Prices are in New Zealand Dollars.

Hacienda Tres Rios Resort Spa & Nature Park

Carretera Cancún Tulum Km 54, 77760 Playa del Carmen, Quintana Roo, Mexico
+52 984 877 2400

Cheapest
rate per night

8.9

Excellent
based on 2,198 reviews
Hacienda Tres Rios Resort Spa & Nature Park - Playa del Carmen, Quintana Roo, Mexico
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Provider Nightly total
TripAdvisor $271
EasyClickTravel $302
Roomer $336
TripAdvisor
EasyClickTravel
Roomer

Good to know

Distance to city centre 11.2 km
Location rating 8.2
Nearest airport Cancun
Distance to airport 39.3 km

Rooms

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Reviews

Pros

Cons

Traveller rating

32
5
8
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Show reviews that mention

+
activities in 15 reviews
awesome staff in 56 reviews
beautiful beach in 25 reviews
beautiful location in 19 reviews
cenotes in 7 reviews
clean and the hotel in 3 reviews
great food in 30 reviews
playa del in 6 reviews
poolside in 12 reviews
quick check in 4 reviews
right beach in 3 reviews
room was really in 3 reviews
wristband in 3 reviews
  • Excellent
    Oct 2019
    8.2

    friendliness and caring of the staff; the bedroom was quite nice

    music at the bar was loud, no area for latino or any kind of dancing, more attention to taking guests into town when guest do not know anything about the place

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About

Overview

Hacienda Tres Rios is a one-of-a-kind luxury resort that includes exclusive guest access to Tres Rios Nature Park as part of the all-inclusive plans. This resort features stylish, modern architecture and design with high ceilings and stunning locally-inspired finishes and furnishings. Guests can enjoy world-class dining, luxurious spa services, and a variety of well-appointed amenities in the various guest rooms and suites. Plus, it is all located on the Yucatan Peninsula right in the heart of the Riviera Maya.

Hacienda Tres Rios Resort originally began as an experiment of the nature park, which was originally designed as an ecological park. The resort features sustainable construction and materials and prides itself as a leader in the model of sustainable tourism development. The goal is to provide high-quality experiences for visitors and still meet the demands of environmental and social responsibility. Plus, it allows guests to enjoy the 326-acre nature park that includes preserved jungles, three beautiful rivers, and more than 250 species of plants and animals that are native to the area.

Guests staying at the Tres Rios resort in Riviera Maya can enjoy all-inclusive services and amenities, included in the price of the room. Unlimited meals are available at the resort’s many restaurants and bars, as well as unlimited alcoholic and non-alcoholic drinks. Guests also enjoy 24-hour room service, an in-room minibar free of charge, private beach access, concierge services, a fitness center with steam room and sauna, and two swimming pools. There is a kids club program and an adults-only pool, making it easy for families to split up and enjoy some downtime.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.9 Excellent

based on 2,198 reviews

8.8

Vibe

8.7

Amenities

6.2

Breakfast

4.3

Beach

Things to know

  • Nice building
  • Friendly service
  • Recreation staff is nice
  • Friendly atmosphere

Check in

15:00

Check out

11:30

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Complimentary breakfast
Fitness centre
Free Wi-Fi
Disabled access
ATM on-site
Concierge service
Gift shop
Laundry facilities
Laundry service
Spa
Child pool
Outdoor pool
No smoking
Hairdryer
Cable or satellite TV
Air-conditioned
Coffee shop
24-hour front desk
Safe
Sauna
Babysitting/child care services (surcharge)
Pets not allowed
Free parking
Private beach
Steam room
Storage available
Wedding services
Terrace/Patio
Lift
Currency exchange on-site
Meeting/Banquet facilities
Room service
Bicycle hire
Restaurant
Beauty salon
Airport shuttle
Pool table
Designated smoking area
Internet
Golf
Tennis
Linens
Towels

FAQs when booking at Hacienda Tres Rios Resort Spa & Nature Park

What sort of activities can I participate in when staying at the Hacienda Tres Rios Resort Spa & Nature Park?

If you are looking for a way to pass the time while on vacation, you will find a lot of activities to keep you occupied at the resort such as playing beach or pool volleyball, bocce or bingo. If you want to learn something new, go for a dancing lesson, a cooking lesson or a Spanish lesson. And if you’re feeling competitive, you will find various contests you can participate in such as a ping pong tournament and a mini golf tournament. Finally, those looking to stay active can participate in some of the fitness classes such as TRX, aqua aerobics or yoga.

