Prices are in New Zealand Dollars.

Illusion Boutique Hotel by Xperience Hotels - Adults Only

8th St North, Playa del Carmen, Quintana Roo, Mexico
+52 984 803 3980

Cheapest
rate per night

8.2

Excellent
based on 455 reviews
Illusion Boutique Hotel by Xperience Hotels - Adults Only - Playa del Carmen, Quintana Roo, Mexico
Thu 13/5
-
Fri 14/5
Compare vs KAYAK |

Provider Nightly total
Stayforlong $40
Agoda.com $50
Destinia.com $50
Stayforlong
Agoda.com
Destinia.com

Good to know

Value for money

7.9

Distance to city centre

0.6 km

Location rating

9.2

Nearest airport

Cancún

Distance to airport

50.0 km

Rooms available at Illusion Boutique Hotel by Xperience Hotels - Adults Only

Thu 13/5
Fri 14/5

Deluxe rooms

$40+

Bed type
Provider
Total stay + taxes & fees
Unknown
$40
Unknown
$57
Unknown
$61
Unknown
$65
Unknown
$66
Unknown
$79
Unknown
$82
Unknown
$86

Double rooms

$51+

Bed type
Provider
Total stay + taxes & fees
Unknown
$51
Unknown
$51
Unknown
$52
Unknown
$56
Unknown
$56
Unknown
$57
Unknown
$66
Unknown
$66
Unknown
$92
Unknown
$94

King rooms

$82+

Bed type
Provider
Total stay + taxes & fees
Unknown
$82
Unknown
$88
Unknown
$144

Standard rooms

$53+

Bed type
Provider
Total stay + taxes & fees
Unknown
$53
Unknown
$54
Unknown
$80
Unknown
$84

Reviews of Illusion Boutique Hotel by Xperience Hotels - Adults Only

Pros

Cons

Traveller rating

1
2
0
0
0

Time of year

Traveller type

Show reviews that mention

+
location is great in 106 reviews
staff was very helpful in 96 reviews
friendly staff in 82 reviews
breakfast was good in 70 reviews
near the beach in 43 reviews
rooftop pool in 42 reviews
comfortable hotel in 38 reviews
bed was very hard in 24 reviews
one night in 24 reviews
ado bus in 16 reviews
could hear the music in 16 reviews
good shower in 14 reviews
go above and beyond in 12 reviews
playa del in 12 reviews
ave in 11 reviews
nice room in 11 reviews
main street in 8 reviews
next door in 8 reviews
illusion in 5 reviews
bars and restaurants in 4 reviews
unable to resolve in 3 reviews
  • Good
    Jul 2016
    7.4

    Cute but not that good

    The outdoor space, the service and breakfast.

    The outdated room and damp smell in it.

  • Excellent
    Apr 2016
    10.0

    Perfect location

    The location is half a block from the beach and half a block from 5th Avenue. Our room was quiet, clean and comfortable. The AC was great. The shower was hot and had good water pressure. The beds were comfortable, and the housekeeping was great. As soon as we arrived Fanny was at the front desk and we saw her every evening. Her friendliness was so genuine and we loved seeing her and we came and went about our day. She even gave us a wedding gift as she knew we were moving to a resort to get married after our checkout at Illusion. We had the breakfast included package, which was a simple continental spread with an amazing fresh fruit bowl each day. We paid a couple extra dollars to order some eggs off the menu, which was great value. Our server each morning was Alberto who was always so friendly and attentive. Carlos, the concierge, was great at booking us some excursions as well as making some recommendations for a few restaurants to check out off the main strip. Would stay here again when returning to Playa del Carmen.

  • Good
    Aug 2015
    7.1

    Good location but very average hotel

    Good breakfasts available from the hotel restaurant. Price was only $3.00US for anything on the menu.

