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Hotel Xcaret Mexico

5 stars
9.0
Wonderful
based on 2134 reviews
2,134 reviews
Carr. Chetumal - Puerto Juarez Km. 282, 77710 Playa del Carmen, Quintana Roo, Mexico
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, Quintana Roo
+52 984 159 1600
Sun 18/10
-
Mon 19/10
2 guests, 1 room
Pool
Other
Other
Outdoor view
Building
Pool
Pool
Other
Pool
Restaurant
Living room
Other
Pool
Outdoor view
Other
Other
Other
Pool
Lounge
Outdoor view
Restaurant
Lobby
Bar
Pool
Outdoor view
Dining room
Bar
Pool
Pool
Restaurant
Beach
Pool
Other
Balcony
Balcony
Beach
Pool
Lobby
Dining room
Outdoor view
Outdoor view
Restaurant
Bedroom
Other
Lobby
Other
Other
Outdoor view
Other
Outdoor view
Bedroom
Other
Outdoor view
Lobby
Bedroom
Other
Lobby
Other
Restaurant
Spa
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Latest deals for Hotel Xcaret Mexico

Sun 18/10
-
Mon 19/10
Deals from
$808
•Cheapest rate per night
Compare prices for Standard Room, Double room and 26 more Hotel Xcaret Mexico deals.
Standard Room, bed type unknown
$808
nightly with VAT
Queen room, 2 queen beds
$1,318
nightly with VAT
Double room, 1 king bed
$1,473
nightly with VAT
Queen room, 2 queen beds
$1,492
nightly with VAT
Double room, bed type unknown
$1,654
nightly with VAT
Double room, bed type unknown
$1,852
nightly with VAT
Standard Room, bed type unknown
$2,080
nightly with VAT
Superior room, bed type unknown
$2,085
nightly with VAT
Superior room, bed type unknown
$2,187
nightly with VAT
Standard Room, bed type unknown
$3,046
nightly with VAT
*Total includes estimated local taxes & fees payable on check out.

Amenities at Hotel Xcaret Mexico

  • Private beach
  • Snorkelling
  • Indoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Coffee shop
  • Free parking

Reviews of Hotel Xcaret Mexico

9.0
Wonderful
2134 verified ratings
Wonderful
1668
Very good
159
Good
107
Okay
49
Fair
46
Mediocre
24
Poor
81

Summary of reviews

Guests say
Guests consistently praise the hotel's impressive amenities, beautiful location, and high standards of cleanliness. Many highlight the stunning facilities, pools, and access to parks as standout features. However, there are frequent complaints about the quality of service, with several guests describing it as disorganized, unhelpful, or not up to the standard expected for the price. Difficulties with restaurant reservations and inconsistent information from staff are also common issues. Despite these drawbacks, the overall experience is often described as enjoyable, especially due to the hotel's infrastructure and setting.
AI-generated from customer reviews
Amenities9 out of 10
Location8.5 out of 10
Cleanliness8 out of 10
Restaurant1 out of 10
Service0.5 out of 10
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All reviews

2.0
Poor
Engilla, Jun 2021
Pros (+) Horrible hotel, horrible staff, very unfriendly, quality of food was terrible for the price you pay. I mean a standard room is 600 above and it’s so not worth it
Cons (-) Quality of food. Staff, room doors are tin and rooms are very noisy so don’t expect to have a quite room where you can get sleep.
6.0
Okay
Anonymous, Oct 2020
Pros (+) Our room view was great. The spa hidrotherapy was great. Included parks were great. I’m hesitant to give a lower rating because everyone was so nice and our last trip before this one was magical. Very little plastic use.
Cons (-) Restaurants and bars were large in number but hit or miss in quality - xingao which requires a reservation was a total let down. Las playas wasn’t very good and ants will eat you alive. The drinks were watered down or just a bunch of sugar except for the lobby bar or dan’s bar in fuego. The water temperature for the shower was scalding hot or freezing, which was annoying. The toilet flushes so har...
Read more
10
Wonderful
Miguel, Aug 2020
Pros (+) Everything was great, but the service over the top!
Cons (-) No idea, they have all.
10
Wonderful
Liza, Jun 2020
Pros (+) Everything food delicious
Cons (-) Nothing
10
Wonderful
Anonymous, Aug 2018
Pros (+) The staff were always making sure you had the best experience when dining and any of the many restaurants. When they said all included, they meant it. Free transportation to all the activities and tours. Just amazing
9.1
Wonderful
Anonymous, Jan 2018
Cons (-) Staff still learning and a bit slow . Somethings not finished yet but overall magnificent

Location

Carr. Chetumal - Puerto Juarez Km. 282, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Xcaret Park0.6 km
  • Xcaret Archaeological Site0.7 km
  • Xcaret Spa0.8 km
  • Terminal marítima Punta Venado2 km
  • Underwater Technical World3.5 km
  • Playacar Golf Club4.2 km
  • The Reef Marina4.4 km
  • Aviario Xaman Ha5.2 km
  • Terminal Marítima de Playa del Carmen5.8 km
  • Albertos SCUBA6.1 km
  • Parque 28 de julio6.4 km
  • La Fe7.2 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Hotel Xcaret Mexico

Which month has the cheapest rates at Hotel Xcaret Mexico?