What are the available services for couples celebrating a special occasion at the resort?

If you are traveling with your partner and are looking at adding a romantic activity, you can book a private dinner that you can enjoy together on a yacht. Sailing out at sunset, you will be having a three-course meal prepared by the resort’s culinary team. This experience starts at 5:00 pm and goes on for 2h.

How much does it cost to use the airport shuttle of the resort?

If you are planning to use the airport shuttle service of the resort, you can expect to pay around 1,500 MXN (about 80 USD) per person for a one-way trip, unless you get the all-inclusive deal, in which case the airport shuttle is included. Alternatively, you can book shuttle transfer with a private company such as Canada Transfers which will be more economical at around 1,900 MXN (about 99 USD) per person for a round trip.

How can I organize my wedding at the resort?

The easiest way to organize your wedding at the resort is to book one of the available wedding packages. The Offshore Wedding package caters for up to 10 persons and includes the ceremony, a bottle of champagne, the bride’s bouquet and an exclusive sunset tour on board a luxury yacht. The Once Upon A Time package suits groups of 2 up to 30 persons and includes a wide range of services from the ceremony and flower decoration to a toast and a dinner following the celebration, a wedding cake, and a photographer for the ceremony. No matter which package you choose, you will have access to the services of the resort’s Romance Manager who will help you with all the planning and details.

What are the excursions I can book while staying at the resort?

The resort has their own on-site travel agency service which can help you book various excursions for an extra cost such as a Jungle Kart tour, a Power Bike tour, a Segway tour, or a variety of water-based excursions such as diving and snorkeling. In addition to excursion, the agency can help you organize transportation such as car rentals if you want to explore at your own pace. (Prices checked 23/07/19).

Where is Hacienda Tres Rios Resort Spa & Nature Park located?

Hacienda Tres Rios Resort Spa & Nature Park is located at Carretera Cancún Tulum Km 54, 11.2 km from the centre of Playa del Carmen. Parque Natural Tres Ríos is the closest landmark to Hacienda Tres Rios Resort Spa & Nature Park.

When is check-in time and check-out time at Hacienda Tres Rios Resort Spa & Nature Park?

Check-in time is 15:00 and check-out time is 11:30 at Hacienda Tres Rios Resort Spa & Nature Park.

Does Hacienda Tres Rios Resort Spa & Nature Park offer free Wi-Fi?

Yes, Hacienda Tres Rios Resort Spa & Nature Park offers free Wi-Fi.

Does Hacienda Tres Rios Resort Spa & Nature Park offer free parking?

Yes, Hacienda Tres Rios Resort Spa & Nature Park offers free parking.

Does Hacienda Tres Rios Resort Spa & Nature Park offer free airport shuttle service?

No, Hacienda Tres Rios Resort Spa & Nature Park does not offer free airport shuttle service.

How far is Hacienda Tres Rios Resort Spa & Nature Park from the airport?

Hacienda Tres Rios Resort Spa & Nature Park is 11.9 km from Playa Del Carmen. Hacienda Tres Rios Resort Spa & Nature Park is 22.5 km from San Miguel de Cozumel.

Can you bring pets to Hacienda Tres Rios Resort Spa & Nature Park?

No, pets are not allowed at Hacienda Tres Rios Resort Spa & Nature Park.

Does Hacienda Tres Rios Resort Spa & Nature Park have a pool?

Yes, Hacienda Tres Rios Resort Spa & Nature Park has a pool on-site.

Photos

Hacienda Tres Rios Resort Spa & Nature Park - Playa del Carmen - Bedroom All photos (35)
Hacienda Tres Rios Resort Spa & Nature Park - Playa del Carmen - Balcony Balcony (1)
Hacienda Tres Rios Resort Spa & Nature Park - Playa del Carmen - Banquet hall Banquets (1)
Hacienda Tres Rios Resort Spa & Nature Park - Playa del Carmen - Bar Bar (1)
Hacienda Tres Rios Resort Spa & Nature Park - Playa del Carmen - Bathroom Bathroom (1)

Location

Most popular landmarks

  • Parque Natural Tres Ríos 21 m
  • El Camaleón Mayakoba Golf Club 2.8 km
  • Playa Maroma 5.9 km
  • Playa Paraíso 7.9 km
  • Mamita's Beach Club 10 km
  • Muelle Navega 10.4 km

Playa del Carmen travel guide

Learn about Playa del Carmen on KAYAK

Getting Around

Playa Del Carmen 11.9 km
San Miguel de Cozumel 22.5 km

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