from Central Square and 6 minutes by foot from Nuestra Senora del Carmen Catholic Church. Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.
Hotels.com
Features
8.2 Excellent
based on 455 reviews
8.5
Cleanliness
8.1
Comfort
8.0
Facilities
8.5
Food
Check in |
15:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
Amenities at Illusion Boutique Hotel by Xperience Hotels - Adults Only
Car hire
Wi-Fi available in all areas
Internet
Daily housekeeping
Concierge service
Fan
Currency exchange on-site
Fire extinguisher
Laundry facilities
Ironing service
Flat-screen TV
Multi-lingual staff
Free toiletries
Room service
Smoke alarms
Special diet menus (on request)
Contactless check-in/check-out
Tour desk
Bicycle hire
Physical distancing in dining areas
Physical distancing rules
Property is cleaned by professional cleaning companies
Spa
Process in place to check health of guests
Outdoor pool
Key access
CCTV in common areas
CCTV outside property
Restaurant
Bar/Lounge
Hand sanitiser in guest accommodation and key areas
Express check-out
Hairdryer
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Mosquito net
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Non-feather pillow
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitised
Public bath
Airport shuttle (surcharge)
Food can be delivered to guest accommodation
Guests can opt out of accommodation cleaning
Pool towels
Staff follow all safety protocols as directed by local authorities
Coffee shop
Private bathroom
Private check-in/check-out
24-hour front desk
Designated smoking area
Night club
Storage available
Shuttle service (additional charge)
Free Wi-Fi
Ticket service
Non-smoking rooms available
Terrace/Patio
Rooftop pool
Beach towels
Linens
Towels
Safety deposit box
Adults only
Sea view
Seating area
Lift
Massage
Library
Shampoo
Pool bar
Shower
Accessible by lift
First-aid kit
Snack bar
Socket near the bed
Sofa bed
Solarium
Balcony
Body soap
Carbon monoxide detector
Telephone
Toilet
Toilet paper
Safe
Cleaning products
Dustbins
TV
Upper floors accessible by lift
Conditioner
Upper floors accessible by stairs
VIP room facilities
Wardrobe or closet
FAQs when booking at Illusion Boutique Hotel by Xperience Hotels - Adults Only
Where is Illusion Boutique Hotel by Xperience Hotels - Adults Only located?
When is check-in time and check-out time at Illusion Boutique Hotel by Xperience Hotels - Adults Only?
Does Illusion Boutique Hotel by Xperience Hotels - Adults Only offer free Wi-Fi?
Does Illusion Boutique Hotel by Xperience Hotels - Adults Only offer free parking?
Does Illusion Boutique Hotel by Xperience Hotels - Adults Only offer free airport shuttle service?
How far is Illusion Boutique Hotel by Xperience Hotels - Adults Only from the airport?
Does Illusion Boutique Hotel by Xperience Hotels - Adults Only have a pool?
Photos of Illusion Boutique Hotel by Xperience Hotels - Adults Only
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01 of 17
Reviews about Illusion Boutique Hotel by Xperience Hotels - Adults Only
“"Personel, and good breakfasts (only Mexican), localization, close to ADO BUS!"”
“The rooms were clean and the bed was super comfy.”
“awesome staff and very clean.”
“"Bed was comfortable, AC quiet,."”
“Brilliant little hotel with rooftop pool and bar area.”
“"Good option to stay closed to all restaurants, bars and beach"”
“"helpful staff, good location"”
“Hotel staff was very helpful and kind”
“"Perfect location block from the beach and 5th Ave. Staff wonderful, breakfast actually menu."”
“Staff very friendly and helpful.”
“Would stay here again when returning to Playa del Carmen”
“"Breakfast was included and was at restaurant next door, a la carte, very good."”
“"Great breakfast, ideal location"”
“"Breakfast was included and was at restaurant next door, a la carte, very good."”
“"Large room, great breakfast (although a la carte), comfortable bed, nice shower, bathroom."”
Location
Most popular landmarks
- Playa principal de Playa del Carmen131 m
- Calle Quinta Avenida227 m
- Parque 28 de julio330 m
- Yucatek Divers384 m
- Mamita's Beach Club1 km
Playa del Carmen travel guide
Learn about Playa del Carmen on KAYAK
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Illusion Boutique Hotel by Xperience Hotels - Adults Only