    The room needed routine maintenance. Light bulbs out and not replaced, missing shower door, shower head was broken and not replaced until 3rd day. The view from the roof deck is awful due to construction going on all around. The staff is given little authority to make simple decisions. For example, there was a mix up about our breakfast charge. Instead of being able to correct it immediately the staff had to call the manager at home to get his ok. I can't imagine what would happen if there were a real emergency!

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About Illusion Boutique Hotel by Xperience Hotels - Adults Only

Overview

Illusion Boutique Hotel Adults Only By Xperience Hotels is centrally located in Playa del Carmen, a 4-minute walk from Central Square and 6 minutes by foot from Nuestra Senora del Carmen Catholic Church. Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.2 Excellent

based on 455 reviews

8.5

Cleanliness

8.1

Comfort

8.0

Facilities

8.5

Food

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities at Illusion Boutique Hotel by Xperience Hotels - Adults Only

Car hire
Wi-Fi available in all areas
Internet
Daily housekeeping
Concierge service
Fan
Currency exchange on-site
Fire extinguisher
Laundry facilities
Ironing service
Flat-screen TV
Multi-lingual staff
Free toiletries
Room service
Smoke alarms
Special diet menus (on request)
Contactless check-in/check-out
Tour desk
Bicycle hire
Physical distancing in dining areas
Physical distancing rules
Property is cleaned by professional cleaning companies
Spa
Process in place to check health of guests
Outdoor pool
Key access
CCTV in common areas
CCTV outside property
Restaurant
Bar/Lounge
Hand sanitiser in guest accommodation and key areas
Express check-out
Hairdryer
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Mosquito net
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Non-feather pillow
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitised
Public bath
Airport shuttle (surcharge)
Food can be delivered to guest accommodation
Guests can opt out of accommodation cleaning
Pool towels
Staff follow all safety protocols as directed by local authorities
Coffee shop
Private bathroom
Private check-in/check-out
24-hour front desk
Designated smoking area
Night club
Storage available
Shuttle service (additional charge)
Free Wi-Fi
Ticket service
Non-smoking rooms available
Terrace/Patio
Rooftop pool
Beach towels
Linens
Towels
Safety deposit box
Adults only
Sea view
Seating area
Lift
Massage
Library
Shampoo
Pool bar
Shower
Accessible by lift
First-aid kit
Snack bar
Socket near the bed
Sofa bed
Solarium
Balcony
Body soap
Carbon monoxide detector
Telephone
Toilet
Toilet paper
Safe
Cleaning products
Dustbins
TV
Upper floors accessible by lift
Conditioner
Upper floors accessible by stairs
VIP room facilities
Wardrobe or closet

FAQs when booking at Illusion Boutique Hotel by Xperience Hotels - Adults Only

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Does Illusion Boutique Hotel by Xperience Hotels - Adults Only offer free Wi-Fi?

Does Illusion Boutique Hotel by Xperience Hotels - Adults Only offer free parking?

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Photos of Illusion Boutique Hotel by Xperience Hotels - Adults Only

Illusion Boutique Hotel by Xperience Hotels - Adults Only - Playa del Carmen - Building
All photos (17)
Illusion Boutique Hotel by Xperience Hotels - Adults Only - Playa del Carmen - Building
Building (4)
Illusion Boutique Hotel by Xperience Hotels - Adults Only - Playa del Carmen - Bedroom
Bedroom (6)
Illusion Boutique Hotel by Xperience Hotels - Adults Only - Playa del Carmen - Pool
Pool (1)
Illusion Boutique Hotel by Xperience Hotels - Adults Only - Playa del Carmen - Lobby
Lobby (2)

Location

Most popular landmarks

  • Playa principal de Playa del Carmen131 m
  • Calle Quinta Avenida227 m
  • Parque 28 de julio330 m
  • Yucatek Divers384 m
  • Mamita's Beach Club1 km

Playa del Carmen travel guide

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Hotels North America Mexico Quintana Roo Playa del Carmen Illusion Boutique Hotel by Xperience Hotels - Adults Only