Illusion Boutique Hotel by Xperience Hotels - Adults Only
8th St North, Playa del Carmen, Quintana Roo, Mexico
+52 984 803 3980From
$55
Cheapest
rate per night
7.2
Good
based on 863 reviews
About Illusion Boutique Hotel by Xperience Hotels - Adults Only
- Hotel RoomYou’ll have a private room with all the hotel’s amenities
- Clean and TidyThis stay has listed several different cleanliness practices.
- FreebiesThis stay includes Wi-Fi and Breakfast for free
Located in Downtown, this boutique hotel is within a 10-minute walk of Central Square, Nuestra Senora del Carmen Catholic Church and Quinta Alegría Shopping Mall. Xcaret Eco Theme Park is 6.8 mi (10.9 km) away.
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Deluxe rooms($55 - $251)
Deluxe room
King rooms($82 - $439)
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Standard rooms($66 - $546)
Standard Room
Double rooms($81 - $232)
Double room
Executive rooms($71 - $215)
Executive room
Superior rooms($89 - $321)
Superior room
Queen rooms($100 - $101)
Amenities at Illusion Boutique Hotel by Xperience Hotels - Adults Only
- Private beach
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee shop
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Health and safety
- Daily housekeeping
- Contactless check-in/check-out
- Physical distancing in dining areas
- Physical distancing rules
- Process in place to check health of guests
- CCTV in common areas
- Hand sanitiser in guest accommodation and key areas
- Screens or physical barriers placed between staff and guests in appropriate areas
- Mosquito net
- Use of cleaning chemicals that are effective against coronavirus
- 24-hour security
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- All plates, cutlery, glasses and other tableware have been sanitised
- Delivered food is securely covered
- Guests can opt out of accommodation cleaning
- Staff follow all safety protocols as directed by local authorities
- Disinfection of high-touch surfaces
- First-aid kit
- Enhanced cleaning
- Carbon monoxide detector
- Safe
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Towels/sheets (extra fee)
- Dustbins
General
- Family rooms
- Garden view
- Inner courtyard view
- Pool view
- Storage available
- Quiet street view
- Sea view
- Seating area
- Sofa
- Solarium
- City view
Services and conveniences
- Car hire
- Concierge service
- Currency exchange on-site
- Room service
- Key access
- Express check-out
- 24-hour front desk
- Ticket service
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Entire unit wheelchair accessible
- Multi-lingual staff
- No smoking
- Non-feather pillow
- Designated smoking area
- Lift
- Accessible by lift
- Upper floors accessible by lift
Bathroom
- Hairdryer
- Private bathroom
- Shower
- Bathtub
- Bidet
- Toilet
- Toilet paper
Pool and spa
- Spa
- Outdoor pool
- Plunge pool
- Pool with a view
- Rooftop pool
- Pool bar
Dining
- Restaurant
- Bar/Lounge
- Coffee shop
- Minibar
- Refrigerator
- Dining table
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Library
- TV
Outdoor
- Private beach
- Terrace/Patio
- Beach towels
- Balcony
Bedroom
- Extra-long beds (> 2 metres)
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Parking and transportation
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Laundry
- Laundry facilities
Things to do
- Beach access
Family friendly
- Complimentary breakfast
Reviews of Illusion Boutique Hotel by Xperience Hotels - Adults Only
7.2
Based on 863 verified guest reviews
6.8Solo
7.4Friends
6.9Couples
7.6Families
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Pros:The outdoor space, the service and breakfast.
Cons:The outdated room and damp smell in it.
Pros:The location is half a block from the beach and half a block from 5th Avenue. Our room was quiet, clean and comfortable. The AC was great. The shower was hot and had good water pressure. The beds were comfortable, and the housekeeping was great. As soon as we arrived Fanny was at the front desk and we saw her every evening. Her friendliness was so genuine and we loved seeing her and we came and went about our day. She even gave us a wedding gift as she knew we were moving to a resort to get married after our checkout at Illusion. We had the breakfast included package, which was a simple continental spread with an amazing fresh fruit bowl each day. We paid a couple extra dollars to order some eggs off the menu, which was great value. Our server each morning was Alberto who was always so friendly and attentive. Carlos, the concierge, was great at booking us some excursions as well as making some recommendations for a few restaurants to check out off the main strip. Would stay here again when returning to Playa del Carmen.
Pros:Good breakfasts available from the hotel restaurant. Price was only $3.00US for anything on the menu.
Cons:The room needed routine maintenance. Light bulbs out and not replaced, missing shower door, shower head was broken and not replaced until 3rd day. The view from the roof deck is awful due to construction going on all around. The staff is given little authority to make simple decisions. For example, there was a mix up about our breakfast charge. Instead of being able to correct it immediately the staff had to call the manager at home to get his ok. I can't imagine what would happen if there were a real emergency!
Location
8th St North, Playa del Carmen, Quintana Roo
What's nearby
- Playa principal de Playa del Carmen131 m
- Calle Quinta Avenida227 m
- Parque 28 de julio330 m
- Yucatek Divers384 m
- Muelle Navega0.7 km
- Mamita's Beach Club1 km
- Aviario Xaman Ha1.2 km
- Playacar Golf Club2.2 km
- Parque Xplor6.7 km
- Xcaret Park7 km
- El Camaleón Mayakoba Golf Club8.3 km
- Terminal marítima Punta Venado8.4 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
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