The cheapest month to stay at Hotel Xcaret Mexico is October, with an average nightly rate of $1,791. The most expensive month is August at $2,493 per night.

What is the cheapest day to book Hotel Xcaret Mexico?

The cheapest day to book Hotel Xcaret Mexico is Tuesday, with an average nightly rate of $2,119. The most expensive day is Saturday at $2,308 per night.

How far in advance should you book Hotel Xcaret Mexico?

To get the best price at Hotel Xcaret Mexico, book around 11 weeks in advance. This could save you approximately 17% compared to booking last minute.

KAYAK's top tips for your stay at Hotel Xcaret Mexico

  • How long should you stay at Hotel Xcaret Mexico? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Hotel Xcaret Mexico

  • Where is Hotel Xcaret Mexico located?

    Hotel Xcaret Mexico is located at Carr. Chetumal - Puerto Juarez Km. 282, 6.1 km from the centre of Playa del Carmen. Xcaret Park is the closest landmark to Hotel Xcaret Mexico.

  • When is check-in time and check-out time at Hotel Xcaret Mexico?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Xcaret Mexico.

  • Does Hotel Xcaret Mexico offer free Wi-Fi?

    Yes, Hotel Xcaret Mexico offers free Wi-Fi.

  • Does Hotel Xcaret Mexico offer free parking?

    Yes, Hotel Xcaret Mexico offers free parking.

  • How far is Hotel Xcaret Mexico from the airport?

    Hotel Xcaret Mexico is 20.7 km from Cozumel Intl. Hotel Xcaret Mexico is 55.9 km from Cancun.

  • Does Hotel Xcaret Mexico have a pool?

    Yes, Hotel Xcaret Mexico has a pool on-site.

  • How does KAYAK find such great Hotel Xcaret Mexico hotel deals?

    KAYAK scours the web for all room deals available at Hotel Xcaret Mexico in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Xcaret Mexico and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Xcaret Mexico.

Nearby hotels and places to stay

Closest

See more nearby stays
54% cheaper
A Paradise Of Luxury
0.29 km$869+
5-star hotel
Hotel Xcaret Mexico - All Parks - All Fun Inclusive
8 Excellent (6 reviews)0.51 kmBar/Lounge$1,907+
5-star hotel
La Casa de la Playa by Xcaret- All Fun Adults Only
9.5 Excellent (50 reviews)0.88 kmSnorkelling, Outdoor pool, beachfront$3,966+
5-star hotel
15% cheaper
Hotel Xcaret Arte - Adults Only
9.1 Excellent (1,011 reviews)0.88 kmSnorkelling, beachfront, Fitness centre$1,605+

Cheapest

See cheapest stays in Playa del Carmen
2-star hotel
92% cheaper
La Hacienda Hotel, at Xcaret
9.1 Excellent (237 reviews)1.16 kmOutdoor pool, Free Wi-Fi, Coffee machine$146+
4-star hotel
91% cheaper
Terasu Riviera Maya Hotel & Spa, en Xcaret
9 Excellent (224 reviews)1.26 kmOutdoor pool, Restaurant, Free Wi-Fi$179+
54% cheaper
A Paradise Of Luxury
0.29 km$869+
5-star hotel
15% cheaper
Hotel Xcaret Arte - Adults Only
9.1 Excellent (1,011 reviews)0.88 kmSnorkelling, beachfront, Fitness centre$1,605+

Most recommended

See most recommended stays in Playa del Carmen
5-star hotel
La Casa de la Playa by Xcaret- All Fun Adults Only
9.5 Excellent (50 reviews)0.88 kmSnorkelling, Outdoor pool, beachfront$3,966+
5-star hotel
15% cheaper
Hotel Xcaret Arte - Adults Only
9.1 Excellent (1,011 reviews)0.88 kmSnorkelling, beachfront, Fitness centre$1,605+
2-star hotel
92% cheaper
La Hacienda Hotel, at Xcaret
9.1 Excellent (237 reviews)1.16 kmOutdoor pool, Free Wi-Fi, Coffee machine$146+
4-star hotel
91% cheaper
Terasu Riviera Maya Hotel & Spa, en Xcaret
9 Excellent (224 reviews)1.26 kmOutdoor pool, Restaurant, Free Wi-Fi$179+

Good to know

Distance to city centre

Nearest airport

Distance to airport

6.1 km
Cozumel Intl
20.7 km

More options for your stay in Playa del Carmen